Experience

Champions for Children

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Administrative Coordinator

  • Apr 2021 - Present



National Pediatric Cancer Foundation

• United States
• Research Services
• 1 - 100 Employee

• Mission Support Manager

  • Mar 2018 - May 2020

  • Create and maintain confidential donor and prospect records in Raiser’s Edge software system.• Serve as the Office Managers backup by processing daily gifts, answering phones, processing mail, and preparing acknowledgment letters for all donations in a timely manner.• Proof and edit documents to make sure accurate information. • Assist in the planning and executing of Fashion Funds the Cure events by securing role models, in-kind items, and maintaining all spreadsheets for all 15-20 markets.• Follow-up and collect the proper paperwork from donors to be able to process their donations in a timely manner via email and phone.• Update and compile data in spreadsheets daily via Excel & other Microsoft products.



Big Brothers Big Sisters of America

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Donor Services Assistant

  • Oct 2016 - Mar 2018

  • Create and maintain confidential donor and prospect records in Raiser’s Edge software system.• Prepare acknowledgment letters for all donations and pledges. Provide supporting information to senior management for donation-related correspondence.• Serve as daily liaison to Finance Department to ensure proper coding, prompt entry, and reconciliation of gifts. Work with Finance on monthly reconciliation.• Work with the Development team to properly implement new campaigns, appeals, and opportunities.• Provide front-line customer service to donors regarding gift acknowledgments, refunds, and other donation and special event-related issues.• Coordinated national office relocation. Communicated with multiple vendors and partners to provide a smooth transition.



Braille Works

• United States
• Printing Services
• 1 - 100 Employee

• Braille Team Leader

  • Nov 2013 - Sep 2016

  • Directed daily activities of office staff to achieve accurate, efficient operations.• Managed sensitive client information in transcribing files, mail auditing, and embossing as necessary.• Provided leadership and training for the Braille team following precise procedures to handle confidential information.• Handled software programs such as Duxbury to ensure proper guidelines are followed while transferring information between database systems.• Possessed a government security clearance.



Camp Boggy Creek

• Pride Leader

  • Jun 2012 - Aug 2012

  • Facilitated logistics to ensure a memorable experience for diverse groups of individuals.• Responsible for the welfare, events, and scheduling for 80 individuals including summer staff, campers, and volunteers for the entirety of the summer.• Ensured all medical and incident reports involving campers, volunteers and staff were handled professionally to ensure safety for all parties involved. • Facilitated logistics to ensure a memorable experience for diverse groups of individuals.• Responsible for the welfare, events, and scheduling for 80 individuals including summer staff, campers, and volunteers for the entirety of the summer.• Ensured all medical and incident reports involving campers, volunteers and staff were handled professionally to ensure safety for all parties involved.



Make-A-Wish Central and Northern Florida

• United States
• Philanthropic Fundraising Services
• 1 - 100 Employee

• Program Services Intern

  • Jan 2012 - Apr 2012

  • Assistant to Program Services Manager.• Process Wish paperwork and assured all wish children’s information is correctly entered in the Raisers Edge program.• Research vendors and donors for Wishes.• Assist with the planning and execution of the Wish’s whether they may be cruises, Disney trips, • Assistant to Program Services Manager processing data and handling all children’s information in the Raisers Edge program.• Coordinated volunteers, medical teams, and event details to capture the moment as planned. • Assisted in coordinating and executing individual Wishes to ensure all details were as desired by participants.• Researched and secured vendors/donors for Wishes.• Wrote newsletter Wish stories about each individual explaining their experience throughout the entire process.