Experience

Strategio
• United States
• Information Technology & Services
• 1 - 100 Employee
• Chief of Staff to CEO

  • Jan 2023 - Present

Zirtual
• Technology, Information and Internet
• 1 - 100 Employee
• Virtual Assistant

  • Apr 2021 - Jan 2023


Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Operations Assistant

  • May 2019 - Jan 2023

  Provide day-to-day assistance to CEOs and management of growing companies. Tasks include but are not limited to: Onboarding and researching leads, Customer support and success, Social media publishing, Social media creation, Social media management, Content creation - graphic design, Accounting - QuickBooks - invoicing and accounts receivable, Editing/Proofreading, Travel planning and booking, Event planning, Email administration, Calendar organization and management, Customer/Prospect outreach, Data entry and management, Market research, Document and cloud storage handling, International sales support, Personal task research and scheduling, Spanish & English tasks Show less



Nolte

• Germany
• Furniture
• 1 - 100 Employee

• Virtual Assistant

  • Oct 2020 - Oct 2021

  Assist CEO and CTO with daily administrative tasks including research, organization of financial information, managing and entering employee data, creation of documents and templates, and any other responsibilities that are needed. Assist CEO and CTO with daily administrative tasks including research, organization of financial information, managing and entering employee data, creation of documents and templates, and any other responsibilities that are needed.



Independent

• Uganda
• International Trade and Development
• 1 - 100 Employee

• Language Consultant

  • Jan 2016 - Oct 2021

  Language-based services to help businesses grow and reach new markets. Prepare corporations, personnel, and products for potential international clients and investors. Language-based services to help businesses grow and reach new markets. Prepare corporations, personnel, and products for potential international clients and investors.



Pana

• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Travel Agent/Customer Success

  • May 2019 - Mar 2020

  Chosen as one of nine, from a team of 150 agents, to be part of the SpecOps team focusing on the highest priority clients including Facebook, SpaceX, Netflix and Shopify. As a senior travel agent, I helped other agents with training and feedback as well as applied leadership skills to organize them to be most efficient. Provided an excellent corporate travel experience by supporting companies and their guests using the Pana platform and Sabre GDS to ensure the highest quality and smoothest trip from start to finish, including reimbursements and other accounting tasks. Adapted and reacted quickly to an always changing start-up environment by resolving issues, submitting and triaging bugs, and giving workaround instructions to agents to continue a normal workflow. Show less



MEDINEXO

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Virtual Assistant

  • Jan 2015 - Feb 2019

  Research potential markets' health systems and compile the data in a presentable way to be analyzed by high level company officials. Create walk-throughs, tutorial videos, and host webinars to train users on the platform. Help with user experience and report problems with the application. Perform data entry and organizational tasks to facilitate the day-to-day of superiors. Research potential markets' health systems and compile the data in a presentable way to be analyzed by high level company officials. Create walk-throughs, tutorial videos, and host webinars to train users on the platform. Help with user experience and report problems with the application. Perform data entry and organizational tasks to facilitate the day-to-day of superiors.



Avianca

• Colombia
• Airlines and Aviation
• 700 & Above Employee

• Language Trainer for Airline Personal

  • Dec 2016 - Dec 2018

  Train flight attendants and aviation mechanics to have a specific level of English for their careers. Include aviation specific terminology and activities to prepare them for situations they might face. Prepare these professionals to interact with customers and for diverse circumstances in their careers. Train flight attendants and aviation mechanics to have a specific level of English for their careers. Include aviation specific terminology and activities to prepare them for situations they might face. Prepare these professionals to interact with customers and for diverse circumstances in their careers.



Open English

• E-Learning Providers
• 700 & Above Employee

• Academic Specialist

  • Dec 2016 - Dec 2018

  Remote English teacher responsible for classes online to students at different levels and in different countries. My role was to combine individualized topics along with following the provided material while creating a personal and enjoyable experience for the students/customers. Answer simple technical support questions from the users to help maximize their use of the platform to accelerate their learning. Most importantly, create a great environment for the user and provide feedback to help them succeed. Show less



American School Way

• Colombia
• Education Administration Programs
• 200 - 300 Employee

• English Teacher

  • Mar 2016 - Nov 2016

  Provided personalized ESL education to small groups with topics focused on their careers. Specialized learning for all levels and learning styles. Provided personalized ESL education to small groups with topics focused on their careers. Specialized learning for all levels and learning styles.



Los Andes Ventures, LLC

• United States
• International Trade and Development
• 1 - 100 Employee

• Bio-medical Sales Support

  • Jul 2014 - May 2016

  Helped companies introduce their medical products and devices to the Latin American market by finding buyers and distributors in Central and South America. Opened new sales channels in Chile and Panama. On-boarded new clients, established relationships, followed-up, traveled to visit clients and closed sales. Helped companies introduce their medical products and devices to the Latin American market by finding buyers and distributors in Central and South America. Opened new sales channels in Chile and Panama. On-boarded new clients, established relationships, followed-up, traveled to visit clients and closed sales.



Casa de Salud

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Volunteer/Interpreter

  • Aug 2014 - Nov 2014

  Created communication between the medical professionals and the patients by translating what is said from English to Spanish and vice versa Created communication between the medical professionals and the patients by translating what is said from English to Spanish and vice versa


Nestlé Purina North America
• United States
• Manufacturing
• 700 & Above Employee
• Market Research Analyst

  • Jul 2014 - Sep 2014


St. Luke's Hospital - Software Support

• MA/MR II

  • Jun 2012 - Apr 2014

  Used electronic medical works to enter patient records, schedule tests for patients, check patients in and out, and any task needed by the physician. Trained other employees on use of new platform. Responded to patient tickets and inquires via chat, phone and email. Used electronic medical works to enter patient records, schedule tests for patients, check patients in and out, and any task needed by the physician. Trained other employees on use of new platform. Responded to patient tickets and inquires via chat, phone and email.



Lindenwood University

• United States
• Higher Education
• 700 & Above Employee

• Labratory Assistant

  • May 2010 - May 2013

  Prepare solutions, set up equipment, and follow schedule to make sure classes were ready in advance for professors Prepare solutions, set up equipment, and follow schedule to make sure classes were ready in advance for professors