Operations Chief

• Apr 2021 - Present

Operations Chief

• Feb 2018 - Mar 2020

•Responsible for Planning, Management and Control of Inbound-Storaging-Outbound Processes. Distribution Center of 12,000 m2, 11,600 rack positions, 120 people, 3 shifts, Customer Portfolios (Hi-Tech & Industrial). • Responsible for updating and complying with Instructions and SOP’s, Risk Matrix and training plans. • Responsible for Billing customers and suppliers. • Responsible for the maintenance of the CD and supplies management. • Weekly meetings with clients and continuous improvement workshops. • Reportability, Dashboard - Daily and Monthly KPIs. Show less

Logistic Operations Chief

• Nov 2013 - Oct 2017

• Responsible for making and maintaining to the logistical and instructive operational procedures of work of warehouses, logistics operations and container yard • Internal auditor, responsible for the creation and planning of the audit program for compliance with procedures and instructions of the company's logistics department. • Responsible for the program of continuous improvement of the logistics department of MCIS, application of LEAN tools in operational and administrative logistics processes. Promotion and dissemination of Ideas. • President of the company's CPHS (1700 people). Representative appointed by the company in CPHS for 1 year. • Designated person in charge of the area to carry out, in conjunction with the HSSE department, the creation of Risk Matrices for all logistics processes in the Container Yard and Warehouses of the company • Responsible for planning and management of cyclical inventories and Product P.A.R. • Responsible for layout's desing the and start-up of the entire container yard operation and 6 warehouses of the company (Warehouse of Coils up to 25Ton, Warehouses of Chemicals, 3 Warehouses of raw materials to Floor, Racks, mini racks, coil stoppers and Cantilevel). • Responsible for the logistical process of deconsolidation of 800 containers with structure and equipment for plant installation. • Responsible for special deconsolidation with jib cranes of up to 100 tons, Side lifters and maneuvers (chains and slings). • Responsible for logistics coordination with foreign and national teams for the installation of equipment and foundations and installation of structures. • Warehouse Planning (Creation of Warehouse Layout, choice of furniture, Racks and motorized equipment. • Responsibility in Planning and management of internal logistics with different production areas of the plant. Show less

Omni-channel Reverse Logistics Operations Chief (E-Commerce CD)

• 2012 - 2013

• Responsible for the reverse logistics process of Falabella Multicanal (Shops - E-Commerce - Falabella TV Channel). • Responsible for maximizing operability, reducing or eliminating losses, improving product handling. • Responsible for ensuring the maximum recovery on the value of the returned products, efficiently and optimizing the maximum of the output channels, for this purpose. • Increase return recovery margin KPI. • Responsible for ensuring an efficient return flow of products to customers. • Responsible for ensuring an efficient review of the products at the entrance of the CD, ensuring an efficient process of collection for transport, when there is evidence of damage associated with them. • Responsible for ensuring an adequate process flow in the different categories of products in return, trying to maintain an optimal KPI of stock day in these. • Responsible for logistics coordination of cargo and transport to different destinations. • Responsible for the supervision of a team of 40 people. Show less

Logistics Warehousing Chief (Wrapping & Raw Materials)

• Sep 2009 - Sep 2012

• Responsible for the entire logistics process of Inbound-Outbound-Storage - Inventory• Supervision and direct responsibility, feeding, and efficient control of raw materials, in all the company's production lines.• Supervision and direct responsibility for 3 warehouses of raw materials and 28 people in charge.• Supervision and direct responsibility for the ISO 9000 quality management system in warehouses.• Supervision and direct responsibility for the risk prevention system and continuous improvement system both in warehouses and in the logistics process of the factory.• Leadership and senior management to achieve successful annual results, as an area, in internal and external audits such as ISO 9000, Risk Prevention audits, internal and external financial audits (Price water house Coopers Consulting), B.A.T. audits. International, product integrity audit, SAG's Audits, SEREMI's audits/inspections (Health and Environment).• Successful Leadership in the company's “Zero accident” program.Implementation of improvements in the risk matrix. Show less

Spare Parts Planner

• Jan 2006 - Sep 2009

In charge of planning and purchases of 15,000 SKU's. Directly responsible for the replacement of stock spare parts, corresponding to 100% of the production machines. Direct responsibility and senior management with national and international suppliers. Advanced management in SAP of ERP systems, Advanced knowledge Purchase module / Materials planning / Creation of materials - Creation of suppliers (Master Data).Work coordinated in conjunction with the maintenance department, as a support area. Show less