Experience

Veterinary Surgical Centers

• United States
• Veterinary Services
• 1 - 100 Employee

• Client Service Representative

  • ‏أغسطس 2016 - - الحالي



Potbelly

• United Kingdom
• Restaurants

• Manager

  • ‏مايو 2012 - ‏أغسطس 2016

  • Trained 31 associates in safety procedures, food loving, customer service, teamwork, and speed• Met consistent $2,400 sales 11am-3pm and frequently exceed the daily (11am-9pm) projections of $3,500 by $100 by up-selling products• Went above and beyond to ensure the happiness of customers • Received 100% on mystery shop scores• Delegated tasks to the team and delivered feedback • Trained 31 associates in safety procedures, food loving, customer service, teamwork, and speed• Met consistent $2,400 sales 11am-3pm and frequently exceed the daily (11am-9pm) projections of $3,500 by $100 by up-selling products• Went above and beyond to ensure the happiness of customers • Received 100% on mystery shop scores• Delegated tasks to the team and delivered feedback



American College of Preventive Medicine

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Program Coordinator

  • ‏يونيو 2015 - ‏أغسطس 2015

  • Managed registration and client relations for the 2015 Healthy Aging Summit with over 600 attendees• Completed mail merges and mailings for 2,536 recipients• Researched and contacted guest speakers for events• Edited articles for the biweekly newsletter and all other mailed materials• Tracked, recorded, mailed thank you letters, and made phone calls for all donations• Balanced 5 projects simultaneously • Managed registration and client relations for the 2015 Healthy Aging Summit with over 600 attendees• Completed mail merges and mailings for 2,536 recipients• Researched and contacted guest speakers for events• Edited articles for the biweekly newsletter and all other mailed materials• Tracked, recorded, mailed thank you letters, and made phone calls for all donations• Balanced 5 projects simultaneously