Experience

CAVAL

• Australia
• Libraries
• 1 - 100 Employee

• Chief Executive Officer

  • Nov 2019 - Present

• Acting Chief Executive Officer

  • Nov 2019 - Nov 2019

• Manager, Language Resources

  • 2011 - Nov 2019

  Responsible for business development, major customer accounts, planning and implementation, promotional planning, logistics, publisher relationships and the monitoring of departmental performance.Responsible for all Public Library services including language book supply, subscription services and English learning physical and online resources Creating and implementing a strategic and operational plan for the language resource business resulting in increased revenue from $646,000 in 2011/2012 financial year to $1,017,000 in 2013/2014 and $1,550,000 for the 2018/2019 financial year Increased number of customers from 15 to 57 since 2012.Business growth resulting in increases in staffing from 3 to 9 in language resourcesEstablished CAVAL office in Brisbane for Subscription Services (6 staff) team to process magazines for Brisbane City Council Libraries

• Manager, Digitising Services

  • 2010 - 2011

  Managed CAVAL’s Digitising Service specialising in the digitisation of bound print book such as theses. Responsibilities included staffing, budgeting, marketing, sales and customer relations.

• Manager, Member Services

  • 2008 - 2011

  Responsible for the coordination, budget and support of 7 CAVAL Specialist Member committee meetings and events consisting of representatives from each Victorian Academic institution as well as the University of New South Wales and the University of Tasmania.First appointed CAVAL Member Services Manager: successfully aligned and updated Committee structures, coordinated meetings, forums, conferences and events..