Jaime Casado

VoiP Administrator - Senior HelpDesk at Mediapro U.S
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Contact Information
us****@****om
(386) 825-5501
Location
Miami, Florida, United States, US

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Experience

    • United States
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • VoiP Administrator - Senior HelpDesk
      • Jul 2014 - Present

      Miami In charge of our VOIP FreePBX System with 200+ Phones including remote locations. (SIP implementation and T1 with over more than 50 Sip trunks and 5 T1s) Cable Management Specialist and Fiber Cable Termination Linux System Administrator. Server Data Backup responsible. Surveillance System Administrator (Over more that 100 IP Cameras on 2 Buildings with a budget of more than 100K). In charge of our NMS PRTG Network Monitoring more than 2500 Sensors and growing (Managing more than… Show more In charge of our VOIP FreePBX System with 200+ Phones including remote locations. (SIP implementation and T1 with over more than 50 Sip trunks and 5 T1s) Cable Management Specialist and Fiber Cable Termination Linux System Administrator. Server Data Backup responsible. Surveillance System Administrator (Over more that 100 IP Cameras on 2 Buildings with a budget of more than 100K). In charge of our NMS PRTG Network Monitoring more than 2500 Sensors and growing (Managing more than 60 Servers, more than 50 Cisco Switches in our network infrastructure, all out CCTV system, and our Eaton UPS Systems, AC System in 2 buildings and 2 remote locations Show less

    • IT Support - PBX Administrator
      • Jul 2014 - Aug 2018

      Miami Asterisk - Linux and FreePBX Administrator.

    • IT Network Administrator
      • May 2008 - May 2014

      Santo Dominigo, Dominican Republic I've provided Outsource Network Administrator and IT Support in a 12 Computer environment that uses Windows 2008 Server, Windows XP Professional. I've designed and implemented all network structure and provided on-site and off-site support. Also I've installed a 48 CCTV Surveillance System. Oversees and assist managers with user names & passwords Provide basic-to-intermediate PC software and hardware technical support to the firms personnel Perform software installations as… Show more I've provided Outsource Network Administrator and IT Support in a 12 Computer environment that uses Windows 2008 Server, Windows XP Professional. I've designed and implemented all network structure and provided on-site and off-site support. Also I've installed a 48 CCTV Surveillance System. Oversees and assist managers with user names & passwords Provide basic-to-intermediate PC software and hardware technical support to the firms personnel Perform software installations as necessary troubleshoot wireless and wired networking issues Determines root cause of IT related issues and troubleshoots providing technical expertise with accurate and timely solutions to ensure personnel satisfaction and productivity Support Windows Server 2008 Administration and Active Directory Account Provide User support in Microsoft Office Small Business Setup Terminal Services Remote App to all Sales Staff for productivity integration. Show less

    • IT Network Administrator
      • May 2006 - May 2014

      Santo Dominigo, Dominican Republic Designed and implemented all network structure, worked as an Outsource Network Administrator and IT Support in a 41 Computer Environment that uses Windows 2008 Server, Windows 7 and 8 Professional Computers and Apple Computers. Giving support to one main office and one branch office. Perform data backups and disaster recovery operations. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when… Show more Designed and implemented all network structure, worked as an Outsource Network Administrator and IT Support in a 41 Computer Environment that uses Windows 2008 Server, Windows 7 and 8 Professional Computers and Apple Computers. Giving support to one main office and one branch office. Perform data backups and disaster recovery operations. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Plan, coordinate, and implement network security measures to protect data, software, and hardware. Configure, monitor, and maintain email applications or virus protection software. Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. Load computer tapes and disks, and install software and printer paper or forms. Design, configure, and test computer hardware, networking software and operating system software. Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. Confer with network users about how to solve existing system problems Scheduled, coordinated and deployed server updates and preventative maintenance with limited downtime. Expert in network security protocols, anti-virus and firewall configuration. Proven ability to integrate old systems and databases with new software applications and advanced technology. Setup Apple environment iMac, iPad, iPhone and Laptops Maintained over 2 servers with full responsibility for 100% system uptime. Designed, implemented and management hosted server applications. Provided escalated IT support including hardware troubleshooting, backup and recovery, email communication and application support. Setup and maintained LAN connectivity and wireless networks. Experience Asterisk VOIP phone system Show less

    • Spain
    • Facilities Services
    • 700 & Above Employee
    • IT Network Administrator
      • May 2004 - May 2014

      Santo Dominigo, Dominican Republic I worked as an Outsource Network Administrator and IT Support for this 15 Computer environment that uses Windows 2003 SBS, Windows 7 Professional, Windows 8 Professional, Microsoft Office (2007 2010 and 2013), Exchange Server 2003 and Google Apps. I've Provide on-site and off-site support. I've designed and implemented all network structure. Acting as the Situation Manager, to repair and reform unplanned events that adversely affect the network or computing environment. Network… Show more I worked as an Outsource Network Administrator and IT Support for this 15 Computer environment that uses Windows 2003 SBS, Windows 7 Professional, Windows 8 Professional, Microsoft Office (2007 2010 and 2013), Exchange Server 2003 and Google Apps. I've Provide on-site and off-site support. I've designed and implemented all network structure. Acting as the Situation Manager, to repair and reform unplanned events that adversely affect the network or computing environment. Network administrator supports, manages, and ensures operating capability of both the LAN and WAN networks both wireless and wired are up for all hours of operation. Ensuring hardware, software, and network upgrades, installs, re-installs, changes and relocations are efficiently completed as required. Making recommendations on future hardware software needs based on cost/benefit analysis. Installing, configuring, and maintaining PCs, Windows servers, network cabling and Ethernet networks. Troubleshooting computing systems, networks, and applications to identify malfunctions and resolve them. Perform weekly, monthly and yearly checklist to ensure operational readiness of hardware and software as defined by management. Show less

Education

  • UCSD
    System Ingeneering
    1992 - 1997
  • San Juan Bautista de la Salle Institute
    Hischool Gradurate, Letters and Science
    1991 - 1992

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