Experience

HMSHost

• Food and Beverage Services
• 700 & Above Employee

• Shift Supervisor

  • Nov 1986 - Present

  • Train new hires to become familiar with our products and Micros system in order to become cashiers • Translate for Spanish speaking customers, answering any questions regarding our products • Conduct monetary transactions in form of cash or credit card payments • Supervise staff of about 10 employees within my 4 departments (Auntie Anne’s, Cinnabon, Nathan’s and Fresh Attractions), making sure that work is done efficiently • Ensure that employees are providing their best service in order to achieve and improve customer satisfaction • Verify that cash drawers of my team are balanced, recording all discrepancies at the end of every shift to report total sales and final deposits • Assist with customer issues and concerns in a fast-paced environment • Manage food inventory weekly, verifying that the products are fresh and the cost is minimized Show less



LIZ CLAIBORNE INC

• United States
• 1 - 100 Employee

• Shipping Supervisor

  • Apr 1991 - Aug 2008

  • Oversaw staff of 7 employees, assuring that work was being done safely and in an adequate amount of time • Loaded and unloaded perfume products from 3-4 trucks per day using a sit-down forklift • Palletized and labeled products in order to secure proper placement in designated locations • Picked and packed products according to shipping dates to anticipate arrivals in a timely manner • Oversaw staff of 7 employees, assuring that work was being done safely and in an adequate amount of time • Loaded and unloaded perfume products from 3-4 trucks per day using a sit-down forklift • Palletized and labeled products in order to secure proper placement in designated locations • Picked and packed products according to shipping dates to anticipate arrivals in a timely manner