Experience

Presbyterian Medical Group

• United States
• Writing and Editing
• 1 - 100 Employee

• Radiology Scheduling Trainer and Specialist

  • Jan 2022 - Present

  Develops, implements, and delivers knowledge, behavioral and skill-based learning, including technical training, for Presbyterian employees. Works with Learning Consultants and Operations Managers to determine learning and training needs. Assesses the development and performance needs of the target audience. Develops and evaluates learning and training materials, including participant workbooks, audio-visual materials, and facilitator guides. Educates other members of the team on new learning and training programs, as they are developed. Serves as team representative on committees and task forces as needed. Demonstrates working knowledge of effective training techniques, adult learning, curriculum development, and continuous quality improvement. Maintains and develops knowledge and skills in assigned technical and/or non-technical content areas. Work assignments to maintain functional skills and knowledge will result in an annual ratio of 60% CSR functions versus 40% training functions. Actively engages in personal mastery and continuous learning focusing on theories, tools, techniques and best practices for developing the skill, knowledge, and behavioral learning capability of constituents. Show less



ASMT Cheer Academy

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Chief Operations Officer

  • Oct 2011 - Present

  Developed, built, and fostered relationships with parents, schools, and corporate entities. Establishes, writes, updates, and maintains corporate policies and procedures, hiring procedures, and hiring manuals. Assists in background checks and execution of W4 and I9 paperwork for all employees. Builds and fosters long term relationships with clientele enabling the business to continue to grow. Managed accounts payable and account receivables for CCSD (Clark County School District) monthly instruction, and facilitates securing CCSD Badges for employees, and executes proper insurance to meet all industry standards. Show less



Dion's

• United States
• Food and Beverage Services
• 100 - 200 Employee

• Assistant Manager

  • Feb 2019 - Dec 2021

  Ensured company policies were followed as directed by management. Optimized profits by controlling costs by training employees on station waste, proper product rotation, and overseeing inventory. Ensured product quality and availability while maintaining accurate inventory count. Responsible for hiring, training and developing new employees by providing leadership and direction through company policies. Motivated employees and ensured a focus on the company mission and directives. Maintained store to NM health code standards, including stocking and cleaning. Ensured a consistent standard of customer service based on company matrix. Assisted customers whenever necessary. Resolved customer issues to their overall satisfaction. Maintained an overall management style that followed company best practices. Worked closely with the general manager to lead staff. Completed tasks assigned by the general manager accurately and efficiently. Show less