Project Manager

• Jul 2022 - Present

Program Manager

• Jan 2021 - Jul 2022

➢Created a culture of high expectations by offering the utmost level of professionalism and leading by example.➢Responsible for identifying program opportunities and streamlining implementations, ensuring conformance to best practices, managing the contract process for awarded bids, and facilitating daily program management efforts. ➢Open requisitions monitoring, overseeing core return flow, third party exchange return, and Inventory controls.➢Lead, motivate and develop direct and indirect program employees globally to deliver consistently beyond expectations in terms of service, quality and efficiency. ➢Established annual smart goals and objectives; scheduled reviews, ensure contract requirements are prioritized. ➢Adept at monthly P&L oversight, steering change while cultivating positive team and organizational morale.

Programs Engineering and Reliability Manager

• Oct 2019 - Mar 2022

➢Strived to deliver an exceptional and consistent customer experience, differentiating the brand in the marketplace.➢Enhanced the overall performance of aircraft components for customers under contracts with GA Telesis. ➢Participated in the analysis and generation of the program part number models for incoming bids on a need basis.➢Supported Program Managers if there is an abnormal trend in technical or reliability performance by monitoring customer part consumption and component teardown analysis; recommended investigations, if necessary. ➢Enforced adherence to all regulatory compliances besides ensuring conformance to quality control policies, SOPs.➢Sustain efforts to gather information in preparation for presentations and analysis of performance.➢Led technical evaluations on Service Bulletins using technical judgment and current data to prepare a technical data evaluation in order to establish if a modification is beneficial and cost-effective to improve component reliability.➢Served as a results-oriented manager, creating and implementing successful outcomes in complex situations.

Manager, Equipment Maintenance & Repair

• Jul 2018 - Oct 2019

➢Established performance benchmarks in relevant processes to sustain and support continuous improvement. ➢Led subordinate managers and supervisors – assigned, prioritized, tracked aviation maintenance goals, objectives, and standards; supported the coordination of personnel and equipment task assignments for timely results. ➢Oversaw end-to-end scheduled and unscheduled maintenance – established standards, procedures, systems, training, and guidelines for operational and functional areas, subordinate managers, supervisors, and staff. ➢Supervised eight full-time agents while ensuring conformance to compliances for a zero-incident culture. ➢Monitored inventory of cargo for up to 6 daily flights is in the system before, managing the creation of the sequence of the pallets out to the aircraft. Ensured accuracy, counts, and security of maintenance inventory at all locations. ➢Served as a certified HAZMAT agent overseeing tagging of aircraft pallets as they are inserted into the inventory automation system. Oversaw loading the automation system with completed cargo aircraft pallets. Managed the coordination of landside to ramp operations for loading of international flights resulting in 95% on-time departures. ➢Identified and reported maintenance trends for vendors; working with them on availability and reliability. ➢Demonstrated excellence in meeting and maintaining high work standards through the practical ability to analyze and identify operational challenges and present sustainable solutions. ➢Supported negotiations of aircraft maintenance contracts; performed routine employee evaluations. ➢Known for establishing positive collaborative working relationships with people at all organizational levels and across organizational boundaries.

Fourth Fleet Reserve N2/N6 Department Head

• 2016 - Feb 2019

NCIS Anti-Terrorism/Force Protection Intel Officer

• 2009 - 2016

Senior Account Executive - Service Sales

• 2016 - 2018

➢Combined vision, ingenuity, and strong business acumen with extensive operations management and leadership skills to support organizational effectiveness, system sales, brand reach, and overall expansion. ➢Served as the primary point of contact for technical solutions, mechanical services, and prime retrofits involving HVAC, building automation (control systems), and fire/security systems. ➢Created and implemented data-driven marketing plans to achieve business objectives; strengthened and developed relationships with major accounts of the company to drive procurement. ➢Developed a relationship with the Systems and Solutions sales organizations to exceed customer expectations. ➢Established a reputation for approaching issues creatively and acting with urgency and professionalism at all times. ➢Served as an active member of the Ashrae Miami chapter and the Miami branch for Community Association Institute, providing professional growth within the Building Solutions Technologies. Developed and managed an operating budget for Strategic Account groups. ➢Acted as the advocate for mechanical service plan customers, in regards to all warranty transactions for mechanical and control systems. Assisted with developing preventative maintenance plans. ➢Served as a branch safety committee member, reviewing safety policies for south Florida. Implemented new systems as needed and considered near misses and pre-job checklist, ensuring an influential safety culture. ➢Worked seamlessly with others to complete a task or achieve a common objective and demonstrated the ability to cooperate in interpersonal and team relationships to maintain mutual trust, honesty, and respect for others.

Field Service Manager

• 2007 - 2009

Electronic Maintenance Officer/Assistant Dept. Head

• 2005 - 2009

Shipping Supervisor

• 2004 - 2005

Aviation Electronic Technician

• Aug 1998 - Aug 2004