Experience

Coast Professional, Inc.

• Financial Services
• 200 - 300 Employee

• Manager of Operations

  • Sep 2022 - Present

  California, United States

• Senior Customer Care Representative

  • Aug 2021 - Aug 2022

  Work from Home



Performant Corp

• United States
• Financial Services
• 300 - 400 Employee

• Account Assistor Lead

  • Nov 2008 - Aug 2021

  Lathrop, California, United States Account Assistor Lead March 14,2012-August 25,2021 My role as a lead, I honed multitasking and goal-setting skills to achieve team objectives in a highly performance-based environment. Excellent at improving time management, developing my team, and excelling to become one of the most successful leads in my office. Achieving ranking in the top two frequently if not consecutive on a monthly basic, along with continuous training my team to exceed their goals month after month. It’s an… Show more Account Assistor Lead March 14,2012-August 25,2021 My role as a lead, I honed multitasking and goal-setting skills to achieve team objectives in a highly performance-based environment. Excellent at improving time management, developing my team, and excelling to become one of the most successful leads in my office. Achieving ranking in the top two frequently if not consecutive on a monthly basic, along with continuous training my team to exceed their goals month after month. It’s an extremely rewarding position. Account Resolution Specialist December 1, 2008-March 14,2012 As a recovery specialist I completed daily workflow tasks, data collection and analysis for decision making, and providing recommendations in real-time to communicate effectively for clients using negotiations to provide solutions that exceed client expectations. I won many awards for surpassing my goals. Show less



Collectcorp

• Financial Services
• 1 - 100 Employee

• Account Representative

  • Jan 2008 - Nov 2008

  Stockton, California, United States Collections for Department of Education