Retail Store Manager

• Oct 2021 - Present

Retail Store Manager

• Mar 2020 - Oct 2021

• Ensure team members follow company and store polocies, procedures and standards. • Manage and control payroll, stock levels and other expenses with budgeted amount. • Executing seasonal floor set plans. • Review business trends, inventory levels and make appropriate adjustments to drive profitability. • Ensure consistent application of performance management practices. • Ensure team members follow company and store polocies, procedures and standards. • Manage and control payroll, stock levels and other expenses with budgeted amount. • Executing seasonal floor set plans. • Review business trends, inventory levels and make appropriate adjustments to drive profitability. • Ensure consistent application of performance management practices.

Retail Store Manager

• Jul 2019 - Feb 2020

• Managing key operational processes and people policy oversight • Managing recruitment and on boarding processes for new staff • Supporting operational planning and execution throughout end to end operating rhythm • Manage selection of and relationship with vendors for supplies, equipment and utilities • Oversee provision of services and support provided to customers, and managing ongoing customer relationship and service delivery levels • Working closely with product and data teams to promote and sustain a healthy, happy work environment and culture Show less

Retail Store Manager

• Oct 2017 - Jul 2019

• Ensure all pharmacy operations are conducted in accordance with Pharmacy Guild of Australia in accordance with DDS policies • Establish and maintain relations with internal and external clients, stakeholders and all staff on site • Assist with the implementation of new projects to drive and support the business • Assist in the development and execution of pharmacy and business plan • Commitment to deliverying exemplary patient care, professional health services and customer care and self development in pharmacy knowledge • Executing overall promotional presentations according to DDS guidelines • Apply industry analytics to plan and implement solutions increasing productivity and reduce costs Show less

Assistant Retail Manager

• Feb 2016 - Jun 2017

• Managing a team of pharmacists and pharmacy assistants • Liasing with Head Office - Maximising profitability • Ensuring the caring and professional culture of Priceline continues and thrives • Administer delivery of clinical services • Overseeing stock management and store presentation • Creatively finding solutions to help the business continue on its growth • Monitoring store performance against targets • Manage rosters and associated expenses • Staff induction, training and performance review • Comply and maintain all QCCP store policies and procedures Show less

Retail Supervisor/ Pharmacy Assistant

• Jun 2010 - Sep 2015

• Supervise and coordinate activities of pharmacy assistants in the day to day operations • Provide the highest level of pharmaceutical care for patients • Mange all aspects of stock - including ordering, receiving, inventory control and credits • Implement marketing strategies and policies in line with the owners vision • Ensure compliance with current pharmacutical regulations • Supervise and coordinate activities of pharmacy assistants in the day to day operations • Provide the highest level of pharmaceutical care for patients • Mange all aspects of stock - including ordering, receiving, inventory control and credits • Implement marketing strategies and policies in line with the owners vision • Ensure compliance with current pharmacutical regulations