Experience

Nayati Healthcare & Research Pvt. Ltd.

• India
• Hospitals and Health Care
• 200 - 300 Employee

• Assistant General Manager Operations

  • May 2016 - Present



QRG Health Care

• Hospitals and Health Care
• 1 - 100 Employee

• Asst Manager Billing

  • Apr 2014 - Present

  • Co – ordination with CFO/MS to implement the policies and procedures. • Development and continuous revision of guidelines for reception, registration, admission, billing and other activities. • Streamlining all Billing operations (OPD/IPD) • Monitoring and redesign of systems when required. • Behavioural development of billing staff. • Co-ordination with different departments for smooth patient flow. • Development of internal performance benchmark to monitor customer / patient care delivery. • Monitoring of Billing (OPD/IPD) infrastructure needs act accordingly. • To ensure that all records are maintained at Billing. • Responsible for neatness and security of billing area. • Departmental Manpower planning, Selection & retention of staff. • Taking full responsibility of department and being accountable for department’s activities and performance. • Job Profile of staff – for each level to be made clear to them • Coordinating with quality team & implementation of departmental SOP’s. • Comply with Govt. rules & regulations • Take care all TPA/Corporate/PSU (CGHS, ECHS, ESI etc. ) patients. • Maintain the quality parameter like TAT of billing, dispatch of TPA/PSU/Corporate dockets. • Random audit of bills. • Supervising the TPA and IPD areas. • Responsible for the recovery of outstanding amount of the patient. • Administrative duties:  Duty Roster & Leave Mgmt  Deployment of staff  Turnout / Uniform  Discipline of Staff & disciplinary proceedings  Training - Departmental SOP’s, HIS etc.  On the job training and support should be given.  Encourage staff to improve themselves and the quality of their work.  Training cards to be maintained - copy to be sent to HR on quarterly basis. • Team Building  Internal  With other Departments  Encourage your team to get involved and participate, help others and ask for help whenever required. Show less



indian spinal injuries center

• vasant Kunj

• Supervisor

  • Jul 2013 - Apr 2014

  Handling Over all Billing Department Handling Over all Billing Department



Paras Healthcare Pvt. Ltd.

• India
• Hospitals and Health Care
• 700 & Above Employee

• Asst Manager Billing

  • Apr 2011 - Jul 2013

  Handling the credit billing (CGHS/ECHS & PSU) Handling the credit billing (CGHS/ECHS & PSU)



Asian Institute of Medical Sciences

• India
• Hospitals and Health Care
• 400 - 500 Employee

• Sr. Executive

  • Dec 2009 - Mar 2011

  Working as an Sr Executive in Billing & TPA Working as an Sr Executive in Billing & TPA



Sarvodaya Hospital

• Billing Executive

  • Jan 2008 - Dec 2009



Max Healthcare

• India
• Hospitals and Health Care
• 700 & Above Employee

• Executive

  • Feb 2006 - Jan 2008