Jai Kishan Gangar

6 Week Training Course at JBC Skills Training Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Birmingham, United Kingdom, GB
Languages
  • English -
Skills

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Credentials

  • MTA: Networking Fundamentals
    Microsoft
    Apr, 2015
    - Oct, 2024

Experience

  • JBC Skills Training Ltd
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • 6 Week Training Course
      • Jun 2018 - Present

      • Working towards City and Guild Level 2 Diploma in ICT System Support – 2018 (Present)• Working towards City and Guild Level 2 Diploma in ICT System and Principles – 2018 (Present)• Advanced knowledge of computer hardware installation • Advanced knowledge of Denary, Binary and Hexadecimal• Good knowledge of BIOS, POST and System Audit• An understanding of Health and Safety Regulations• Knowledge of Operating System such as Windows 7 and Windows 10; also installation and upgrades.• Knowledge of security risks of not upgrading the Operating Systems, knowing that Microsoft does not provide support on versions prior to Windows Vista and soon Windows 7• An understanding of using the Windows 7 Windows Easy Transfer (WET) and Universal State Migration Tool (USMT)

  • Sandwell Library & Information Service
    • Customer Service Assistant
      • Jan 2014 - Jan 2014

      • Styled and implemented several bookshelves in chronological order• Maintained the entire work area and monitored the children’s section by keeping it clean and safe• Management of all incoming guests with any queries• Assisted in any software and technical computer/web support• Event management, consisting of organizing entertaining activities at specific times for the guests to enjoy• General administrative activities, including excellent face to face communication as well as maintaining a professional telephone manner.

  • Currys
    • Czechia
    • Retail
    • 100 - 200 Employee
    • Customer Service Assistant / Customer Support Assistance
      • Apr 2011 - Apr 2011

      • Coordinated all stock of each item in the store using an external device to check product availability and replenishment when required• Promotion of products and services which included assisting customers in recommendations and product advice• Negotiated contract terms, processed sales and aftersales• Specialized in the ‘Know How’ section in customer support which consisted of helping people solve everyday problems with their computer via phone and also face to face.

Education

  • Birmingham City University
    Bachelor’s Degree, Computer Science
    2014 - 2017
  • Sandwell College (West Bromwich Campus)
    BTEC Level 3 Extended Diploma, Computer Games Design
    2012 - 2014
  • Wodensborough Community Technology College
    High School, 8 GCSEs, grade A*-C, including English, Maths and Science
    2007 - 2012

Community

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