Experience

BRAC Kumon Limited

• Bangladesh
• Education Administration Programs
• 1 - 100 Employee

• Marketing Manager

  • May 2019 - Present

  • Maintain and Liaison with PR Team of Kumon Global, BRAC Communications • Plan, formulate & Implement MKT Plan of BKL. • Create SOP of BKL communications team. • Lead & Administer marketing team consisting Graphics Designer, Brand Officer, Content Writer etc. • Create & Set brand guidelines of BKL • Create & Set brand guidelines of Franchise Centers of Kumon in Bangladesh • Create & Prepare NDA, MOU, Agreements and company presentations for Marketing disposals in BKL and Franchise Centers • Create B2B/B2C relationships with external shareholders. • Create media partnerships/relations. • Create and Implement corporate strategies for expansion plan of Kumon centers in Bangladesh • Review the response and implement adequate strategies aligned with the current market • Delegating tasks and set deadline for the internal team • Develop strategies to promote team member adherence to company regulations and performance goals • Suggest and organize team building activities for up skilling team members • Discover training needs and provide coaching to team members. • Conduct team meetings to update team members on best practice and continuing expectations • Generate and Share comprehensive and detailed reports about team performance, mission related objectives and deadlines. • Formulate and generate reports to replicate progress. Show less



Pathao

• Bangladesh
• Software Development
• 700 & Above Employee

• Senior Key Account Manager

  • Apr 2018 - Apr 2019

  • Reviewed the market response/ requirements and communicating the same to the product management teams for coming up new strategies. • Managed activities pertaining to negotiating/ finalization of deals (commercial) for smooth execution of sales & order processing. • Directly responsible for Key Areas: B2B, B2C, MSD. • Accounted for annual / quarterly / monthly performance goals / budgets for revenue and limits for expenditure for top-management approval and assured successful sales operations to meet the performance goals and within approved expenditure budget. • Enhances staff accomplishments and competence by planning delivery of solutions. • Maintains quality service by establishing and enforcing organization standards. • Contributes to team effort by accomplishing related results as needed. • Liaising across major client contracts to ensure efficiency of delivery. • Maintains relationships with clients by providing support, information, and guidance. • Recommending profit and service improvements. Show less



Gemsclip

• Bangladesh
• Retail Office Equipment
• 1 - 100 Employee

• Business Development Executive

  • Mar 2017 - Mar 2018

  • Reviewed the market response/ requirements and communicating the same to the product management teams for coming up new strategies. • Managed activities pertaining to negotiating/ finalization of deals (commercial) for smooth execution of sales & order processing. • Directly responsible for Key Areas: B2B, B2C, MSD. • Accounted for credit control & timely remittances from the market. • Accounted for annual / quarterly / monthly performance goals / budgets for revenue and limits for expenditure for top-management approval and assured successful sales operations to meet the performance goals and within approved expenditure budget. Show less



Bagdoom.com

• Bangladesh
• Technology, Information and Internet
• 1 - 100 Employee

• Key Account Manager

  • Feb 2016 - Feb 2017

  • Enhances staff accomplishments and competence by planning delivery of solutions. • Mentoring team members. • Maintains quality service by establishing and enforcing organization standards. • Contributes to team effort by accomplishing related results as needed. • Liaising across major client contracts to ensure efficiency of delivery. • Maintains relationships with clients by providing support, information, and guidance. • Recommending profit and service improvements. • Other responsibilities assigned by the Management. • Contribute on B2B project(Coordinator) Show less



Genex Infosys Limited

• Bangladesh
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Manager

  • Jul 2013 - Jan 2015

  • Meeting the KPI provided by the company such as Adherence, Login-Logout, Insight accuracy, SQI, Sales & NPS. • Providing solution to queries & complains of customers. • Taking feedback from the customers about area to improve. • Updating team mates with information • Selling internet packages • Supervision. • Meeting the KPI provided by the company such as Adherence, Login-Logout, Insight accuracy, SQI, Sales & NPS. • Providing solution to queries & complains of customers. • Taking feedback from the customers about area to improve. • Updating team mates with information • Selling internet packages • Supervision.



Robi Axiata Limited

• Bangladesh
• Telecommunications
• 700 & Above Employee

• Market Operation

  • Apr 2013 - Jul 2013

  • Meeting the KPI provided by the company such as Adherence, Login-Logout, Insight accuracy, SQI, Sales & NPS. • Providing solution to queries & complains of customers. • Taking feedback from the customers about area to improve. • Updating team mates with information • Selling internet packages • Supervision. • Meeting the KPI provided by the company such as Adherence, Login-Logout, Insight accuracy, SQI, Sales & NPS. • Providing solution to queries & complains of customers. • Taking feedback from the customers about area to improve. • Updating team mates with information • Selling internet packages • Supervision.