Experience

Krave Mart (YC S22)

• Pakistan
• Retail Groceries
• 100 - 200 Employee

• Business Process Specialist

  • Mar 2023 - Sep 2023

  Coordinating demand plans with supply chain planning to ensure that procurement, and distribution processes are aligned with forecasted demand Monitor logistics expenses and identify opportunities for cost reduction and efficiency improvements. Develop and manage logistics budgets Provide regular reports and updates to senior management on the performance of logistics operations, highlighting achievements, challenges, and recommendations for improvement. Analyze data and usage patterns… Show more Coordinating demand plans with supply chain planning to ensure that procurement, and distribution processes are aligned with forecasted demand Monitor logistics expenses and identify opportunities for cost reduction and efficiency improvements. Develop and manage logistics budgets Provide regular reports and updates to senior management on the performance of logistics operations, highlighting achievements, challenges, and recommendations for improvement. Analyze data and usage patterns to identify potential issues or opportunities for improvement. Use data to make data-driven recommendations Promote a culture of continuous improvement within the logistics department. Encourage innovation and the adoption of best practices Documenting processes, standard operating procedures (SOPs), to ensure that improvements are sustained over time and can be easily communicated to team members Identifying opportunities to reduce costs while maintaining or improving service quality Identify gaps in daily operations and purpose solutions accordingly Build and manage a roadmap of operation-related initiatives Structure process to maintain a lean operation Applying critical thinking to provide recommendations to Operations management Acting as a bridge between the ops teams

• Associate - Fleet Compliance

  • Jan 2022 - Mar 2023

  Execute strict compliance on the whole fleet which helped in reducing the no-shows to 5 % on a daily basis nationwide, late logins to 5%, and early log-out to 8%. Ensure the daily sale deposit on fleet level Develop a strategy, which helped in maintaining the committed delivery time Decide the payout structure to control the CPO Make the rider performer based on several KPIs to award the best performer on a monthly basis Introduced the batches in the fleet to improve the… Show more Execute strict compliance on the whole fleet which helped in reducing the no-shows to 5 % on a daily basis nationwide, late logins to 5%, and early log-out to 8%. Ensure the daily sale deposit on fleet level Develop a strategy, which helped in maintaining the committed delivery time Decide the payout structure to control the CPO Make the rider performer based on several KPIs to award the best performer on a monthly basis Introduced the batches in the fleet to improve the performance of low-performing riders Ensure the canceled orders are returned timely Ensure the order acceptance rate is as high as possible Live compliance on the whole fleet during the operation hours Make sure the fleet concerns are resolved timely Working with other departments to incorporate logistics with company procedures and operations Build incentivization models On-Ground visits to ensure rider appearance and behavior



foodpanda

• Singapore
• Internet Marketplace Platforms
• 700 & Above Employee

• Key Account Manager-Homechefs

  • Aug 2021 - Nov 2021

  Pakistan The ultimate goal of mine was to help my vendors grow their business on the platform of Foodpanda. Developing and sustaining solid relationships with clients that bring in the most income for the company Acting as the main point of contact between key clients and internal teams I used to give them a helping hand in improving their order conversion rate by coordinating with them in applying amazing discounts and offers. Monitoring their daily sales and orders. Guiding them on… Show more The ultimate goal of mine was to help my vendors grow their business on the platform of Foodpanda. Developing and sustaining solid relationships with clients that bring in the most income for the company Acting as the main point of contact between key clients and internal teams I used to give them a helping hand in improving their order conversion rate by coordinating with them in applying amazing discounts and offers. Monitoring their daily sales and orders. Guiding them on system updates and innovation.

• Project Trainee

  • Feb 2021 - Aug 2021



TPL Life Insurance Limited

• Pakistan
• Insurance
• 1 - 100 Employee

• Intern - Operations

  • Feb 2020 - Apr 2020

  karachi Improved the capability of the business process by reducing the time of claims