Jagoda Kierasińska
EMEA People User Support Supervisor at CBRE Business Services Organisation- Claim this Profile
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angielski Professional working proficiency
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niemiecki Limited working proficiency
Topline Score
Bio
Credentials
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Consulting Foundations: Client Management and Relationships
LinkedInMar, 2021- Oct, 2024 -
Developing Business Acumen
LinkedInMar, 2021- Oct, 2024 -
Inclusive Leadership
LinkedInMar, 2021- Oct, 2024 -
Influencing Others
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People Analytics
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Persuading Others
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Strategic Thinking
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Using Questions to Foster Critical Thinking and Curiosity
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Experience
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CBRE Business Services Organisation
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Poland
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Leasing Real Estate
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300 - 400 Employee
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EMEA People User Support Supervisor
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Apr 2016 - Present
- Leading and developing Talent & Admin team who provides a professional and efficient HR service (1st level support for new Talent Acquisition & Talent Management platforms) to the business, its managers, and employees- Identifying opportunities to improve customer service- Developing relationships between business and supporting units, to ensure service levels are effectively managed and promoting synergy between all HR functional areas- Assessing the impact of all HR business processes on the effective management of human resources data on a continual basis; identifying opportunities for process improvement- Conducting trend analysis re the types of requests and issues coming into the PSC for investigating, communicating and resolving them- Making decisions with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting project, department deadlines- Providing formal supervision to individual employees within single functional or operational area- Approving subordinates' recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. - Planning and monitoring appropriate staffing levels and utilization of labor, including overtime- Preparing and delivering performance appraisal for staff- Mentoring and coaching team members to further develop competencies- Leading by example and models behaviors that are consistent with the company's values- Embedding a culture of excellence and high quality- Developing and maintaining quality assurance systems and key performance indicators to ensure the quality, credibility and legal compliance of services provided- Supporting other people activities and projects such as global system improvements and etc.- Seeking for feedback from partners on the performance of the service to ensure that standards are being met, issues are being dealt with and to inform service improvements
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Peoplesoft myHR Specialist
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Feb 2014 - Mar 2016
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Headhunter
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2007 - 2014
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Education
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Warsaw School of Economics
Postgraduate studies, Human Resources Management in Organization -
University of Social Sciences and Humanities
Master's degree, Social Psychology