Regional Head - India ( West)

• Aug 2022 - Present

Achieve regional sales targets Manage, mentor team of ASM’s and KAM’s Provide strategic inputs to Management, in terms of pricing, competition, product features etc. from time to time Provide leadership in events which take place in West and work closely with the Marketing Team Provide assistance to RA team, in case there are collection issues, billing disputes etc. Ensure handholding of key customers, in case of outages Achieve regional sales targets Manage, mentor team of ASM’s and KAM’s Provide strategic inputs to Management, in terms of pricing, competition, product features etc. from time to time Provide leadership in events which take place in West and work closely with the Marketing Team Provide assistance to RA team, in case there are collection issues, billing disputes etc. Ensure handholding of key customers, in case of outages

Regional Lead Channels & Alliances

• Feb 2020 - Aug 2022

Regional Sales Leader

• Jul 2017 - Jan 2020

Building strong, open and collaborative relationships with the customers and Verint Global Sales Consulting teams. Integral contributor to the Sales organization, ability to meet and exceed target revenue. Identification of customer needs and develop solutions that create business value for Verint prospects and customers in the area like Customer Engagement Management and WFO suite of products. Establishing strong relationships with customers through out the sales cycle. Developing and maintaining the Verint’s “Trusted Advisor” status with prospects and customers by identifying and understanding customer business objectives through Industry research and understanding. Articulating the value of Verint solutions to our prospects and customers through Solution , Techno-commercial presentations. Assisting in the development and sales support of channel partners so that they become integral part of the effective sales team to generate target revenues. Show less

Associate Vice President - Sales

• Jan 2016 - Jun 2017

- Work towards attaining the set Annual Sales Revenue Targets. - Develop plans and strategies for developing business and achieving the company’s sales goals - Manage the sales teams, operations and resources to deliver profitable growth - Manage customer expectations and contribute to a high level of customer satisfaction - Define optimal sales force structure. - Define sales processes that drive desired sales outcomes and identify improvements where and when required - Work closely with the marketing function to establish successful support, channel and partner programs - Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions - Manage key customer relationships and participate in closing strategic opportunities Provide detailed and accurate sales forecasting Show less

Head - Channels & Alliances ( India & Middle East )

• Sep 2011 - Dec 2015

-Conduct & Conclude the Sales of Aspect Solutions & Services through Channel Partners and achieve the set revenue targets in a specified period of time. -Support Channel Partners sales efforts with key customers. -Work with Regional Sales Leaders assigned to specific territories and/or verticals that are going to fulfill their opportunities via a Channel Partner. -Work with Channel Partner Office and Channel Development teams to assure Partner Readiness to sell, implement and support Aspect solutions and services in the market. -Strategizing and Planning the Territory plan, Game plan & the Customer Success plan along with the Channel Partners and assure the smooth executions. -Build Channel equilibrium by working with all Partners (Value added Resellers – System Integrators) for Indian & Middle East. -Focus on retaining the customer base and continuously winning New Logos for Aspect in Indian Market -Manage & Lead the Channel Partners relationship with Value added Resellers like Wipro Ltd., HP, HCL, AGC Networks, TCS, Tech Mahindra Ltd., CS Infocomm Pvt Ltd., Stratacom Pvt. Ltd., VIS Networks Pvt Ltd., MaraIson Technologies Pvt. Ltd., Tecnomic Systems PTE Ltd., MAS Holding Company, Rashed Al Makhawi Enterprises LLC., Alyousuf Computers & Telecommunication LLC., Al Moammer Information System Company, Peregrine Solutions & Projects WLL, Intertec Software Pvt. Ltd.& Substance InfoTech Pvt Ltd. Show less

Senior Manager - Business Development

• Jun 2010 - Aug 2011

Handling the western region sales for CanvasM. Monitor Market innovations; analyze competitive products, provide input for product innovation. Churn Competition Accounts Management of Large Key Account Managers. Relationship & Revenue management with the Large Telecom operators in India. Focus on the vertical based solutions – BFSI & Telecom Building connectivity’s with the telecom operators in India region for the aggregation of PSMS, WAP and IVRS short codes To procure and assure timely response to the operators RFP’s and RFI’s. Working with the Vendors partners to provide to the Telco’s the best of the breed solution. Active Participation into the VAS and 3G VAS conferences. Show less

Head Sales- Western Region

• Jan 2009 - Jun 2010

Heading the western region sales for TeleDNA Monitor Market innovations; analyze competitive products, provide input for product innovation. Churn Competition Accounts Management of Key Account Managers. Enterprise sales of the telecom products. Relationship management with the Telecom operators. Working and participation in the operator RFP’s and RFI’s Heading the western region sales for TeleDNA Monitor Market innovations; analyze competitive products, provide input for product innovation. Churn Competition Accounts Management of Key Account Managers. Enterprise sales of the telecom products. Relationship management with the Telecom operators. Working and participation in the operator RFP’s and RFI’s

Regional Manager- Sales & Marketing

• Jan 2008 - Jan 2009

Heading the Western region Sales for Tanla Monitor Market innovations; analyze competitive products, provide input for product innovation. Churn Competition Accounts Management of Key Account Managers. Enterprise sales of the telecom products. Focus on the vertical based solutions – BFSI & Telecom Working on the content deployment with the Content Delivery partners. Relationship management with the Telecom operators in the WEST. Building connectivity’s with the telecom operators across the country for the aggregation of PSMS, WAP, IVRS and USSD short codes. Worked on the 3G products with the PSU’s Show less

Vice President- Business Development.

• Jun 2001 - Dec 2007

Responsible for the entire telecom aggregation model for Dialnet's Marketing and Business Development of Voice mail and Fax Mail applications Marketing of Interactive Voice Response Systems(IVRS)/CTI solutions Customer Management including Price Finalization, Contractual obligations, Payment terms. Handling sales & dealer network. Corporate Presentations and ROI analysis. Closure of Corporate Deals (Projects). Achieve the set Revenue targets. Managing Sales Promotional activities. Worked on the revenue share model with the operators. Handled all major IVRS projects in the country across different segments / verticals. Show less