Experience

99 Digital Services India Pvt. Ltd.
• India
• Advertising Services
• 1 - 100 Employee
• Search Engine Optimization Executive

  • Sep 2023 - Present


Karma Ayurveda

• India
• Hospitals and Health Care
• 1 - 100 Employee

• Digital Marketing Executive

  • Apr 2023 - Jul 2023

  - Developed multiple websites on Web 2.0 and WordPress. - UI/UX improvements added to existing websites to enhance user experience. - Managed two full-fledged WordPress websites contributing to business growth. - Manually audited websites, identifying and improving with on-page, off-page, and technical SEO. - Researched keywords & Increased website ranking on SERP. - Resolved content errors, and keyword stuffing. - enhanced the website's quality and readability. - Developed engaging social media posts with strategically positioned keywords and hashtags. - Actively interacted with users, responding to inquiries and fostering positive engagement. Show less



Morena Technologies

• South Africa
• Computer and Network Security

• Customer Service Representative

  • Jul 2021 - Dec 2021

  - Handle more than 250 inbound calls per week, and address customer concerns and inquiries. - Follow trends in customer feedback and collaborate. and worked with management to identify the root cause of issues. - Achieved customer satisfaction to date. - Trained and mentored 2 new employees on conflict resolution. - Handle more than 250 inbound calls per week, and address customer concerns and inquiries. - Follow trends in customer feedback and collaborate. and worked with management to identify the root cause of issues. - Achieved customer satisfaction to date. - Trained and mentored 2 new employees on conflict resolution.


Truth Advice HR Solutions
• India
• Staffing and Recruiting
• Hr Recruiter and business Developer

  • Aug 2020 - Oct 2020