Experience

Executive Flight Centre

• Canada
• Airlines and Aviation
• 100 - 200 Employee

• Customer Service Agent

  • May 2023 - Present

  Tasks performed 1.Providing award-winning service and building enduring, quality relationships with customers. 2.Demonstrating effective comprehension of all security procedures and regulations. 3.Providing high standards of service, exceeding customer expectations. 4.Effectively communicating with customer by phone, radio, or in person to provide a positive resolution to requests, grievances or concerns. 5.Organizing invoices, accounts payable and aircraft billing. 6.Generating computer flight manifests and coordinate check-in process. 7.Issue boarding passes, checking travel documents and ID, check in baggage and directing passengers to designated area. 8.Lifting passenger bags as required, up to 70lbs. Verifying passenger counts. 9.Processing missing/damaged baggage and incident reports as required. 10.Communicating with line service employees in preparation of aircraft for flight. 11.Grooming the aircraft including the lavatory. 12.Maintaining a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment. 13.Ensuring exceptional, courteous, and respectful customer service. 14.Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives. 15.Performing any other duties as required. Show less



A&W Food Services of Canada Inc.

• Canada
• Restaurants
• 700 & Above Employee

• Food Service Supervisor

  • May 2022 - Apr 2023

  Tasks Performed 1.Establishing methods to meet work schedules2.Supervising and coordinating activities of staff who prepare and portion food 3.Training staff in job duties, sanitation and safety procedures4.Estimating and ordering ingredients and supplies5.Ensuring food service and quality control6.Addressing customers' complaints or concerns7.Maintaining records of stock, repairs, sales and wastage8.Preparing and submitting reports9.Supervising and checking assembly of trays10.Supervising and checking delivery of food trucks11.Establishing work schedules Show less

• Food Service Supervisor

  • Aug 2020 - Apr 2022

  Tasks Performed 1.Establishing methods to meet work schedules2.Supervising and coordinating activities of staff who prepare and portion food 3.Training staff in job duties, sanitation and safety procedures4.Estimating and ordering ingredients and supplies5.Ensuring food service and quality control6.Addressing customers' complaints or concerns7.Maintaining records of stock, repairs, sales and wastage8.Preparing and submitting reports9.Supervising and checking assembly of trays10.Supervising and checking delivery of food trucks11.Establishing work schedules Show less



Circle K

• Retail
• 700 & Above Employee

• Customer Service Representative

  • Dec 2020 - Nov 2021

  Tasks Performed 1.Operating cash register 2.Providing advice about merchandise 3.Conducting sales transactions through Internet-based electronic commerce 4.Greeting customers and discussing type, quality and quantity of merchandise or services sought for Purchase, Rental or lease 5.Maintaining sales records for inventory control 6.Assist in display of merchandise 7.Interacting with Diverse Personalities 8.Communicating effectively with customers, fellow employees, and store management 9.Maintaining a neat, clean, and organized store, which includes sweeping, dusting, and straightening of merchandise on store fixtures and displays Show less

• Team member

  • Oct 2019 - Jun 2020

  Tasks Performed1.Working in a fast-paced & noisy environment2.Working with hot products and equipment, cleaning materials and chemicals and sharp objects(knives, slicers, etc.)3.Using portable or step ladder when Required in some tasks4.Standing ability for an extended period of time

• Team member

  • Dec 2018 - Sep 2019

  Tasks Performed1.Working in a fast-paced & noisy environment2.Working with hot products and equipment, cleaning materials and chemicals and sharp objects(knives, slicers, etc.)3.Using portable or step ladder when Required in some tasks4.Standing ability for an extended period of time