Jaffin Jose

Technical Support Engineer at Tuctec Biometrics
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE

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Experience

    • United Arab Emirates
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support Engineer
      • Mar 2017 - Present

      • Installation and troubleshooting various Biometrics such as Zkteco,eSSL,Biomax etc. • Configuring and supporting various Time and attendance software. • Configuring integration with Third party HRMS Application. • Configuring VLAN, DHCP, NAT, port forwarding, port blocking, Access-Lists, Routing, NTP ,VTP ,Stacking. • Configuring various VPN protocols SSL VPN, IPsec, Openvpn, PPTP in various Firewalls, Linux servers and Cloud Servers. • Supporting Clients from all over GCC ,Africa and Europe. • Programming skills on languages like C, C++. • Installation of Servers such as MS server 2008, 2012,2014,2019 Configuring Domain Controller, ADDS, DHCP server, IIS…. • Installation, Configuration of Database Systems and Building Queries in MS-SQL , MySql and Oracle basics. • Customizing the SQL server views • Creating custom reports as per the client’s requirements • Creating intermediate databases and tables in SQL server, My SQL from the smartoffice and Etime Database • Database backup and restore • Deployment of application on Azure server/Amzon cloud server Show less

    • India
    • Security and Investigations
    • 100 - 200 Employee
    • Technical Support Executive
      • Aug 2015 - Jan 2017

      Hardware & Software Installations. Knowledge of Switch, Hub, Broadband routers, Troubleshooting LAN & WAN. Working knowledge of Internet configuration Working Knowledge of Internet Information Service, FTP Knowledge in handling OS like (Windows 7, 2008 server, 2003 server, office etc.) Online troubleshooting of Biometric Products. Onsite Installation of Security products. Support of Biometric Application such Attendance Software, Payroll, Visitor Management Hardware & Software Installations. Knowledge of Switch, Hub, Broadband routers, Troubleshooting LAN & WAN. Working knowledge of Internet configuration Working Knowledge of Internet Information Service, FTP Knowledge in handling OS like (Windows 7, 2008 server, 2003 server, office etc.) Online troubleshooting of Biometric Products. Onsite Installation of Security products. Support of Biometric Application such Attendance Software, Payroll, Visitor Management

    • Network and System Administrator
      • Jul 2014 - Jun 2015

      ⦁ Managing and monitoring of log files of network devices and servers. ⦁ Add/Modify/Delete routes and fine tune network configuration. ⦁ Good knowledge of TCP/IP stack routing, switching and sub netting. ⦁ Knowledge of DNS, DHCP and related components. AAA, SNMP, and other Router Management options. Experience in configuring Trunk, VTP, and VLANs. ⦁ Maintain System Database and Database Data Integrity ⦁ Managing and monitoring of log files of network devices and servers. ⦁ Add/Modify/Delete routes and fine tune network configuration. ⦁ Good knowledge of TCP/IP stack routing, switching and sub netting. ⦁ Knowledge of DNS, DHCP and related components. AAA, SNMP, and other Router Management options. Experience in configuring Trunk, VTP, and VLANs. ⦁ Maintain System Database and Database Data Integrity

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