Experience

Haevichi Hotel & Resort

• South Korea
• Hospitality
• 1 - 100 Employee

• Hotel Business Dept. Revenue Manager

  • Jan 2019 - Present

  Hotel Business Department Revenue Manager.Revenue management in Haevichi hotel & resort at Jeju and Rolling Hills hotel at gyeong-giHotel Platform Korea 2019 Speaker regarding Revenue Management session (Subject : Case Study on the Efficiency of Revenue Management Using PMS Data)

• Revenue Manager

  • Sep 2017 - Dec 2018

  Hotel&Resort Revenue Manager and support the management of reservation team.Opera PMS OWS(Opera Web service System) Project ManagerProject Manager of the Hotel ratingsOperational Improvement TFT Manager(in charge of Revenue and Reservation)

• Resevation Manager

  • Sep 2014 - Sep 2017

  Hotel&Resort / Golf Reservation Manager Dual position of Revenue ManagerProject Manager Opera PMS Set Up(Change from Sanha PMS)Project Separate reservation team(exchange & reservation) and Renewal Reservation Team - Set Up New PC Relay System(Statistic Call, Catch Lost Calls, ARS Call Back Service) - Try to make Reservation team as sales and marketing from room division

• Market Analyst

  • Jul 2012 - Sep 2014

  Performed Assist Revenue Manager & Reservation Team SupportAnalysis Rate Strategy, Segment, Budgeting, Selling Guidance, Overbooking ToolPlanning PKG Work ParallelManage Voice Of Customer Work ParallelHandling customer auto mailing system

• Reservations Agent

  • Jul 2011 - Jul 2012

  In charge of OTA & Gruop ReservationProject Reservation PC Relay System Set UpProject GRS(Guest Request System) Set UpHomepage System Reservation stabilization in Sanha PMS

• Room Division Front

  • May 2007 - Jul 2011

  Front Office