Experience

Monroe Roadways Contractors Inc

• United States
• Construction
• 1 - 100 Employee

• Accounts Payable Specialist

  • Aug 2018 - Present

• Office Manager

  • Aug 2018 - Present

  Oversee and support all administrative duties in the office and ensure that office is operating smoothly, Manage office supplies inventory and place orders as necessary. Perform receptionist duties: greet visitors, and answer and direct phone calls, Receive and sort incoming mail and deliveries, and manage outgoing mail. Assist with office layout planning and office moves, and with managing and maintaining IT infrastructure.Identify opportunities for process and office management improvements, and design and implement new systems, Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars, doing research, and creating reportsCoordinate all administrative activities related to an organization’s personnel, including developing recruitment strategies, implementing systems for managing staff benefits, payroll and behavior and onboarding new employees.Process all invoices. Show less



The Lane Construction Corporation

• United States
• Construction
• 700 & Above Employee

• Job Cost Clerk

  • Aug 2015 - Mar 2018

  Track and update various logs and spreadsheets Setup and maintain purchase orders Reconcile and process trucking, material and subcontractor invoices Upload quantities from field quantity books Receive and voucher Subcontractor Pay Estimates Prepare lien waivers for Subcontractors Conducts standardized training for new hires in the job cost department Conveys observations to management on the progress and capability of new hires Suggests training needs to management for continuous learning and procedure change updates Creates and distributes training material as a refresher to existing and new clerks Show less



Charlotte-Mecklenburg Schools

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Special Needs Teacher Assistsnt

  • Aug 2012 - Aug 2015

  Assisted teacher with special needs children with one-on-one classroom activities, field trips, etc. Individual and group teaching in reading and math Assisted teacher with special needs children with one-on-one classroom activities, field trips, etc. Individual and group teaching in reading and math



StaffMasters

• Staffing and Recruiting
• 1 - 100 Employee

• Credit Account Representative

  • Jun 2012 - Aug 2012

  Reviewed complaints for appliances not working properly Accepted or rejected exchange or replacement requests Processed refund letters to provide customers of refund information Processed shipping orders with local vendors to replace faulty items Reviewed complaints for appliances not working properly Accepted or rejected exchange or replacement requests Processed refund letters to provide customers of refund information Processed shipping orders with local vendors to replace faulty items



Charlotte Tax Services

• United States

• Office Assistant

  • Jul 2010 - Aug 2012

  Prepared and submitted tax returns, issued checks, and answered inquiries regarding returns Monitored accounts for issues, inquiries or confirmation from IRS regarding the tax return status Sorted and distributed mail and prepared packages for mailing Greeted and announced visitors Prepared and submitted tax returns, issued checks, and answered inquiries regarding returns Monitored accounts for issues, inquiries or confirmation from IRS regarding the tax return status Sorted and distributed mail and prepared packages for mailing Greeted and announced visitors



Time Warner Cable

• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Jul 2006 - Jun 2009

  Received and routed inbound/outbound calls for Call Center Received and posted payments and credits Processed orders for scheduling of installations, troubleshooting and dispatching of technicians Sell/Upsell products in endeavor to have customer upgrade services Troubleshoot and resolve minor software/hardware issues Received and routed inbound/outbound calls for Call Center Received and posted payments and credits Processed orders for scheduling of installations, troubleshooting and dispatching of technicians Sell/Upsell products in endeavor to have customer upgrade services Troubleshoot and resolve minor software/hardware issues



CB Richard Ellis

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Work In Progress

  • Feb 2003 - Mar 2007

  Served as liaison between vendors and account holders regarding service and emergency requests Monitored accounts to ensure correct and timely posting of payments Escalated emergency requests to ensure quick response Articulated to vendors clear expectations of services needed by clients Coordinated maintenance efforts with outside contractors Served as liaison between vendors and account holders regarding service and emergency requests Monitored accounts to ensure correct and timely posting of payments Escalated emergency requests to ensure quick response Articulated to vendors clear expectations of services needed by clients Coordinated maintenance efforts with outside contractors