Jadran France Rico
Medical Unit Clerk at Glen Cove Center for Nursing and Rehabilitation- Claim this Profile
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Bio
Credentials
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Digital Skills Artificial Intelligence Certificate of Achievement
AccentureMar, 2022- Sep, 2024 -
Digital Skills Digital Marketing Certificate of Achievement
AccentureMar, 2022- Sep, 2024 -
Digital Skills Mobile Certificate of Achievement
AccentureMar, 2022- Sep, 2024 -
Digital Skills User Experience Certificate of Achievement
AccentureMar, 2022- Sep, 2024 -
Digital Skills for Work and Life Certificate of Achievement
AccentureMar, 2022- Sep, 2024 -
Certificate Of Completion Serving Customers Using Social Media
Continued Learning at LinkedInFeb, 2022- Sep, 2024 -
Certificate of Completion Project Management Foundations
Continued Learning at LinkedInFeb, 2022- Sep, 2024 -
Digital Skills Web Analytics Certificate of Achievement
AccentureFeb, 2022- Sep, 2024 -
Effective Questioning for Call Handlers Certificate of Achievement
University of East AngliaFeb, 2022- Sep, 2024 -
Certificate Of Completion Building Rapport with Customers
Continued Learning at LinkedInJan, 2022- Sep, 2024 -
Certificate Of Completion Communication Foundations
Continued Learning at LinkedInJan, 2022- Sep, 2024 -
Certificate Of Completion Creating Positive Conversations with Challenging Customers
Continued Learning at LinkedInJan, 2022- Sep, 2024 -
Certificate Of Completion Customer Service Call Control Strategies
Continued Learning at LinkedInJan, 2022- Sep, 2024 -
Certificate Of Completion Customer Service Foundations
Continued Learning at LinkedInJan, 2022- Sep, 2024 -
Certificate Of Completion Customer Service Handling Abusive Customers
Continued Learning at LinkedInJan, 2022- Sep, 2024 -
Certificate Of Completion Customer Service Problem Solving and Troubleshooting
Continued Learning at LinkedInJan, 2022- Sep, 2024 -
Certificate Of Completion DeEscalating Conversations for Customer Service
Continued Learning at LinkedInJan, 2022- Sep, 2024 -
Certificate Of Completion Remote Work Foundations
Continued Learning at LinkedInJan, 2022- Sep, 2024 -
Communication and Interpersonal Skills at Work Certificate of Achievement
University of LeedsJan, 2022- Sep, 2024 -
Digital Skills Social Media Certificate of Achievement
AccentureJan, 2022- Sep, 2024 -
English for Healthcare Certificate of Achievement
King's College LondonJan, 2022- Sep, 2024 -
Fair Housing II
Grace HillMar, 2018- Sep, 2024 -
Fair Housing
Grace HillFeb, 2018- Sep, 2024 -
Mentoring and Certification Requirements Certificate Paypal
ConvergysJun, 2016- Sep, 2024 -
Certificate Of Completion Build Your Skills In Customer Service
Continued Learning at LinkedIn
Experience
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Glen Cove Center for Nursing and Rehabilitation
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Medical Unit Clerk
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Jan 2023 - Present
Unit Clerk Schedules appointments, procedures, and transportation. Answers the phone and directs calls. Orders new supplies and equipment. Makes photocopies and faxes documents. Completes other administrative work as needed. Collaborates with medical and administrative staff. Maintains the confidentiality of all patient records. Follows all hospital policies and procedures. Manages the patient admission and discharge process for the unit. Helps patients fill out the necessary admission and discharge forms. Uses patient intake and electronic medical records (EMR) software. MDS Clerk to Coordinator Perform assessments of residents in the facility per HMO/Medicaid/Medicare guidelines, data entry of assessments, transmit assessments to Medicaid, HMO, and Medicare Collecting patient data and organizing the information into reports for further research. Attend and directs UR meetings on a weekly basis. Direct, organize, and complete require resident assessments and related documentation for Medicare, Medicaid, and private insurance reimbursement. Coordinate and actively participate in interdisciplinary team meetings with families, patients, social services, dietary, therapy, and activities. Schedule all Medicare, annual, quarterly, and HMO. Communicating with health care teams to create applicable health care plans for patients. Ensuring that patients have access to all the medical resources they need. Show less
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GLOBAL IT UNIVERSITY INC.
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E-learning
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1 - 100 Employee
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Data Entry Specialist
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Apr 2018 - May 2021
Data Entry Data Research Creating Customer Contacts in Outlook Record Keeping Lead Generation (Email) Maintaining Database by entering new and updated customer and account information. Data Entry Data Research Creating Customer Contacts in Outlook Record Keeping Lead Generation (Email) Maintaining Database by entering new and updated customer and account information.
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Real Estate Virtual Assistant
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Jan 2020 - Jul 2020
Performing data entry tasks such as sorting, proofreading, updating, and emailing Property research and obtaining data information related to any real estate properties Creating reports and documents for potential investment opportunities Setting up Appointment with Buyers/Sellers Performing Record Keeping Outbound cold calling to propect Buyers/Seller Performing data entry tasks such as sorting, proofreading, updating, and emailing Property research and obtaining data information related to any real estate properties Creating reports and documents for potential investment opportunities Setting up Appointment with Buyers/Sellers Performing Record Keeping Outbound cold calling to propect Buyers/Seller
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Executive Virtual Assistant
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May 2018 - Oct 2019
Graphic Design / Canva / Logo Design Posting in Amazon and other Websites for T-shirts Document Preparation and Maintaining Files Creating Spreadsheets for Uploading Designs using Automation Software Assistant HR Manager Product Researcher for Amazon / Etsy Shopify Development Creating Tutorial Videos for New Hires Graphic Design / Canva / Logo Design Posting in Amazon and other Websites for T-shirts Document Preparation and Maintaining Files Creating Spreadsheets for Uploading Designs using Automation Software Assistant HR Manager Product Researcher for Amazon / Etsy Shopify Development Creating Tutorial Videos for New Hires
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Full Circle Financial and Insurance Services
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Insurance
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1 - 100 Employee
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Virtual Assistant
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Apr 2017 - Jan 2018
Processing Application Forms Record Keeping Addressing Client Queries Responding to Phone Calls and Emails Data Entry Research Processing Application Forms Record Keeping Addressing Client Queries Responding to Phone Calls and Emails Data Entry Research
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Customer Service Representative
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Oct 2016 - Mar 2017
Customer Service Representative for a financial account in the U.S.A. The account that I handled is a financial account. The work that we do is to help customers with their payments and to resolve product or service problems by determining the cause of the problem in their account. Selecting and providing the best solution to solve the problem. Customer Service Representative for a financial account in the U.S.A. The account that I handled is a financial account. The work that we do is to help customers with their payments and to resolve product or service problems by determining the cause of the problem in their account. Selecting and providing the best solution to solve the problem.
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Convergys
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Account Specialist
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May 2016 - Oct 2016
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Event Ticket Sales, LLC
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United States
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Entertainment Providers
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1 - 100 Employee
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Marketing
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Nov 2015 - Mar 2016
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Sales Representative
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Dec 2014 - Mar 2016
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Customer Service Representative
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Jun 2015 - Oct 2015
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Sales Representative
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Dec 2014 - Jun 2015
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Education
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Escuela de Nuestra Señora de La Salette
Bachelor of Science (BS), Nursing -
University of Luzon
Bachelor of Science (BS), Nursing