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Credentials

  • Digital Skills Artificial Intelligence Certificate of Achievement
    Accenture
    Mar, 2022
    - Sep, 2024
  • Digital Skills Digital Marketing Certificate of Achievement
    Accenture
    Mar, 2022
    - Sep, 2024
  • Digital Skills Mobile Certificate of Achievement
    Accenture
    Mar, 2022
    - Sep, 2024
  • Digital Skills User Experience Certificate of Achievement
    Accenture
    Mar, 2022
    - Sep, 2024
  • Digital Skills for Work and Life Certificate of Achievement
    Accenture
    Mar, 2022
    - Sep, 2024
  • Certificate Of Completion Serving Customers Using Social Media
    Continued Learning at LinkedIn
    Feb, 2022
    - Sep, 2024
  • Certificate of Completion Project Management Foundations
    Continued Learning at LinkedIn
    Feb, 2022
    - Sep, 2024
  • Digital Skills Web Analytics Certificate of Achievement
    Accenture
    Feb, 2022
    - Sep, 2024
  • Effective Questioning for Call Handlers Certificate of Achievement
    University of East Anglia
    Feb, 2022
    - Sep, 2024
  • Certificate Of Completion Building Rapport with Customers
    Continued Learning at LinkedIn
    Jan, 2022
    - Sep, 2024
  • Certificate Of Completion Communication Foundations
    Continued Learning at LinkedIn
    Jan, 2022
    - Sep, 2024
  • Certificate Of Completion Creating Positive Conversations with Challenging Customers
    Continued Learning at LinkedIn
    Jan, 2022
    - Sep, 2024
  • Certificate Of Completion Customer Service Call Control Strategies
    Continued Learning at LinkedIn
    Jan, 2022
    - Sep, 2024
  • Certificate Of Completion Customer Service Foundations
    Continued Learning at LinkedIn
    Jan, 2022
    - Sep, 2024
  • Certificate Of Completion Customer Service Handling Abusive Customers
    Continued Learning at LinkedIn
    Jan, 2022
    - Sep, 2024
  • Certificate Of Completion Customer Service Problem Solving and Troubleshooting
    Continued Learning at LinkedIn
    Jan, 2022
    - Sep, 2024
  • Certificate Of Completion DeEscalating Conversations for Customer Service
    Continued Learning at LinkedIn
    Jan, 2022
    - Sep, 2024
  • Certificate Of Completion Remote Work Foundations
    Continued Learning at LinkedIn
    Jan, 2022
    - Sep, 2024
  • Communication and Interpersonal Skills at Work Certificate of Achievement
    University of Leeds
    Jan, 2022
    - Sep, 2024
  • Digital Skills Social Media Certificate of Achievement
    Accenture
    Jan, 2022
    - Sep, 2024
  • English for Healthcare Certificate of Achievement
    King's College London
    Jan, 2022
    - Sep, 2024
  • Fair Housing II
    Grace Hill
    Mar, 2018
    - Sep, 2024
  • Fair Housing
    Grace Hill
    Feb, 2018
    - Sep, 2024
  • Mentoring and Certification Requirements Certificate Paypal
    Convergys
    Jun, 2016
    - Sep, 2024
  • Certificate Of Completion Build Your Skills In Customer Service
    Continued Learning at LinkedIn

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Medical Unit Clerk
      • Jan 2023 - Present

      Unit Clerk Schedules appointments, procedures, and transportation. Answers the phone and directs calls. Orders new supplies and equipment. Makes photocopies and faxes documents. Completes other administrative work as needed. Collaborates with medical and administrative staff. Maintains the confidentiality of all patient records. Follows all hospital policies and procedures. Manages the patient admission and discharge process for the unit. Helps patients fill out the necessary admission and discharge forms. Uses patient intake and electronic medical records (EMR) software. MDS Clerk to Coordinator Perform assessments of residents in the facility per HMO/Medicaid/Medicare guidelines, data entry of assessments, transmit assessments to Medicaid, HMO, and Medicare Collecting patient data and organizing the information into reports for further research. Attend and directs UR meetings on a weekly basis. Direct, organize, and complete require resident assessments and related documentation for Medicare, Medicaid, and private insurance reimbursement. Coordinate and actively participate in interdisciplinary team meetings with families, patients, social services, dietary, therapy, and activities. Schedule all Medicare, annual, quarterly, and HMO. Communicating with health care teams to create applicable health care plans for patients. Ensuring that patients have access to all the medical resources they need. Show less

    • E-learning
    • 1 - 100 Employee
    • Data Entry Specialist
      • Apr 2018 - May 2021

      Data Entry Data Research Creating Customer Contacts in Outlook Record Keeping Lead Generation (Email) Maintaining Database by entering new and updated customer and account information. Data Entry Data Research Creating Customer Contacts in Outlook Record Keeping Lead Generation (Email) Maintaining Database by entering new and updated customer and account information.

    • Real Estate Virtual Assistant
      • Jan 2020 - Jul 2020

      Performing data entry tasks such as sorting, proofreading, updating, and emailing Property research and obtaining data information related to any real estate properties Creating reports and documents for potential investment opportunities Setting up Appointment with Buyers/Sellers Performing Record Keeping Outbound cold calling to propect Buyers/Seller Performing data entry tasks such as sorting, proofreading, updating, and emailing Property research and obtaining data information related to any real estate properties Creating reports and documents for potential investment opportunities Setting up Appointment with Buyers/Sellers Performing Record Keeping Outbound cold calling to propect Buyers/Seller

    • Executive Virtual Assistant
      • May 2018 - Oct 2019

      Graphic Design / Canva / Logo Design Posting in Amazon and other Websites for T-shirts Document Preparation and Maintaining Files Creating Spreadsheets for Uploading Designs using Automation Software Assistant HR Manager Product Researcher for Amazon / Etsy Shopify Development Creating Tutorial Videos for New Hires Graphic Design / Canva / Logo Design Posting in Amazon and other Websites for T-shirts Document Preparation and Maintaining Files Creating Spreadsheets for Uploading Designs using Automation Software Assistant HR Manager Product Researcher for Amazon / Etsy Shopify Development Creating Tutorial Videos for New Hires

    • Virtual Assistant
      • Apr 2017 - Jan 2018

      Processing Application Forms Record Keeping Addressing Client Queries Responding to Phone Calls and Emails Data Entry Research Processing Application Forms Record Keeping Addressing Client Queries Responding to Phone Calls and Emails Data Entry Research

    • Customer Service Representative
      • Oct 2016 - Mar 2017

      Customer Service Representative for a financial account in the U.S.A. The account that I handled is a financial account. The work that we do is to help customers with their payments and to resolve product or service problems by determining the cause of the problem in their account. Selecting and providing the best solution to solve the problem. Customer Service Representative for a financial account in the U.S.A. The account that I handled is a financial account. The work that we do is to help customers with their payments and to resolve product or service problems by determining the cause of the problem in their account. Selecting and providing the best solution to solve the problem.

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Account Specialist
      • May 2016 - Oct 2016
    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Marketing
      • Nov 2015 - Mar 2016

    • Sales Representative
      • Dec 2014 - Mar 2016

    • Customer Service Representative
      • Jun 2015 - Oct 2015

    • Sales Representative
      • Dec 2014 - Jun 2015

Education

  • Escuela de Nuestra Señora de La Salette
    Bachelor of Science (BS), Nursing
    2012 - 2014
  • University of Luzon
    Bachelor of Science (BS), Nursing
    2010 - 2012

Community

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