Director of Operations

• May 2023 - Present

Oversee 8 clinics, ensuring constant policy implementations, operating within or above standards, and analyzing patient volume to maintain proper headcount.Ensure that the company is compliant with all regulations for, OSHA, HIPPA, and various other organizations. Coordinate across sister companies and clinics to roll out new technology and SOPs to ensure full knowledge of new systems to staff for better patient experience. Created new SOP to track and maintain inventory levels across all clinics, and reduce the overall supply budget. Increased the company’s Glassdoor rating by 27%; by identifying the root causes contributing to low morale, and implementing new procedures to ensure a better work experience. Show less

Operations Manager

• Nov 2022 - Apr 2023

Oversee 4 clinics, ensuring constant policy implementations, operating within or above standards, and analyzing patient volume to maintain proper headcount.Ensure that the company is compliant with all regulations for, OSHA, HIPPA, and various other organizations. Coordinate and roll out new technologies/SOPs to ensure full knowledge of new systems to staff for better patient experience. Created new SOP to track and maintain inventory levels across all clinics, and reduce the overall supply budget. Show less

Manager II, Operations

• Oct 2021 - Nov 2022

Achievements:Helped increase work efficiency by 20% in Q1 of 2022, by holding Amazon Associates to a higher standards of work and holding associates accountable. Lead the SF Metro region, and top 5 in North America, in Stow WIP compliance during Peak 2021 by holding associates accountable to the standard work practices.

Manger I, Operations

• Jul 2020 - Oct 2021

Deep-dive data to analyze if the shift has performed optimally; identify the root cause of sub-par performance and create action plans to improve performance Track and implement new practices with the team to improve operations, reduce headcount, and still ensure customers promise to deliver packages on time.Oversaw 3 different shifts and teams, ensuring consistent policy implementation, procedures, and operating standards for the warehouseProjects:Facilitate the development of procurement process for the site, ensuring all teams are adhering to the purchasing policy and building relationships with vendors to ensure faster purchasesOversee the development of associates and supervisors by setting goals that align with their personal goals and organizational objectives. Achievements:Attained highest metric for the Prime Free Same Day operations at DSF8 of 100.27% for a delivery attempt on Prime Free Same DayHelped launch a new shift with 200+ new employees, working with the team to ramp up the productivity from 5K to 30K packages a day ready for customers delivery during the 2020 holiday season Show less

Server/Expo

• Jul 2016 - Mar 2020

Served and explained the major ingredients and preparation methods for each item. Suggested item menus as well as specialty beverages Assist both front-of-house and back-of-house Ensure proper preparation of food Ensure the kitchen staff is adequately supplied Served and explained the major ingredients and preparation methods for each item. Suggested item menus as well as specialty beverages Assist both front-of-house and back-of-house Ensure proper preparation of food Ensure the kitchen staff is adequately supplied

Student Assistant

• Feb 2019 - Dec 2019

Assist with auditing travel receipts and deposit reports to ensure proper reconciliation with teams and administrative budget lines for the 2018-2019 fiscal year. Ensure future recovery in subsequent years constant with the record retention policy. Assist with auditing travel receipts and deposit reports to ensure proper reconciliation with teams and administrative budget lines for the 2018-2019 fiscal year. Ensure future recovery in subsequent years constant with the record retention policy.

Student Assistant

• Feb 2018 - Dec 2019

Assist with auditing the expense reports for proper reconciliation, for football operations and the Beyond Football program. Created and maintained various financial reports for football operations Assisted on project the budget/forecast of the football equipment for the 2019 season Scheduled and lead the filming operations of games/practice to ensure that all aspects of the job were completed Ensure coach's and opposing teams have the correct film in a timely manner Assist with auditing the expense reports for proper reconciliation, for football operations and the Beyond Football program. Created and maintained various financial reports for football operations Assisted on project the budget/forecast of the football equipment for the 2019 season Scheduled and lead the filming operations of games/practice to ensure that all aspects of the job were completed Ensure coach's and opposing teams have the correct film in a timely manner

Jr Analyst

• Jan 2019 - Jun 2019

Contributed to the portfolio, by increasing the consumer staple sector by $1471.68 to $1776.72 in six months - 20.73% return on investment Created by a buy, hold, or sell pitch via S-1 forms to present to the fund’s Board of Directors and professor Prepared industry update reports that identify trends and develop forecasts for the investment strategy Contributed to the portfolio, by increasing the consumer staple sector by $1471.68 to $1776.72 in six months - 20.73% return on investment Created by a buy, hold, or sell pitch via S-1 forms to present to the fund’s Board of Directors and professor Prepared industry update reports that identify trends and develop forecasts for the investment strategy

Assistant Manager

• Mar 2013 - Jul 2016

Assisted in starting up a brand new restaurant from the ground up Implement new policies to enhance customer experiences Train new employees to ensure customers get the full experience of dining out at the restaurant Implement new technologies and practices to simplify processes in the workplace. Assisted in starting up a brand new restaurant from the ground up Implement new policies to enhance customer experiences Train new employees to ensure customers get the full experience of dining out at the restaurant Implement new technologies and practices to simplify processes in the workplace.

Stylist

• 2012 - 2014