Jade-Lea Halkier

Account Manager at Airtime Rewards
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Location
Vauxhall, England, United Kingdom, GB

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Credentials

  • Anti-Money Laundering for Law Firms
    The Access Group
    Jan, 2022
    - Sep, 2024
  • Practical cyber security awareness
    The Access Group
    Jan, 2022
    - Sep, 2024
  • UK GDPR for Law Firms
    The Access Group
    Jan, 2022
    - Sep, 2024
  • STCW Basic Safety Training
    Maritime and Coastguard Agency
    Sep, 2020
    - Sep, 2024

Experience

    • United Kingdom
    • Telecommunications
    • 1 - 100 Employee
    • Account Manager
      • Apr 2022 - Present

      Airtime Rewards is an innovative app that is redefining rewards for a mobile world.Using cutting-edge transactional technology, we are changing customer loyalty for the better via our new digital rewards currency. Through our partnerships with major mobile networks and 100+ high street and online retailers, we reward our community of over 2 million members with money off their mobile bill.Simple, powerful rewards. Airtime Rewards is an innovative app that is redefining rewards for a mobile world.Using cutting-edge transactional technology, we are changing customer loyalty for the better via our new digital rewards currency. Through our partnerships with major mobile networks and 100+ high street and online retailers, we reward our community of over 2 million members with money off their mobile bill.Simple, powerful rewards.

    • United Kingdom
    • Staffing and Recruiting
    • Founder
      • Sep 2020 - Present

      Successfully curated a network of skilled professionals, specifically of creatives and performers with a background in childcare, to be placed with families around London in both ad hoc and recurring settings; childcare match-making if you will. Giving performers a viable secondary source of income while matching parents and their children with nannies, mannies and sitters who truly emphasise the importance of engagement, fun and wellbeing.Highlights:- Overseeing daily operations in client accounts and developing personal relationships with both customers and childcare contractors through exemplary communication and interpersonal skills- Recruiting, training and managing a team of 60+ freelance nannies, mannies and sitters- Designed, executed and monitored processes to develop future business growth - business saw an initial growth of 1100% within the first 6 months of operating- Secured the company’s first and second corporate client accounts, seeing the process through in its entirety, from initial interaction to contract negotiation and subsequent account management upon acquisition - both accounts being multi-year contracts- Creation and roll-out of client rewards scheme - further aiding the client retention figures- Constant management of business funds ensuring timely payments to nannies, nannies and sitters as well as client invoice chasing in the event of late-payment- Creation of role application system - reducing admin tasks by 40%- Creation and launch of marketing campaigns to help drive sales and bookings - saw a 34% increase in new client acquisition after partnership giveaways with local businesses and restaurants, including; Megan’s, Rosa’s Thai Cafe and Pots For Tots - Creation and management of the website- Experience using analytics tools (incl. Google analytics, Sendinblue, Squarespace and Instagram)

    • United Kingdom
    • Legal Services
    • 200 - 300 Employee
    • Paralegal
      • Jul 2020 - Present

      Setfords is predominantly a remote legal firm with two head office locations (Guildford and London) with admin staff to assist, but most consultants need a paralegal to liaise with the head office and clients, and attend to administrative and legal work. Being remote, I deal with clients all over the country of which 35% are HNWI. Setfords is predominantly a remote legal firm with two head office locations (Guildford and London) with admin staff to assist, but most consultants need a paralegal to liaise with the head office and clients, and attend to administrative and legal work. Being remote, I deal with clients all over the country of which 35% are HNWI.

    • Personal and Legal Assistant
      • Sep 2017 - Present

      Duties include:- Preparing documents for and arranging with back-office admin to open/close files- Attending to do anti-money laundering checks with clients using an online system- Inbox management and client liaison & relationship management including: Assisting with their initialpaperwork, following up, and chasing where necessary, replying to enquiries received, and assistingwith reporting to clients on the title and searches- Collating documents and sending them to clients- Assisting with completion paperwork and very active in post-completion requirements, includingdealing with leasehold post-completion and registration of new purchases and new leases at HM Landregistry.- Managing outlook calendar - Organising travel and accommodation as required

    • United Kingdom
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Event Staffing Manager
      • Oct 2016 - Mar 2020

      Dealt with recruiting and booking freelance event staff and all related logistics (e.g. scheduling, transport, workloads) for various events across London working with a variety of brands including; Fanta, Dell, and Westfield, to name a few. Highlights:- Responsible for acquiring and onboarding a new generation of promotional professionals to the company (musical theatre students and graduates) increasing client satisfaction to 98% overallDuties included:- Direct and coordinate the daily staffing requirements- Work directly with the clients to ensure the right staff are delivered to suit their brand and campaign visions- Ensure the right teams are allocated to the right clients at the right times- Allocating and overseeing the daily workloads of the team- Scheduling of transport and vehicle logistics- Organically build client relationships through networking and on-site presence- Proactively involved in the pursuit of new clients

Education

  • Performers College
    Level 6 Diploma, Musical Theatre
    2017 - 2019
  • The Urdang Academy
    Foundation diploma, Musical Theatre
    2016 - 2017

Community

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