Experience

FOX ELECTRIC, LTD

• United States
• Construction
• 1 - 100 Employee

• Accounting Assistant

  • Jun 2022 - Present

  ● Maintain clean and organized files by keeping accounts payable records up to date. ● Process payments and documents such as invoices, journal vouchers, contractor and sub-contractor invoices, reimbursements, and statements, using Sage Accounting 101. ● Communicate with suppliers to reconcile invoice payments. ● Apply proper codes to invoices and receipts to keep records organized and easily searchable. ● Verify sub-contractor payment request by determining percent of completion and calculating blueprint estimates Show less



Patriot Mobile

• United States
• Telecommunications
• 1 - 100 Employee

• Member Services Tech Support

  • Jun 2021 - Sep 2022

  ● Diagnosing and resolving customer issues through inbound/outbound calls. ● Perform activations, technical support, troubleshooting device and/or network issues, and answer complex account and billing related questions. ● Support research, tracking and reconciliation of member accounts. ● Appeal to customers need for reassurance regarding our services by providing excellent customer service on every call. ● Consistently meet monthly production and call quality bonus criteria. ● Diagnosing and resolving customer issues through inbound/outbound calls. ● Perform activations, technical support, troubleshooting device and/or network issues, and answer complex account and billing related questions. ● Support research, tracking and reconciliation of member accounts. ● Appeal to customers need for reassurance regarding our services by providing excellent customer service on every call. ● Consistently meet monthly production and call quality bonus criteria.



First Watch Restaurants

• United States
• Food and Beverage Services
• 700 & Above Employee

• Waitress

  • Jan 2020 - Jun 2021

  ● Implement strategies to consolidate and increase table turns, exceeding timing standing standards for products and services while providing the perfect dining experience for every guest. ● Apply positive suggestive sales approaches and memorize restaurant menu items to guide guest and assist in ensuring customer satisfaction and improve product sales. ● Operate POS terminals to input customer orders and complete payment transactions. ● Assist in the training of 7 new waiters, ensuring attention to detail and comprehensive understanding of restaurant methodology and practices. Show less



Target

• United States
• Retail
• 700 & Above Employee

• Flexible Fulfillment/General Merchandise

  • Oct 2018 - Nov 2020

  ● Selected items from store, packed, secured, labeled and applied postage to materials to prepare items for shipment or pick up within designated time frames. ● Conducted counts and audits of inventories to identify and resolve discrepancies in records. ● Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers. ● Stocked merchandise and created interior displays, clearly labeling items while arranging according to size or color to promote products in alignment with corporate sales objectives. Show less



Snelling Staffing

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Inbound Call Center Representative

  • Jun 2018 - Jul 2019

  ● Maintained existing and new customer account data by initiating or updating account eligibility for services in the database. ● Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions. ● Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations. ● Maintained existing and new customer account data by initiating or updating account eligibility for services in the database. ● Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions. ● Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.