Experience

ARKK

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Junior Account Manager

  • Oct 2016 - Present

  Overall job purpose: Account management of IXBRL client base, securing new and existing revenue. Timely and well executed satisfaction of all administrative tasks required. I liaise with clients to secure new and existing business. Create contracts and forward on as appropriate. Follow up with legal and clients regarding contract changes. Complete all administrative tasks for confirmed orders. Contact all clients for renewal 2 months in advance of expiry of their contract. Sugar CRM: correct and update with all current client information/communication. Organise and document contracts and orders in a timely manner. Show less



Grant Thornton UK LLP

• United Kingdom
• Accounting
• 700 & Above Employee

• CAST Administrator

  • May 2016 - Oct 2016

  I handled various tasks that include disclosure checklist, populating analytical reviews and lead schedules set up. I review financial statements and use Maths and English skills on a daily basis. There is a set target (SLA) for each type of task that I meet on a daily basis in order for me to achieve my overall productivity target. I complete an assigned workflow task list as per the requisite quality and performance standards, following established procedures for each process, including adhering to KPIs, compliance and risk requirements. I work both independently and as part of a team to ensure a consistent and timely output. Show less



Public Administration and Civil Service Bureau

• Government Administration
• 100 - 200 Employee

• Casework Support Administrator

  • Nov 2015 - May 2016

  Responsibilities Printing Prosecution files, issuing decision documents and generating summons in prosecution cases. Scanning of correspondence and post duties such as delivering files to other offices throughout the building and sending out defendant letters. Dealing with telephone queries from other professionals such as Solicitors, Police and from members of the public. Responsibilities Printing Prosecution files, issuing decision documents and generating summons in prosecution cases. Scanning of correspondence and post duties such as delivering files to other offices throughout the building and sending out defendant letters. Dealing with telephone queries from other professionals such as Solicitors, Police and from members of the public.



SSE Airtricity

• Ireland
• Utilities
• 400 - 500 Employee

• Credit Control Administrator

  • Sep 2015 - Oct 2015

  Responsibilities Credit Control Administrator – SSE Airtricity Undertaking general administration duties in relation to credit control. My main role is to move payments from suspense, working with several spreadsheets and citrix. Responsibilities Credit Control Administrator – SSE Airtricity Undertaking general administration duties in relation to credit control. My main role is to move payments from suspense, working with several spreadsheets and citrix.



Incartus

• United Kingdom
• Investment Management
• 1 - 100 Employee

• Pension Administrator

  • May 2015 - Aug 2015

  Responsibilities Undertaking general administration duties in relation to pension transfers. Duties entailed; making phone calls, creating letters and spreadsheets, completing paperwork, faxing, scanning, photocopying and filing. Responsibilities Undertaking general administration duties in relation to pension transfers. Duties entailed; making phone calls, creating letters and spreadsheets, completing paperwork, faxing, scanning, photocopying and filing.



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Direct Sales Representative

  • Jul 2014 - May 2015

  Responsibilities Taking general customer service calls and selling Vodafone contracts, inbound and outbound calls, using Citrix, Accord and Pobo systems. Working towards various monthly sales targets such as number of contracts sold, uplift, 4G, customer service. Responsibilities Taking general customer service calls and selling Vodafone contracts, inbound and outbound calls, using Citrix, Accord and Pobo systems. Working towards various monthly sales targets such as number of contracts sold, uplift, 4G, customer service.