Jade Hermans

Office Manager at Extrade International
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Contact Information
us****@****om
(386) 825-5501
Location
Beringen, Flemish Region, Belgium, BE
Languages
  • English Professional working proficiency
  • Dutch Native or bilingual proficiency
  • French Professional working proficiency
  • German Limited working proficiency

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Credentials

  • EmailGarage
    -

Experience

  • Extrade International
    • Belgium
    • Truck Transportation
    • 1 - 100 Employee
    • Office Manager
      • Aug 2019 - Present

      Guiding customers to a customized transport and logistics solution. Managing the main administrative tasks: • HR and payroll • financial monitoring (mostly through Yuki) • marketing & social media Guiding customers to a customized transport and logistics solution. Managing the main administrative tasks: • HR and payroll • financial monitoring (mostly through Yuki) • marketing & social media

  • Katermeerhoeve
    • Belgium
    • Hospitality
    • General Manager
      • Jun 2020 - Present

      Managing the agenda and activities at the Katermeerhoeve: • holiday homes from where you can visit Limburg. • temporary home when you are on a business trip. • multipurpose space for rent (meetings, parties, receptions, ... Managing the agenda and activities at the Katermeerhoeve: • holiday homes from where you can visit Limburg. • temporary home when you are on a business trip. • multipurpose space for rent (meetings, parties, receptions, ...

  • Bechtle direct Belgium
    • Belgium
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Enterprise Account Manager
      • Jan 2019 - Jul 2019

    • Account Manager
      • Mar 2016 - Jan 2019

  • Bard Benelux
    • Belgium
    • Wholesale
    • Customer Service Coordinator
      • Oct 2015 - Nov 2015

      Main tasks:• Maintaining and coordinating the Local Benelux Warehouse (home care material).• Processing, picking, packing and sending sample orders from the local warehouse to patients for Belgium and The Netherlands.• Input and maintenance of the customer contract database.

    • Job Student - Customer Service
      • Jun 2015 - Sep 2015

      Main tasks:• Answering telephone calls and e-mails of customers.• Processing purchasing orders for Belgium and The Netherlands.I covered for colleagues on holiday, switching from the Belgian desk to the Dutch desk.

    • Job Student - Customer Service
      • Jul 2014 - Sep 2014

      Main tasks: • Answering telephone calls and e-mails of customers. • Processing purchasing orders for Belgium and The Netherlands. I covered for colleagues on holiday, switching from the Belgian desk to the Dutch desk. Main tasks: • Answering telephone calls and e-mails of customers. • Processing purchasing orders for Belgium and The Netherlands. I covered for colleagues on holiday, switching from the Belgian desk to the Dutch desk.

    • Sales Support Access/Urology & Customer Service Assistant
      • Apr 2012 - Sep 2013

      Main responsibilities as Sales Support for the Access and Urology team:• Coordinating hotel reservations, transfers, flights and registrations for customers travelling to international congresses.• Managing the expenses of the Access and Urology sales team and other administrative tasks.• Formulating offers together with the Sales Representatives.• Formulating and follow up of tenders.• Maintaining stock levels of brochures and samples.Main tasks as Customer Service Assistant:• Answering telephone calls and e-mails of customers.• Processing purchasing orders for Belgium and (mainly) The Netherlands.• Inserting special prices and other offers into the system (JDE).During this period I improved my multitasking skills in order to be able to combine these two jobs. In addition, I improved my communicating skills due to the need to communicate with focus on the customers and their needs. Show less

    • Market Development Assistant
      • Jul 2011 - Mar 2012

      Main responsibilities:• Organizing and coordinating workshops (preparing invitations, workshop material, …).• Organizing and coordinating congresses (preparing trade show stands, marketing material, logistics, financial monitoring, …).• Coordinating with DTP (creative department of Bard) in Crawley for the creation of the price lists and publishing the price lists for Belgium, The Netherlands and Luxembourg. • Maintaining product catalogues (updating with new products, removing old items).• Translating brochures from English into Dutch and French (together with Sales Representatives), and managing documents in order to get approval to publish these brochures. Show less

    • Stagiaire
      • Feb 2011 - Jun 2011

      Main tasks:• Preparing course books for workshops.• Observing at congresses.• Analysing data for sales purposes.

Education

  • Katholieke Universiteit Leuven
    Master's degree, Communication Sciences
    2013 - 2015
  • Provinciale Hogeschool Limburg
    Bachelor’s Degree, Marketing
    2008 - 2011
  • Sint Franciscus College, Heusden-Zolder
    Moderne Talen - Wetenschappen
    2006 - 2008
  • Sint Franciscus College, Heusden-Zolder
    Wetenschappen
    2004 - 2006
  • Sint Franciscus College, Heusden-Zolder
    Moderne Wetenschappen
    2003 - 2004
  • Sint Franciscus College, Heusden-Zolder
    Latijn
    2002 - 2003

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