Experience

Contact Associates Ltd

• United Kingdom
• Higher Education
• 1 - 100 Employee

• DSA Needs Assessor

  • Nov 2012 - Present

  • Deliver DSA Needs Assessments • Produce Needs Assessment Reports in accordance with the DSA Quality Assurance Framework and all relevant Key Performance Indicators • Respond to any queries received from Funding Bodies or Student • Deliver DSA Needs Assessments • Produce Needs Assessment Reports in accordance with the DSA Quality Assurance Framework and all relevant Key Performance Indicators • Respond to any queries received from Funding Bodies or Student



Support Horizons

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Support Worker

  • Aug 2012 - May 2013

  I provided support to adults with learning disabilities, physical disabilities, mental health needs and the elderly. The support was flexible and personalised to the individual. I was responsible for tasks, such as teaching people how to budget, handle money and undertaking administrative duties. I provided support to adults with learning disabilities, physical disabilities, mental health needs and the elderly. The support was flexible and personalised to the individual. I was responsible for tasks, such as teaching people how to budget, handle money and undertaking administrative duties.



Fujitsu

• IT Services and IT Consulting
• 700 & Above Employee

• HR Assistant Work Experience

  • Sep 2012 - Oct 2012

  Experience with HR systems - Nimsoft & Civica Involved in: - Ensuring that all pre-employment checks are completed - The processes of new starters, leavers and other employment changes - Updating manual and computerised HR records - Making sure that all HR information is kept in accordance with the law and policies. Experience with HR systems - Nimsoft & Civica Involved in: - Ensuring that all pre-employment checks are completed - The processes of new starters, leavers and other employment changes - Updating manual and computerised HR records - Making sure that all HR information is kept in accordance with the law and policies.



Lancome

• Cosmetics
• 1 - 100 Employee

• Counter Manager

  • Jul 2011 - Dec 2011

  My exceptional customer service and friendly persona helped me excel at this role. I exceeded all sales targets and delivered very good standards with regular customer praise. As well as sales, my role incorporated pricing products, executing action plans, including sales initiatives and merchandising the counter. Administration was fundamental. I was responsible for filling out a great deal of paperwork regarding figures, targets and stock, keeping an up-to-date diary/schedule and reporting relevant information to the Area Manager. Show less



Elim Orphanage

• Volunteer

  • Jun 2010 - Sep 2010

  As part of my three month travelling to South America, I worked in an Orphanage. My tasks included providing English lessons, organising sports activities and counselling. I also helped with cleaning and preparing/cooking meals. I had an amazing, once in a lifetime experience and made relationships with people that will never be forgotten. As part of my three month travelling to South America, I worked in an Orphanage. My tasks included providing English lessons, organising sports activities and counselling. I also helped with cleaning and preparing/cooking meals. I had an amazing, once in a lifetime experience and made relationships with people that will never be forgotten.



Unicom Accommodation

• United Kingdom

• Sales Representative

  • Jan 2010 - Mar 2010

  My role focussed on selling accommodation to university students. This included cold calling both in person and via the telephone. I would arrange appointments for viewings of potential new properties. I successfully negotiated a number of sales over the 2 year period (2010 and 2011). My role focussed on selling accommodation to university students. This included cold calling both in person and via the telephone. I would arrange appointments for viewings of potential new properties. I successfully negotiated a number of sales over the 2 year period (2010 and 2011).

• Beauty Advisor

  • Aug 2006 - Sep 2008

  Employed as a Beauty Advisor, my primary role was the active engagement of customers. I achieved and regularly exceeded my daily sales targets. I helped implement sales promotions and apply customer makeovers. On the training weekend, I achieved 100% pass rate on my monitored activities. When working alone, I balanced the tills at the end of the day and highlighted when stock levels were low. I enjoyed the role as it maximised my friendly outgoing personality. Employed as a Beauty Advisor, my primary role was the active engagement of customers. I achieved and regularly exceeded my daily sales targets. I helped implement sales promotions and apply customer makeovers. On the training weekend, I achieved 100% pass rate on my monitored activities. When working alone, I balanced the tills at the end of the day and highlighted when stock levels were low. I enjoyed the role as it maximised my friendly outgoing personality.