Jade Downes

Project Specialist at ESSSuper
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, Victoria, Australia, AU
Skills

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Credentials

  • Change Management
    Australian Institute of Management
    Mar, 2021
    - Nov, 2024

Experience

  • ESSSuper
    • Australia
    • Financial Services
    • 100 - 200 Employee
    • Project Specialist
      • Jul 2020 - Present

      I am currently seconded to a ‘Project Specialist SME’ role within our ESSSuper Transformation Program. I represent the Member Service Centre and provide a ‘Voice of the Member’ to ensure our digital transformation delivers the best outcomes for our Members at all stages in their life.

    • Team Leader - Member Service Centre
      • Jan 2019 - Present

    • Superannuation Consultant
      • Jan 2017 - Jan 2019

  • Epworth
    • Australia
    • Hospitals and Health Care
    • 700 & Above Employee
    • Day Medical Unit / Theatre Booking Officer/ Chemotherapy Booking Officer
      • Feb 2014 - Jan 2017

      Employed within the Business Office on the Day Medical Unit / Day Oncology Unit as a bookings officer. Responsible for all Day Oncology bookings, health fund related enquiries & admissions to hospital. Previously employed with Epworth Eastern in Patient Services, primarily rostered to Day Surgery Unit / surgical admissions. Employed within the Business Office on the Day Medical Unit / Day Oncology Unit as a bookings officer. Responsible for all Day Oncology bookings, health fund related enquiries & admissions to hospital. Previously employed with Epworth Eastern in Patient Services, primarily rostered to Day Surgery Unit / surgical admissions.

  • Adaptive Frameworks
    • Course Administrator / Office Manager
      • Feb 2012 - Mar 2014

      Responsible for the management of the daily operations of the business and all aspects of course administration.Handle all incoming enquiries regarding course schedules, pricing, locations and content. Accounts receivable. All aspects from commencement to conclusion of project management training courses. Responsible for the management of the daily operations of the business and all aspects of course administration.Handle all incoming enquiries regarding course schedules, pricing, locations and content. Accounts receivable. All aspects from commencement to conclusion of project management training courses.

  • College of Intensive Care Medicine of Australia and New Zealand
    • Training and Examinations Officer
      • Nov 2010 - Feb 2012

      Training and Examinations at the College of Intensive Care Medicine.Primarily responsible for the Primary exam and high-level support to Fellowship Exam Officer.

    • Office Manager
      • Oct 2009 - Nov 2010

      Front of house – Reception

Education

  • Carroll College
    2001 - 2006

Community

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