Food And Beverage Supervisor

• Apr 2021 - Present

Manage four food outlets at the Long Beach Marriott. Conduct cost control and manage beverage service, inventory, and bar equipment. Cohesively work with the food & beverage team as well as other departments to deliver an exceptional guest experience. Adhere to all COVID-19 and California State guidelines to ensure guest and associate safety.

Ground Control - Festival Team Member

• Jan 2019 - Present

Establish a safe environment for music festival attendees. Health, safety, and wellness of festival goers is the main priority for Ground Control. Patrol festival grounds and monitor radio's for emergency services. Contribute to overall Festival Experience.

Server Assistant

• Dec 2019 - Mar 2020

Hostess

• May 2019 - Dec 2019

Hostess

• May 2019 - Dec 2019

Event Liaison

• Oct 2018 - Jun 2019

Promote catering and perform corporate outreach for increased exposure. Organize catered events between clients and management including: pick-up, drop-off, and on-site server events. Design the presentation for corporate, wedding, celebratory, and many other events. Requires excellent customer service skills in order to give the guest an unforgettable experience.

Server

• Oct 2014 - Apr 2019

Currently server, previously hostess. Provide guests with exceptional service, from greeting upon entrance to hospitable table service. If guests are new to the restaurant, I supply them with extensive knowledge of the menu, wines and beverages, as well as off menu items (cases of allergy or preference). I manage a section that can be anywhere from 7-10 tables large with parties of 1-12 people at any given time. Hosting prepared me with excellent people skills, time management, phone and register skills, money-handling, and supervising/managing.

Server

• Sep 2015 - Oct 2016

Corporate Restaurant with excellent hands-on training methods. Provided with a team-oriented service goal, I provided excellent service in a high-paced environment. Sections held about 10-15 tables with varying size and customer occupancy. Trained with tray service and on the Aloha POS system. Maintained tables in front of house while busing, food running, and cleaning/sanitizing work place.

Supervisor

• Jun 2013 - Sep 2015

Processed all candy, food, beverage and merchandise orders. Opened and closed store. Regulated safe and supervised cash flow. Cash register operation. Barista experience. Managed employee breaks and shifts.

Store Lead

• Feb 2013 - Aug 2015

Manage and maintain specific food store/stand. Supplied amusement park food to guests utilizing all food safety and sanitation methods. Experienced use with "back of house" including: deep fryer's, grill's and griddle's, pizza ovens, cotton candy machines, soft-serve machines, dishwasher, and waffle press. Customer service oriented. Supervised employee's in store, cash-handling, and break schedule.

Caterer / Food Server

• Mar 2010 - Jul 2013

Irish Pub that specialized in BBQ. Cater private events of small to medium size (50-200 people). Participated in set-up/take down of serving line, tables, and decor. Once food was available to serve, then acted as busser, food runner, server, bartender, and clean up crew. Familiar with food catering equipment including: chafing dishes, hot steam trays, portable hot plates, trailer grill, tables, chairs, and linings.