Commercial Lines Account Manager

• Sep 2021 - Present

Homemaker

• Apr 2020 - Sep 2021

Property and Casualty Insurance Agent

• Aug 2015 - Jun 2020

Began my work experience at a customer service representative. Worked my way up to licensed producer, and eventually office manager. Left position at Tammy Ross to become a stay at home mother to our new baby boy. Began my work experience at a customer service representative. Worked my way up to licensed producer, and eventually office manager. Left position at Tammy Ross to become a stay at home mother to our new baby boy.

Lounge Attendant

• Aug 2014 - May 2015

• Straighten furniture in and around sitting areas• Clean and tidy all lounge and sitting areas• Help and assist any and all patrons of the Student Union

Information Desk Personnel

• Aug 2013 - May 2015

• Answer phone, email, and take messages• Interact with and answer questions from Appalachian State personnel, students, and visitors• Answer questions about advertising and media and provide ticket information• Manage lost-and-found and reported items• Use excel to enter information for lost-and-found items

Sales Associate; Cashier

• Jun 2010 - Jul 2014

• Interact with customers to answer questions, find items, and assist with layaway • Open and close jewelry register and jewelry counters • Open and close cash register, counting up to $600 • Trained 4 new employees in register use and customer service • Assist other departments with extra work and customer service • Arrange store layouts to promote new items and promote credit cards and donations • Stock inventory and organize new product • Interact with customers to answer questions, find items, and assist with layaway • Open and close jewelry register and jewelry counters • Open and close cash register, counting up to $600 • Trained 4 new employees in register use and customer service • Assist other departments with extra work and customer service • Arrange store layouts to promote new items and promote credit cards and donations • Stock inventory and organize new product