Experience

Wilberforce College

• United Kingdom
• Education Management
• 1 - 100 Employee

• Exams and Assessment Manager

  • Nov 2016 - Present

  I am in sole charge of all exams and assessments conducted by the college, recruitment, training and management of a team of external invigilator as well as management of financial budget. All operations relating to both academic and vocational qualifications for a range of courses including A Level, GCSE, Functional Skills, BTEC, and City & Guilds and T Levels. Adherence to relevant legislation and guidelines. Collate, analyse and present key data. Students registrations, entries, manage all logistics and administration. Ensuring internal policies are relevant to current guidelines as well as writing and distributing new policies ensuring all staff and students are aware of their individual responsibilities and that we are always working within GDPR guidelines. Show less

• Exams Administrator

  • Aug 2014 - Nov 2016

  I assisted the then Exams officer in relation to the arrangement and delivery of exams and assessments. This included a wide range of tasks from candidate registrations, exam entry's, seating lists, invigilation schedules and liaising with staff and students to resolve query's. Ensuring that everything was done inline with the Joint Council of Qualification (JCQ) Guidelines.



KSA International Limited

• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Abnormal Load & Deep Sea Dept Supervisor

  • Mar 2011 - Jun 2014

  Senior Administrator Supervising a busy Air, Sea and Abnormal Load department. Along with performing my own role within the company I was responsible for overseeing the work of 3 other staff members. My role consisted of administration duties relating to the business along with the added responsibility of a more senior role such as meetings with customers and suppliers to negotiate contracts, claim handling, customer complaints, maintaining confidential staff and customer records, interviewing junior staff and assisting management with decisions that affect the running of the department. Examples of some of my duties as below; • Online applications to government departments for movement permissions. • Receiving customer bookings and in turn placing orders with Suppliers for all types of movements. • Completion of relevant documents required in line with job requirements. • Liaise with organisations such as Police, Highways, HMC&E and Chamber of Commerce. • Dealing with people worldwide both by telephone and email. • Checking updated and new legislation relevant to the business and updating all staff members. • Updating computer based database system in line with company requirements. • Comparison of supplier costs both over the telephone and in person • Providing customer support both over the telephone and in person. • Analyse data and generate reports for management team. • Organising and maintaining appointments diary for the MD and general manager, this consisted of planning daily itinerary, making appointments and keeping all parties updated throughout the week. • Junior Staff induction and training. • Organising routine maintenance checks – pat testing, boiler service etc. • Working within budgets set by senior managers in relation to supplier costs. • Tracking and maintain budget with details of profits/losses. Show less



Caravel Liner Agencies

• Hull, United Kingdom

• Administrator

  • Oct 2007 - Mar 2011

  Employed as an administrator, ensuring that all Jobs were actioned and managed successfully in line with all current legislation and customer needs. Completing all administration duties required to ensure the jobs were completed. • General office Duties – answering Calls, emails, scanning and faxing documents etc. • Liaising with customers/suppliers, organising the booking and loading of orders. • Dealing with people worldwide both by telephone and email. • Customs Entries. • Keeping Monthly Job Sheet up to date with details of all orders along with profits and costs. • Production of relevant and necessary documentation in line with government guidelines. • Comparison of supplier costs both over the telephone and in person • Providing customer support both over the telephone and also in person. • Raising Invoices and also passing purchase invoices. • Organising and maintaining 3 filing systems. • Greeting Visitors to the office. Show less



Century Shipping

• Hull, United Kingdom

• Deep Sea Manager

  • Feb 2002 - Oct 2007

  I began working with this employer as a junior and within 2 months was promoted to a full time administrative assistant, then was later made Dept. Manager. Within my role I was responsible for the day to day operations and paperwork required for all freight movements. Also ensuring that jobs were managed in line with the needs of both the HMC&E and also the customer. • General office Duties – answering Calls, emails, scanning and faxing documents etc. • Working closely with the sales team to ensure that potential customer needs can be met. • Advising the Warehouse staff regarding manifests and loading plans. • Management and updating of computer based database system. • Production of all necessary customs entries & documentation in line with company and government guidelines. • Comparison of supplier costs both over the telephone and in person • Providing customer support both over the telephone and also in person. • Dealing with people worldwide both by telephone and email. • Dealing with and resolving customer/supplier queries and problems. • Raising Invoices and passing purchase invoices. • Taking Cash payments and issuing receipts. • Ordering and maintaining of stationary stock levels. Show less