Experience

Dress for Success Pittsburgh

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Development Associate

  • Jul 2022 - Present

• Volunteer Manager

  • Jul 2021 - Jul 2022

  Directs resourcing for approximately 100 volunteers across five counties in Southwestern Pennsylvania. Partners with leadership team to allocate resources and ensure all departments have adequate volunteer support.• Manages onboarding and training processes for volunteers, successfully matching with rewarding opportunities based on preferences and skill sets.• Acts as main point of contact for recruiting volunteers, engaging individuals and groups through referrals, corporate partnerships, media, colleges and universities, and quarterly information sessions.• Builds relationships with community partners and corporate organizations to create group volunteering opportunities, establishing personalized offerings that align with needs and objectives.• Assessed need for new volunteer management software platform; evaluated options, implemented new system, and migrated all data over seamlessly, keeping project on time and in budget.• Developed multiple comprehensive standard operating procedures (SOPs) to ensure positive volunteer engagement and consistent client experiences.

• Branch Manager

  • Sep 2020 - Jul 2021

  Oversaw service delivery, including suiting and employment readiness programming, to over 400 clients across largest county in Pittsburgh region. Managed efficiency, professional appearance, and safety of all branch aspects (boutique, office space, and inventory room). Supervised administrative assistant.• Created and implemented new services and procedures, including no-contact suiting, donation quarantine, as well as hybrid models, to ensure clients received a high level of service, while adhering to Covid safety procedures.• Communicated regularly with community partners to maintain relationships and provide updates on services and events, providing community awareness that Dress for Success (DFS) support was still available through the organization or direct branch contact. • Represented DFS Pittsburgh at fundraising events throughout the city.



EmployHER Pittsburgh

• Pittsburgh, Pennsylvania, United States

• Volunteer Manager

  • Jan 2022 - Present

  Built from a partnership of three local nonprofits, oversee role development, training, and management of the concierge volunteers for new employment initiative for the City of Pittsburgh. • Develop concierge role in conjunction with leadership team, including establishing accountabilities, creating the job description, and contacting women’s resource groups to recruit volunteers. • Establish action plan and timeline to ensure project success through milestone tracking and specific project deliverables. • Current on press releases and other information shared in community, creating ability to answer questions and speak to progress and intent of program.



Carnegie Library of Pittsburgh

• United States
• Libraries
• 200 - 300 Employee

• Library Clerk

  • Jul 2019 - Aug 2020



Carnegie Science Center

• United States
• Museums, Historical Sites, and Zoos
• 100 - 200 Employee

• Special Events Assistant Manager

  • Apr 2018 - Aug 2018



Warner Hotels

• United Kingdom
• Travel Arrangements
• 200 - 300 Employee

• Holiday Sales Advisor

  • Feb 2016 - Oct 2017