Experience

Stars Innovation S.A.L

• Lebanon
• Machinery Manufacturing
• 1 - 100 Employee

• Area Sales Manager

  • May 2012 - Present



fedexkinkos

• operations manager

  • May 2008 - Nov 2010



FedexExpress Shipping Services

• Customer service

  • May 2008 - Nov 2010

  Training staff on product. Staff full training, orientation, and monitoring products. Efficient set up of administration. Ensured accuracy of all financial reports. Involved in all marketing activities which are cohesive with the company. Books & Stationery Operator (Maliks Bookshop/Lebanon) Aug.2002 until March 2003 Customer service including office supplies and stationery. Answering informational calls concerning books order. Responsible for online books request. Training: * Customer service & motivation by yup (young urban professional). Show less



Hospitality & Marketing Concepts-UAE

• Program Manager

  • Mar 2008 - Apr 2008

  Training On: Ensure efficiency, productivity and profitability of the program. Responsible for the financial and smooth operations of the program. Responsible for program/office opening/closing and ensuring policies are being adhered to. In the event of a program closure a report/analysis of the operations and the overall performance of the program to be submitted to Dubai Corporate Office (UAE). Effectively, recruit, train and motivate a team of telemarketers. Provision of promotional materials including marketing collateral, copy, sales script and Show less



Prolines Business Center -Qatar

• Sales Representative

  • May 2007 - Dec 2007

  Approaching Annual targets. Being organized, persistent & optimistic. Meetings with customers for sales promotion. Assessing customer's preferences. Collecting data for marketing intelligence. Ensured provision of creative ideas to keep up sales. Approaching Annual targets. Being organized, persistent & optimistic. Meetings with customers for sales promotion. Assessing customer's preferences. Collecting data for marketing intelligence. Ensured provision of creative ideas to keep up sales.



Malik's Bookshop

• Branch Manager

  • Sep 2002 - Apr 2007

  Manage, develop & coordinate the work flow on a daily process. Handling and managing sales. Directing & coordinating work between employees. Creating conditions for the team to be effective. Inspiring members in order to achieve organizational goals. Manage, develop & coordinate the work flow on a daily process. Handling and managing sales. Directing & coordinating work between employees. Creating conditions for the team to be effective. Inspiring members in order to achieve organizational goals.