Jacquie Beacroft

Customer Experience and Insight Manager at Nottingham City Homes
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Skills

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Experience

  • Nottingham City Homes
    • United Kingdom
    • Non-profit Organizations
    • 100 - 200 Employee
    • Customer Experience and Insight Manager
      • Mar 2018 - Present

    • Customer Experience and Insight Manager
      • Aug 2017 - Present

    • Customer Relations Manager-interim
      • Jun 2016 - Present

  • GEDLING HOMES
    • Non-profit Organizations
    • 1 - 100 Employee
    • Former Head of Neighbourhoods
      • Nov 2008 - Mar 2016

  • Gedling Borough Council
    • Area Housing Manager
      • 2002 - 2008

      Lead multi-disciplinary Neighbourhoods team, including Tenancy Management, Empty Homes, Responsive Repairs, Customer Service / Engagement and Homelessness,

    • Deputy Area Manager
      • 2000 - 2002

      Manage the operational and day to day delivery of a generic housing service, including Tenancy Management, Empty Homes, Homelessness, Responsive Repairs and Customer Service/Engagement

  • South Kesteven District Council
    • United Kingdom
    • Government Administration
    • 100 - 200 Employee
    • Housing Policy Manager
      • 1988 - 2000

      Housing Policy Manager reporting to the Housing and Planning Committee and the Chief Executive Housing Policy Manager reporting to the Housing and Planning Committee and the Chief Executive

Education

  • Forton Group
    Ignite Executive Coaching, Leadership Coaching
    2016 - 2016
  • PB Coaching Leeds
    Executive Leadership Coaching, Leadership Coaching
    2013 - 2014
  • De Montfort University
    CIH Post-Graduate Professional Housing Diploma, Housing and Human Environments
    1988 - 1991
  • TEESSIDE UNIVERSITY
    BSC Hons Social Studies, 2.1 with Honours
    1984 - 1988

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