Jacqui Quejado

Team Captain at Mozaic Realty Group
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Contact Information
us****@****om
(386) 825-5501
Location
Edmonton, Alberta, Canada, CA

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5.0

/5.0
/ Based on 2 ratings
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Victor John Paredes

Definitely a five star leader! I have worked with Jacqui, from the beginning of my duration in our company. She was able to show great leadership skills, operations knowledge, she is also never absent and is willing to help everytime.

Mark Mesias

Jacqui leads by example and many people at Every Nation Cyberjaya find her enthusiasm and dedication both inspiring and motivating. I would recommend her with any project that requires the very best in system administration, management execution and business strategy. Besides being a joy to work with, Jacqui is a take-charge person who is able to present creative solutions to complex problems and communicate the benefits to the organization. She absolutely shines in a a busy environment. Definitely worth recommending.

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Credentials

  • Working with Computers and Devices
    LinkedIn
    Jan, 2023
    - Oct, 2024

Experience

  • Mozaic Realty Group
    • Canada
    • Real Estate
    • 1 - 100 Employee
    • Team Captain
      • Oct 2023 - Present

      • Develop and implement efficient templates and processes to streamline the onboarding of new agents. • Provide ongoing training and support to ensure agents are well-equipped to excel in their roles. • Manage the deployment, growth, and maintenance of the VIP Program, ensuring that agents receive top-tier services. • Regularly update dashboards to track program performance. • Execute drip campaigns and promotional activities to enhance the program's value. • Equip agents with all the necessary details to facilitate deal closings, including out-of-province agent support. • Offer relief and support for the conveyancing process, ensuring a smooth transaction experience for agents and clients. • Collaborate with the team to cover various aspects of social media and marketing. • Track and promote deal volume, achievements, awards, and overall team growth. Show less

  • RE/MAX
    • United States
    • Real Estate
    • 700 & Above Employee
    • Real Estate Assistant
      • May 2023 - Aug 2023

      • Uploaded and edited TRREB listings. • Prepared offers and forms using WEBForms/authentisign and SkySlope. • Managed data entry and CRM system. • Prepared listing and buying packages. • Organized listing marketing. • Managed transaction files and client documentation. • Handled reception duties and assisted callers. • Confirmed showings using the BrokerBay system. • Paged agents for important messages. • Created deposit receipts. • Conducted daily inventory checks. • Prepared waybills for shipping/deliveries. • Handled document-related tasks (printing, photocopying). Show less

  • Keller Williams Park Views Realty
    • United States
    • Real Estate
    • 1 - 100 Employee
    • Director of Operations
      • Jan 2022 - Jan 2023

      In my capacity as Director of Operations, I was tasked with a diverse range of responsibilities, including creating and maintaining company status reports, overseeing transactions, marketing, and inside sales agents, as well as managing all financial-related duties. A crucial aspect of my job was hiring, training, consulting, and coaching team members while ensuring that the operations manual reflected all systems and standards. I also collaborated with other departments and partner teams to create efficient and effective processes and systems, in addition to managing real estate listing coordination and transactions. Throughout my tenure, I remained accountable for delivering a seamless client experience and exceptional customer service, which included answering client calls as necessary. Show less

  • ExecAssist Virtual Leverage
    • United States
    • Real Estate
    • 1 - 100 Employee
    • Director of Agent Leverage
      • Oct 2020 - Jul 2022

      My role was multi-faceted and involved delivering the company's vision and execution strategy to clients. I trained and led virtual assistants, utilizing the Career Visioning process to identify talent with the right behavioral style and skillset, while maintaining a bench of screened and qualified virtual assistants. Additionally, I oversaw the creation and management of all systems for the company, assessing and refining internal processes to ensure optimal efficiency. Facilitating daily and weekly internal meetings, coordinating with the company's leadership team and the training and marketing teams and preparing agent contracts and credit card authorizations were other integral aspects of my job. Overall, my focus was on delivering exceptional service and value to clients and promoting the company's continued growth and success. Show less

  • Self-employed
    • Real Estate Virtual Assistant
      • 2012 - 2022

      As an independent contractor and Real Estate Virtual Assistant from 2012 to 2022, I performed a variety of essential duties, including Listing Coordination and Transaction Coordination. As the Listing Coordinator, I oversaw all aspects of the seller's transactions from the initial contact to the executed purchase agreement. This included preparing all listing materials, consulting and coordinating with sellers regarding property photos, staging, repairs, cleaning, signage, lockbox, access requirements, and marketing activities, and coordinating showings and obtaining feedback. Additionally, I provided proactive weekly feedback to sellers and coordinated all public and broker open houses. As the Transaction Coordinator, I oversaw all aspects of buyer and seller transactions from the executed purchase agreement to closing. This involved coordinating title/escrow, mortgage loan, and appraisal processes, inspections and completion of repairs, and regularly updating and maintaining communication with clients, agents, title officers, and lenders. I also submitted all necessary documentation to the office for file compliance review and approval, coordinated moving/possession schedules, and properly input all client information into the database system. My contributions helped ensure the successful completion of real estate transactions, providing clients with an exceptional experience. Show less

  • UNITED AGENT GROUP SERVICES INC.
    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Executive Assistant
      • Oct 2018 - Oct 2020

      I successfully managed and oversaw the CEO's schedule and business communication. I also monitored the CEO's emails and text messages, responding on their behalf as needed. Additionally, I held weekly accountability meetings with the CEO and leadership team, prepared PowerPoint presentations, researched and gathered information for business and team presentations, and prepared business reports and team scorecards. I also took on the responsibility of leading and training virtual assistants, assisting in recruiting new staff members by managing job posts, scheduling initial interviews, KPA (Keller Personality Assessment), and scheduling final interviews. Furthermore, I provided valuable assistance to the CEO with the set-up of company subsidiaries such as ExecAssist, Amicus Title, and The Whole Enchilada, and managed the social media presence while coordinating with the marketing team. Show less

    • Market Center Virtual Assistant
      • Oct 2017 - Oct 2018

      I ensured the compliance of real estate listing and buyer contracts by reviewing them thoroughly and returning incomplete documents while requesting the necessary missing requirements. I effectively coordinated with the broker and team leader and followed up with real estate agents to ensure the submission of missing documents for payout. Additionally, I pulled reports from Terradatum - Broker Metrics and provided invaluable assistance as a Personal Assistant to the CEO by managing their calendar and e-mail communication, coordinating their business and personal travels, and purchasing and sending gifts to staff members on holidays and special occasions. Lastly, I assisted staff members with team reports, contributing to the overall efficiency and success of the Market Center. Show less

  • Pru Life UK
    • Philippines
    • Financial Services
    • 700 & Above Employee
    • Financial Advisor
      • Jan 2014 - Jan 2017

      I have had the privilege of serving clients by providing them with tailored solutions to their life insurance needs. My duties included building relationships with clients, identifying their needs and concerns, and providing suitable insurance plans to meet their requirements. Additionally, I maintained a comprehensive understanding of the latest products and services offered by the company, as well as the relevant regulatory and legal requirements. My strong interpersonal and communication skills, coupled with my knowledge of the industry, allowed me to provide exceptional customer service and build a strong client base. Overall, my work as a life insurance agent has allowed me to make a meaningful impact on the lives of clients, providing them with peace of mind and financial security for their families. Show less

  • Teleperformance
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Team Supervisor
      • Apr 2005 - Jan 2008

      My work experience at Teleperformance as an Outbound Sales Agent and later as a Team Supervisor has been a dynamic and rewarding experience. As an Outbound Sales Agent, I was responsible for generating leads, promoting products and services, and closing sales through outbound calls. This involved using persuasive and effective communication skills, as well as a thorough understanding of the products and services offered by the company. As a Team Supervisor, I was responsible for overseeing a team of outbound sales agents, ensuring their performance met and exceeded the set targets, and providing necessary coaching and guidance to enhance their skills. I also analyzed and reported on team performance and made recommendations for improvements to achieve set goals. Throughout my tenure, I demonstrated strong leadership, communication, and analytical skills, which allowed me to make a significant contribution to the success of the team and the organization as a whole. Show less

Education

  • San Sebastian College - Recoletos de Manila
    Bachelor of Arts in Mass Communication
    2001 - 2005

Community

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