Jacqui Muez, RN

Solution Care Nurse Case Manager at RTW, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Rossville, Indiana, United States, IN

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Experience

    • United States
    • Insurance
    • 1 - 100 Employee
    • Solution Care Nurse Case Manager
      • Oct 2015 - Present

    • United States
    • Strategic Management Services
    • 1 - 100 Employee
    • Registered Nurse
      • Sep 2015 - Present

    • Registered Nurse
      • Apr 2013 - Dec 2015

      Employed as an RN at an inpatient facility with multiple unit specialties including: inpatient short-term rehabilitation, dementia/memory care units, assisted living, and long term care. Able to prioritize and manage a unit with complex and/or high volume of patients as well as the care team on the unit to ensure the best possible care for every patient. Ensures continuity of care by communicating effectively with all members of the interdisciplinary care team. Possesses broad knowledge base of orthopedic, trauma, and chronic diseases processes requiring skilled rehabilitation with a willingness to continue learning. Effective and complete patient teaching to promote patient safety and reduce recidivism post discharge. Assisted management with internal chart audits to ensure compliance with all standards. Key accomplishments:  Completion and/or continued renewal of certifications: Trauma Nurse Core Course (TNCC), Tuberculosis screening certification from American Lung Association, BLS CPR for healthcare providers, First aid certification.  Individual recognition from management, campus peers, and patient family members for my willingness to advocate for the best interest of each patient. Show less

  • RepuCare
    • Indianapolis, IN
    • RN Concurrent Review Case Manager
      • Aug 2011 - Jul 2012

      Employed as a RN Case manager. Complete knowledge of care planning from admission to discharge or placement in long term care. Ability to facilitate effective communication between health care teams and patients. Efficient balancing of high census case loads of complex patients. Knowledge of care throughout the lifespan and the challenges of care for each population. Continued experience with low-income and at risk populations to ensure compliance and promote a better quality of life. Effective chart review and ability to find or request specific information within each medical record, along with the knowledge and ability to utilize resources to fully understand each complete medical record. Understanding of HIPPA and its effects on telecommuting, HEDIS standards to ensure full compliance as well as attend review meetings during mock and actual HEDIS audits ,and a working understanding of Milliman and Interqual systems. Key Accomplishments:  Participated in a task force to identify gaps in discharge planning and create new processes to close those gaps  Multiple quarterly and monthly productivity awards  Participated as part of a team to ensure smooth launch of new computerized charting program Show less

    • Hospitals and Health Care
    • 700 & Above Employee
    • Emergency Room RN
      • Jun 2010 - May 2011

      Served as a Registered Nurse in the Emergency Department. Exceptional ability to multitask and prioritize in chaotic situations. Complete knowledge and proficient practice of advanced life support and trauma procedures. Accurate patient assessment and intervention throughout the lifespan. Reliable, healthcare provider with ability to stay calm and intervene during crises, and experience in individualized or family patient teaching. Experience in working with low-income and at risk patient populations to ensure availability and compliance with treatment to prevent further emergent situations. Key Accomplishments:  Obtained several practice centered certifications including: Pediatric Advanced Life Support (PALS), Advanced Cardiac Life Support (ACLS), Trauma Nurse Core Course (TNCC), CPR for Healthcare Providers, and Non-Violent Crisis Intervention.  Helped refine unit policies and procedures in the areas of procedures, patient flow, and documentation for radiographic procedures.  Selected as one of six nurses to be a part of a task team designed to promote inter-department cooperation and provide the best possible care to all patients.  Gained invaluable experience in assessment of pediatric patients and successful interventions.  Provided a more complete understanding of care using the ability to speak Spanish for patients with little or no proficiency in English Show less

Education

  • Ivy Tech Community College
    Associate of Science (A.S.), Nursing
    2008 - 2010

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