Experience

Heart of England School Alumni

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Computer Science Teacher

  • Jan 2023 - Present

  • Teaching KS3 & KS4 • Observing and will classroom assist for KS5 • STEM Course in programming, and Computer Science courses • Behaviour management and rewards • Safeguarding certification both in school and Government, promoting the welfare of children and young people • Teaching KS3 & KS4 • Observing and will classroom assist for KS5 • STEM Course in programming, and Computer Science courses • Behaviour management and rewards • Safeguarding certification both in school and Government, promoting the welfare of children and young people



Cockshut Hill School

• United Kingdom
• Primary and Secondary Education
• 1 - 100 Employee

• Computer Science Teacher

  • Sep 2022 - Dec 2022

  • Teaching KS3 & KS4 in Computer Science • E-Safety teaching • Behaviour management and rewards • Safeguarding certification both in school and Government, promoting welfare of children and young people • After school Cypher club • Establish a purposeful working atmosphere during all learning activities • Assess students' mastery of the material by modelling and appropriately modifying teaching of the lessons • Actively seek new ideas and different strategies to improve students' conceptual understanding through reflective quizzes and extended tasks • Set appropriate and challenging work for all pupils and extra activities Show less



National Plastics, UK

• Wholesale Building Materials
• 1 - 100 Employee

• Customer Service Manager

  • Jan 2020 - Sep 2022

  • National-wide customer service via telephone, email and online chat • Ordering of replacement stock • Communicating with branches in the UK • Report writing and updating of financial report • National-wide customer service via telephone, email and online chat • Ordering of replacement stock • Communicating with branches in the UK • Report writing and updating of financial report



CCL Forensics

• United Kingdom
• Business Supplies & Equipment
• 1 - 100 Employee

• Mobile Forensic Analyst

  • Aug 2019 - Dec 2020

  As a Forensic Analyst, • Developing both Digital Forensics and Cyber securities • Use digital forensic tools and equipment to extract data • Analyse and process data • Report typing to a high standard for private customers, police forces and courts • Complete Imaging certification • XRY certification As a Forensic Analyst, • Developing both Digital Forensics and Cyber securities • Use digital forensic tools and equipment to extract data • Analyse and process data • Report typing to a high standard for private customers, police forces and courts • Complete Imaging certification • XRY certification



The Belfry Hotel & Resort

• Hospitality
• 100 - 200 Employee

• Receptionist

  • Aug 2018 - Jul 2019

  As Pervious As Pervious



Stormking Plastics

• United Kingdom
• Plastics Manufacturing
• 1 - 100 Employee

• IT Security Specialist and Software Developer (Undergraduate 1 year placement)

  • Jul 2017 - Aug 2018

  • IT undergraduate on a work placement I did: • Network security vulnerabilities. • Implement security ideas • IT Infrastructure and networking • Programming code, design, consult with clients, propose, initiate and complete software projects. • Report designing, writing and building professional functional business reports using T-SQL database and SSRS • Penetration testing for the company • Security assessments and targeted attack simulations & recommendations how to solve cyber-security problems • IT INFRASTRUCTURE ANALYST • • Microsoft 365 Hyper-V, Outlook, Teams, One Note • • Monitoring potentially damaging emails and blocking • • VMWare • • Software installation, Opera, Spiceworks • • Veeam Backup, replicator and disaster recovery • • Server user administration • • Install and configure new hardware including Microsoft based Servers, PCs, firewalls, and other peripherals • • Maintain, upgrade, repair and build Servers, PCs, and additional hardware. • • Support existing users with their data and applications on the phone and in person, troubleshooting day-to-day problems, administering networks, setting up mobile devices, advising staff. Show less



Jac'Kee's Nails Proprietor and Manager

• Proprietor and owner

  • Jul 2014 - Aug 2017

  • Book keeping • Advertising and sales • Customer service • Product research and purchasing and staff wages. • Book keeping • Advertising and sales • Customer service • Product research and purchasing and staff wages.

• Receptionist

  • Nov 2016 - Jun 2017

  • Exceptional customer service skills. • Assist in daily operations of all reception duties. • Ability to work under own initiative and under Management. • Meet and greet visitors and advise of the facilities within the Leisure complex and hotel. • Maximise revenue by advising and selling products. • Ensure stock availability at all times • Exceptional customer service skills. • Assist in daily operations of all reception duties. • Ability to work under own initiative and under Management. • Meet and greet visitors and advise of the facilities within the Leisure complex and hotel. • Maximise revenue by advising and selling products. • Ensure stock availability at all times



Coppice Garden Centre

• United Kingdom
• Retail
• 1 - 100 Employee

• Data analyst & shop assistant

  • Oct 2015 - Sep 2016

  • Assist in critical IT problem solving. • Re configuration of IT equipment. • Processing data from its raw format and standardising it into a format that is loadable onto the SQL database. • Carrying out numerous manipulation and standardisation routines and importing vital information. • A sound knowledge of MS Office suite. • Familiarity with database systems and aptitude for both efficiency and accuracy are vital elements • Assist in critical IT problem solving. • Re configuration of IT equipment. • Processing data from its raw format and standardising it into a format that is loadable onto the SQL database. • Carrying out numerous manipulation and standardisation routines and importing vital information. • A sound knowledge of MS Office suite. • Familiarity with database systems and aptitude for both efficiency and accuracy are vital elements



Tamworth Enterprise College

• Primary and Secondary Education
• 1 - 100 Employee

• Behaviour Manager and Teaching Cover Supervisor

  • Sep 2001 - Aug 2015

  • Covered lessons as a cover supervisor • As a career’s advisor, assisting students with their work experience placements and College or University applications. • Main reception I was dealing with day-to-day activities, first aid, staff absences and cover. • As a behaviour manager and changed the paper system to a new and innovative centralised computer solution on SIMs • Formulated training and guidance for staff • Implement a classroom three-stage consequence policy and successfully reduced the behaviour and bullying issues in the school by 75%. Show less



Morrison’s Supermarket

• United Kingdom
• Retail Groceries
• 1 - 100 Employee

• Checkout Supervisor

  • Aug 1998 - Sep 2001

  • Managed cash registers and functionality • Maintain customer satisfaction and checkout flow • Remained calm under pressure • Induction of new staff • Appraisals, discipline procedures • Staff rotas for over 50 members • Observe and order till supplies such as till rolls and bags • Reporting to senior management and personnel • Managed cash registers and functionality • Maintain customer satisfaction and checkout flow • Remained calm under pressure • Induction of new staff • Appraisals, discipline procedures • Staff rotas for over 50 members • Observe and order till supplies such as till rolls and bags • Reporting to senior management and personnel



Bairstow Eves Estate Agents

• Branch Secretary

  • Aug 1995 - May 1997

  • General administration duties • Property valuations and negotiating between clients • Schedule and confirm appointments, meeting and viewing • Liaise with solicitors and other legal representatives • Complete legal documentation and distribute, post and email • Compose, type and distribute correspondence on properties • Take dictation from a machine and transcribe the information • General administration duties • Property valuations and negotiating between clients • Schedule and confirm appointments, meeting and viewing • Liaise with solicitors and other legal representatives • Complete legal documentation and distribute, post and email • Compose, type and distribute correspondence on properties • Take dictation from a machine and transcribe the information



Hussmann Refrigeration

• United States
• 1 - 100 Employee

• Service and Maintenance Contract Administrator

  • May 1991 - Oct 1994

  • Drafting and producing invoices and credit notes • Negotiation of new contracts and preparation of paperwork • Raise invoices • Handling the acquisition and distribution of engineers and their work • Customer liaising • Maintain new software and server procedures • Backup server each week and send copies via UPS to secure location • Drafting and producing invoices and credit notes • Negotiation of new contracts and preparation of paperwork • Raise invoices • Handling the acquisition and distribution of engineers and their work • Customer liaising • Maintain new software and server procedures • Backup server each week and send copies via UPS to secure location