Jacqui Bauer

Senior Key Account Manager APAC at Tunstall Australasia
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Brisbane Area, AU

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Rae Askew

I worked with Jacqui across a portfolio of Enterprise Customers when I was at Telstra and Jacqui was my Telstra Premium Partner Corporate Account Manager. Jacqui is passionate about customer service and always went over and above to provide the best possible outcome for the client. Jacqui's super power is her instant rapport with everyone and anyone which enables her to have success wherever she goes. Jacqui is a great Strategic Account Manager , a lovely human and a safe pair of hands. It was a pleasure working with her and she will impress without fail.

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Experience

    • Australia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Senior Key Account Manager APAC
      • Apr 2021 - Present

      As the Senior leader for APAC in Key Account Management and Sales, this role combines People Management, Change Management, Contract Management, Business Development and Strategic Account Planning. A major achievement in this leadership role has included being instrumental in the successful acquisition of some of our Regions largest contracts. As the Senior leader for APAC in Key Account Management and Sales, this role combines People Management, Change Management, Contract Management, Business Development and Strategic Account Planning. A major achievement in this leadership role has included being instrumental in the successful acquisition of some of our Regions largest contracts.

    • Australia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Key Account Manager
      • Apr 2018 - Dec 2020

      Responsible for the management and sales growth of a portfolio of clients specialising in Retirement Living and technology. Exceptional communication and interpersonal skills were required to ensure impeccable stakeholder management internally and with our clients. High performance was achieved in this role resulting in promotion to Senior Key Account Manager APAC.

    • Learning and Development Advisor
      • Jan 2017 - Apr 2018

      Responsible for the development and implementation of technology training to Key Clients, market leading Customer Care and Service instruction for our APAC internal teams and ensuring successful technology provision to the Aged Care Sector. A high level of relationship building was also required in this role.

    • Senior Customer Care Consultant/Shift Coordinator
      • Jan 2011 - Jan 2017

      This customer care and service role included being knowledgeable of all products and services providing guidance and instructions as required. Instant engagement and connection with people from all levels, demographics, socio-economic, cultural and ethnic backgrounds made rapport building effortless. Added to these skills, rapidly understanding new systems and processes during this period resulted in a promotion in the form of Shift Co-ordinator.

    • Corporate Account Manager
      • Sep 1998 - Mar 2009

      Responsible for the management and sales growth of a large portfolio of clients specialising in Corporate Telecommunications needs on behalf of Telstra. As a Telstra Dealer this role required partnering with Telstra Government and Enterprise Account Managers to provide the best solution for our clients. Key achievement in this role was my contribution to obtaining Telstra Dealer of the year 2005. This role also included high level training of new members of the sales team as our Corporate department grew. Show less

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