Experience

Brand Distribution Iberia
• Spain
• International Trade and Development
• 1 - 100 Employee
• Export Manager

  • Sep 2022 - Present

Electricfor, S.A.
• Computers and Electronics Manufacturing
• Export Area Manager

  • Mar 2017 - Aug 2022


www.ottoiio.com

• E-commerce Sales Manager - Co-founder

  • May 2012 - Dec 2016

  I launched an e-shop run with Prestashop open source solution, specialized in handcrafted and eco-friendly beach towels and participated actively in all aspects of the business: - Managed the definition, creation and purchasing process of new collections, building up a network of reliable providers - Developped actively on/offline sales campaigns, identifyng and evaluating constantly new partnership opportunities - Designed and implemented online marketing strategy, managing CMS/SEO/SEM, social media advertising campaigns - Coordinated the customer service and order management activity to ensure a friendly experience to all customers - Implemented KPI's and procedures, handled sales analysis, stock control and forecasts to set up objectives and priorities. Show less



BaByliss

• France
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• Sales Back Office Executive

  • Jun 2008 - Jan 2012

  Supervised the sales order entry activity for Spanish and Portuguese key accounts in the retail and B2B divisions * Implemented KPIs and generated sales reports and analysis, providing data to identify opportunities for growth * Monitored internal stock movements and helped drive production plans according to forecasts and customer order book * Built up cross functional relationships, providing support to credit control management, trade marketing activities * Formulated and implemented policies and procedures and handled new staff training * Managed complex supply chain projects and ERP implementation for multiple customers concurrently Show less



HJ Heinz

• France
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Sales Back Office France Coordinator

  • Aug 2007 - Jun 2008

  Led and managed a team of 3 customer service representatives, ensuring the smooth and efficient running of the order entry activity for French-speaking markets, carrying out individual objective setting and performance reviews * Liaised with sales, IT, finance and transport to support and identify strategies for growth (supply chain projects, credit control management, sales forecasting, production planning) * Formulated and implemented customer service policies and procedures * Generated reports related to sales and customer service activities Show less



IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Back Office Executive

  • Aug 2006 - Aug 2007

  Processed orders on a daily basis for French key accounts and handled inquiries regarding order status, product availability and pricing in a prompt and courteous manner within basic procedural guidelines * Assisted in the development and documentation of new policies and procedures and handled new staff training * Produced and analyzed daily activity and sales reports Processed orders on a daily basis for French key accounts and handled inquiries regarding order status, product availability and pricing in a prompt and courteous manner within basic procedural guidelines * Assisted in the development and documentation of new policies and procedures and handled new staff training * Produced and analyzed daily activity and sales reports



Oleo Cata Xauen

• Spain

• Marketing manager

  • Feb 2006 - Aug 2006

  Planned and supervised the development and launch of new food and cosmetic products under the brand “Mil y un Aroma” * Developed and presented sustainable projects to the municipality: Collection of used olive oil to make biofuel / Oleo-tourism as a new modality of tourism in the province of Jaén * Coordinated the creation of the new corporate website and the e-commerce activity in tandem with a design agency Planned and supervised the development and launch of new food and cosmetic products under the brand “Mil y un Aroma” * Developed and presented sustainable projects to the municipality: Collection of used olive oil to make biofuel / Oleo-tourism as a new modality of tourism in the province of Jaén * Coordinated the creation of the new corporate website and the e-commerce activity in tandem with a design agency



DesmaniA Design Pvt. Ltd.

• India
• Design Services
• 1 - 100 Employee

• Business analyst

  • Apr 2005 - Jan 2006

  Conducted market research and benchmarking analysis to potentialize the agency competitiveness, leading to the integration of the automotive design studio and Green-design expertise * Supervised design projects for new and existing international customers, liaising with sales, engineering, design and fabrication Conducted market research and benchmarking analysis to potentialize the agency competitiveness, leading to the integration of the automotive design studio and Green-design expertise * Supervised design projects for new and existing international customers, liaising with sales, engineering, design and fabrication