Jacques Loubser

Group Chief Information Officer at PPS
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA

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Peter Edwards

I worked with Jacques at Business Connexion and was impressed by his clarity of thought about technological trends and how that impacted on the need to position BCX in the market place. He was always concise and to the point making it easy to work with him. I highly recommend him as a strategic business thinker.

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Experience

    • South Africa
    • Insurance
    • 700 & Above Employee
    • Group Chief Information Officer
      • Aug 2020 - Present

      Accountable for the overall strategic and operational responsibility for the architecture development, integration, performance, choice of technology solutions for PPS. In addition, monitoring and managing the execution of technology related Risk, Change, Assurance and Strategy. Enterprise leadership for IT transformation and change within PPS Group Accountable for the overall strategic and operational responsibility for the architecture development, integration, performance, choice of technology solutions for PPS. In addition, monitoring and managing the execution of technology related Risk, Change, Assurance and Strategy. Enterprise leadership for IT transformation and change within PPS Group

    • Chief Executive Advisor
      • Apr 2018 - Present

      Provide strategic & technical business plans, feasibility assessments and business goals required to execute the plans. Perform Merger and Acquisition (M&A) due diligence including research and analysis for medium to large M&A's including integration and fulfillment plans. Act as a strategic partner to executives, senior leadership and key stakeholders. Coordinate and undertake a range of strategic and complex, technical and/or highly sensitive activities and drive special business projects aligned to long-term and short-term organisational goals. Perform root cause analysis in non-performing businesses, divisions or departments that are failing in achieving their strategic and operational goals. Show less

    • Information Technology & Services
    • 700 & Above Employee
    • Chief Digital Officer (CDO)
      • Feb 2019 - Jul 2020

      South African State Information Technology Agency (SITA) SITA is the South African government’s Information Technology division. Staff compliment of 3 000+ Key Responsibilities Optimising the South African Information Technology Systems and ensuring that, given the current and emerging digital realities and threats, business strategies are optimal: • Develop digital platform strategy and framework • Drive digitalisation: Infrastructure solutions, cloud services, IoT and cyber security • Build government terms of reference for big data and data policy framework • Deploy government cloud platform • Identify organisational leadership and skills for management change and development • Development of government application programming interface (API) standards Serves as the executive sponsor for the development and administration of the SITA digital project portfolio; and its process innovation. Map SITA’s digital capabilities to strategic priorities; ensuring that SITA’s new digital capabilities - will add value and meaning to the strategic direction of government; customers and internal business. Leading business transformation and managing significant organisational change - as SITA defines a new customer experience. Show less

    • South Africa
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Chief Solutions Officer
      • 2017 - Mar 2018

      Define and update strategy: market participation choices (customers, verticals, geographies, technologies); articulation of what is required to win (competitive differentiation, capabilities, and resources)Develop and manage solutions strategy, including developing in-house consulting capabilities focusing on specific solution areas and deep vertical expertise leading to sales of core infrastructure and applications solutionsProductise leading concepts and innovations to create scaleable, repeatable solutions that can be leveraged within and across industries Provide impartial total cost of ownership (TCO; IT Economics) advisory services to customers, ensuring customers are making the right trade-offs in terms of functionality and value Determine and validate investments needed in key technologies, based on understanding of market trends, and manage ecosystem of product and service partnerships required to deliver solutions to customersMaintain a public presence and be seen to be driving the digital agenda for South Africa Identify emerging technologies and trends and the timing and magnitude of how they will affect the organisation and customers Determine investments needed in key technologies and manage ecosystem of partnerships Examines relationships between selling prices, sales, production volumes, costs, expenses and profits and translates a set of hypotheses about the behaviour of markets or agents into numerical predictions• Identify key investments and partnerships, incl. prototyping solutions with strategic vendors• Accountable and responsible for enterprise wide data and information strategy, information, governance, quality and life cycle• Enable improved customer experience, operations and decision making through data processing and analysis• Responsible for own internal ICT adoption and usage as well as responsible for the CIO Show less

    • Chief Information Officer
      • 2009 - 2018

      • Overall strategic and operational responsibility for the development, integration, performance and choice of technology solutions for the whole group• Monitor and manage the execution of IT related Risk, Change, Assurance, Strategy and the overall translation and implementation of the companies' strategic business plan and its evolution and adherence to regulatory and compliance pre-requisites (King III etc.)• Responsibility for the overall achievement of performance objectives relevant to the technology division - and the overall business, as appropriate, in terms of employee satisfaction, customer experience, cost management, risk, compliance and governance requirements• Deliver improved governance risk management, controls and compliance, as appropriate and in accordance with group audit requirements• Participate in due diligence activities in respect of prospective and approved acquisitions, 3rd party company and technology evaluations, including but not limited to technical due diligence requirements• Ensure appropriateness and accuracy in the formulation of all legal contracts relevant to the adoption, purchase, rental and acquisition of technology systems, vendor agreements and technical skills / resources (permanent and contracted staff and consulting entities)• Evaluate, approve and ensure the effective implementation of business cases and initiatives and high impact change control requirements• Led strategic vision/direction for the choice, development, integration and performance of technology solutions• Successfully implemented risk, change and quality assurance initiatives in line with strategic plans and regulations• Industry proven capability in setting and driving strategy, achieving operational and financial objectives• Extensive technical and managerial expertise proven capabilities to grow and enhance businesses• ICT cost and quality optimization addressing issues of inefficiencies, accountability and duplication Show less

    • Group Executive : Converged Infrastructre Solutions
      • 2013 - 2017

      Maintained responsibilities held under:• Chief Information Officer (CIO)• General Manager: Workspace (End-user Computing)• General Manager: Cloud Infrastructure ServicesIn addition, as Group Executive: Converged Infrastructure Solutions responsible for:• Successful development of cloud for mid-market and enterprise strategy for public/private consumption• Head strategic and operational responsibility for service development, integration & performance group-wide• Lead the development of disruptive cloud brokerage, managed services, specialised retail support & security solutions • Optimise operational models and devise/executed strategy in line with market trends and vendor capabilities• Responsible for the overall strategic and operational responsibility for the development, integration and performance of the services and technology solutions of the entire group• Driving and developing the BCX cloud strategy for private and public consumption in mid-market and enterprise• Responsible for Cloud Service Provider program and Cloud Brokerage solutions including solutions that incorporated the data platform / hosting, managed services (enterprise and medium Segment), retail infrastructure solutions, communications & security platformsResponsibilities include:• Strategy definition• Data centres and related services• Group managed services• Service desk / call centre• Microsoft lifecycle management• End-user computing • Communications & security• PoS (point-of-sale) solutions for specialised retail solutions• Interg8 (mid-market) division• Pre-sales & technical architecture Show less

    • General Manager : Cloud Infrastructre
      • 2011 - 2017

      Maintained responsibilities held under:• Chief Information Officer (CIO)• General Manager: Workspace (End-user Computing)In addition, as General Manager: Cloud Infrastructure Services was responsible for:• Overall strategic and operational responsibility for the operations, performance and growth of all the Cloud & Infrastructure based business• Manage financial and performance output of Cloud & Infrastructure business including executive client engagements• Ensure continuous optimisation of existing operational models. Investigating and monetising new solutions and driving business value realisation• Define new strategies aligned with vendor capabilities and current and future market trendsSummary of operations managed:• Managing Cloud infrastructure business• Data Centre Services Tier IV certified • PB's Storage• 7700 MIPS• 9500 + Microsoft servers• 158,000 Users• Linux, UNIX, AIX Managed Services:• Computing as a Service Platform (CaaS)• SMME Cloud platform for Software as a Service (SaaS) • Microsoft consulting services• Infrastructure as a Service platform using OpenStack• Microsoft Lifecycle Management: • Large Microsoft partner in Africa (13 Gold Competencies); • Large Account Reseller, Software Provider License Agreement, Enterprise software advisor, CSP (Cloud Service Provider)• Security Product / Services sales• Business development services• Business innovation and strategic incubation - including international expansionOther services:• Hosted services for various platforms and applications• Technical support services• Storage resource management services• Backup and media management• Database management services• Disaster recovery services• Facilities management and consulting• 3rd Party management (Cabling, Printing, offsite storage, HP, IBM, EMC etc.)• Data centre capacity management• Cloud Services (IaaS)• Storage as a Service (Staas)• Data Protection as a Service (DpaaS)• Messaging as a Service (Maas) Show less

    • General Manager : Workspace (End-User Computing)
      • 2010 - 2017

      Maintained responsibilities held under:• Chief Information Officer (CIO);In addition, as General Manager: Workspace was responsible for:• Managing Workspace (End-User Computing) business with over 800 staff membersSpecific focal areas around: • Microsoft Based Services business • Operations • Consulting• Microsoft product / licensing sales• End-user computing (desktop support for 156,000 users)• Global Service Management desk (call centre, 1st call resolution centre)• Internal ICT (Included Chief Information Officer (CIO) responsibility)• High-Level • Member of the Services Executive Management Team reporting to the Group Services Executive / Deputy CEO • Assumes overall strategic and operational responsibility for the operations, performance and growth of the Workspace (end-user computing) based business • Manage financial and performance output of Workspace business including executive client engagements • Ensure continuous optimisation of existing operational models. Investigating and monetising new solutions and driving business value realisation • Define new strategies aligned with vendor capabilities and current and future market trends Show less

    • Chief of Infrastructre Solutions
      • 2015 - 2016

      Maintained responsibilities held under:• Chief Information Officer (CIO)• General Manager: Workspace (End-user Computing)• General Manager: Cloud Infrastructure Services• Group Executive: Converged Infrastructure SolutionsIn addition, as Chief Infrastructure Solutions was responsible for:• Successful integration after a M&A of the largest ICT organization and the largest telco organization in Africa into a single functioning unit• Overall strategic, operations and profitability of the infrastructure capability for BCX and for the development, integration and performance of the services and technology solutions• Leads the infrastructure strategy and infrastructure services competency divisions that focuses on the infrastructure value chain of the group• Responsibilities span from the connectivity of the customers through- to- and beyond the router, including the services consumed by customers whether it is managed services, hosted or cloud based• Lead large delivery units and staff members (over 2,500) dispersed across the country• Responsible for driving Cloud Brokerage solutions allowing customers to benefit from cloud hyperscale providers whilst still having access to managed services and Cloud Integration services• Provided specialized business development and sales support to the BCX engagement teams (Sales) across Public- and Corporate-Enterprises including Mid-Market solutions• Exceeding annual budget of over $1.4bn Show less

    • Business Manager : Group CEO
      • 2008 - 2009

      • Group Strategy creation & implementation• Lead organisational restructuring and internal cost reduction and optimisation• Implementation and optimisation of corporate governance• Optimise business return and utilisation of investment• Implementation of group wide KPI and Scorecard best practices• Translating Strategy into operations through balanced scorecard• Sales mentor & development• Corporate budgeting & forecasting• Liaises with business areas to help drive successful business outcomes• Addresses issues of inefficiencies, accountability and duplication• Evaluate projects and measure the benefits achieved from project completion Show less

    • Managing Executive : Microsoft Competency
      • 2003 - 2008

      Focusing on the sale of Microsoft Licensing and Microsoft based products and solutions Responsibilities: • Strategy planning, development and execution of business plans• Building of a scoping and costing methodology for services-based solutions• Implementation of processes and standards• Responsible for growth and revenue of the largest Microsoft products and services business in AfricaMajor focus: • Infrastructure solutions, • Enterprise systems and operations management• Business process integration• Information worker solutions• Licensing solutions, Software asset management solutions• Security solutions• Archiving solutions• Business Intelligence and Reporting solutions.• GIS - Global Information solutions. Show less

    • Chief Technology Officer
      • 2002 - 2003

      Total direction of organisational technology strategy and selectionInvolved in due diligence and M&A activities

    • Program Director : Infrastructre
      • 2001 - 2002

      Combined managed services practice with consulting practice

    • Practice Manager : Consulting
      • Jan 1999 - Dec 2000

      Started National Consulting Practice and expanded to the largest Microsoft Consulting practice in Africa

    • Principal Solutions Architect
      • Oct 1998 - Jan 1999

      Business Connection / Business Connexion / BCXAppointed a Principal Solution Architect and then was promoted to National Consulting Practice Manager

    • United States
    • Computer Hardware Manufacturing
    • 1 - 100 Employee
    • Software Engineer
      • Jan 1998 - Sep 1998

      Excelled in technical roles for leading organisations; achieving rapid progression Excelled in technical roles for leading organisations; achieving rapid progression

    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Network Engineer
      • 1994 - 1997

      SABC: Student then progressed to Network Engineer SABC: Student then progressed to Network Engineer

Education

  • University of Johannesburg
    Bachelor's degree, Electrical, Electronics and Communications Engineering
    1995 - 1997
  • San Francisco State University
    CIO Executive Development Program, ICT
    2011 -
  • University of Johannesburg
    National Diploma, Electrical, Electronics and Communications Engineering
    1992 - 1994

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