Jacques Hebert
Global List Data Manager at Great Place To Work US- Claim this Profile
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Bio
Credentials
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Power BI: Dashboards for Beginners
LinkedInSep, 2023- Nov, 2024
Experience
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Great Place To Work US
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United States
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Business Consulting and Services
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200 - 300 Employee
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Global List Data Manager
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Mar 2023 - Present
• Global Recognition Team • Manger of Global List • List Production Support • Licensee Support • Running R-Scripts Support • National List Review Processing • Global Benchmark Work • Global Recognition Team • Manger of Global List • List Production Support • Licensee Support • Running R-Scripts Support • National List Review Processing • Global Benchmark Work
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IPS Rebates
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United States
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Food and Beverage Services
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1 - 100 Employee
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Sr. Operations Analyst
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Jan 2021 - Feb 2023
• Monitor, update and generate reports with customer data on daily basis using Excel, Tableau, Tableau Prep Builder, Salesforce, Pardot, and SQL• Create and maintain over 30 Tableau reports and dashboards as one of our companies Tableau Administratorso Tableau reports and dashboards help to visualize and measure trends in financial data, daily operations, KPIs, Marketing, and Mapping projectso Manage 12 data sources and conduct weekly and monthly refreshes of data • Build and manage Salesforce reports and dashboards and assign tasks to sales team• Utilize Salesforce to manage customer accounts and update as needed o Insert, update, and delete Salesforce account information using SQL and SOQL with Workbench• Conduct weekly and monthly communications with internal and external customers and stakeholders on customer data to identify corrective action and tracking of outcomeso Collaborations with Distributors (Sysco, US Foods, Gordon Food Services, etc.)o Coordinate with Avendra analytical teams related to customer, manufacturer and distributor data and report building• Monitor customer marketing emails and analyze marketing data within Pardot• Prepare monthly presentations in PowerPoints capturing key data from dashboards for Directors Show less
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Operations Analyst
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Jul 2019 - Jan 2021
• Monitoring of customer data and ensuring high-quality internal process standards by reviewing, analyzing and updating customer data using internal business processes such as Tableau, Salesforce, and Excel. • Create and modify reports to ensure current and accurate data and running ad-hoc reports as needed (Tableau, Microsoft Power BI, Excel, Access, Cognos ODV)o Build and maintain reports for manufacturer, distribution, and internal analysis• Utilize Pardot to communicate with new customers by sending out email campaigns for initial milestoneso Manage new customers, track changes, and update managers for monthly reporting• Utilize DocuSign to facilitate the completion letters of participation Show less
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Snap! Mobile
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United States
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Software Development
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200 - 300 Employee
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Internal Operations Intern
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Jun 2018 - Sep 2018
• Managing client accounts in Salesforce/Salesloft and following up with new clients • Worked with the Marketing Development and Strategy Representative (MDR) Team • Organized and created potential contact lists for MDR's with over 500+ daily contacts in Excel • Organized clients by regions, states, and sports through Salesforce • Develop proficient skills in Excel and Salesforce • Managing client accounts in Salesforce/Salesloft and following up with new clients • Worked with the Marketing Development and Strategy Representative (MDR) Team • Organized and created potential contact lists for MDR's with over 500+ daily contacts in Excel • Organized clients by regions, states, and sports through Salesforce • Develop proficient skills in Excel and Salesforce
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Snap! Mobile
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United States
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Software Development
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200 - 300 Employee
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Customer Service Intern
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Jul 2017 - Dec 2017
Game Plan Calls Specialist • Engaged with new customers over the phone and helped them to set up their accounts • Conducted research on competitors during summer 2017, which provided an opportunity for the company to enhance its business development strategy • Collaborated with different departments within the company to improve the experience for the customers Game Plan Calls Specialist • Engaged with new customers over the phone and helped them to set up their accounts • Conducted research on competitors during summer 2017, which provided an opportunity for the company to enhance its business development strategy • Collaborated with different departments within the company to improve the experience for the customers
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Postmates by Uber
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United States
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Technology, Information and Internet
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700 & Above Employee
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Postmates Courier
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Apr 2015 - May 2016
• Biking three days a week effectively and efficiently delivering meals and working with customers through the iPhone App interface • Working with more than 30 different restaurants around the Capitol Hill and downtown Seattle area • Maintaining a customer service rating of 5/5 • Using time management to make each delivery on time • Biking three days a week effectively and efficiently delivering meals and working with customers through the iPhone App interface • Working with more than 30 different restaurants around the Capitol Hill and downtown Seattle area • Maintaining a customer service rating of 5/5 • Using time management to make each delivery on time
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Education
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2014 - 2019
Seattle University
Bachelor's degrees, Business Finance, Business Management, Entrepreneurship -
2010 - 2014
Punahou School
Community
