Experience

The Dragontree

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Licensed Massage Therapist

  • Aug 2019 - Present



Luna Massage And Wellness

• United States
• Individual and Family Services
• 1 - 100 Employee

• Licensed Massage Therapist

  • Aug 2019 - Jul 2020



Healthy Living Chiropractic

• Clackamas, Oregon

• Medical Receptionist

  • Jun 2018 - Jul 2019

  Position Responsibilities: Customer relations specialist, working in a fast paced environment with a large influx of patients and calls throughout the day. Collecting co-pays and account payments, scheduling multiple practitioners, verifying insurance benefits, data entry and reporting. End of day daily reports and transaction settlement, cash handling, computer software data entry Position Responsibilities: Customer relations specialist, working in a fast paced environment with a large influx of patients and calls throughout the day. Collecting co-pays and account payments, scheduling multiple practitioners, verifying insurance benefits, data entry and reporting. End of day daily reports and transaction settlement, cash handling, computer software data entry



Kids Overcoming, LLC

• Behavioral Therapist

  • Jan 2018 - Dec 2018

  Position Responsibilities Work with children on the Autism spectrum, follow ABA therapeutic applications while maintaining data accuracy. Working closely with a wide variety of clients, in homes,schools and our office. Develop teaching strategies and materials. Maintaining professional boundaries and safety in all aspectes of the therapeutic session. Position Responsibilities Work with children on the Autism spectrum, follow ABA therapeutic applications while maintaining data accuracy. Working closely with a wide variety of clients, in homes,schools and our office. Develop teaching strategies and materials. Maintaining professional boundaries and safety in all aspectes of the therapeutic session.



Zenana spa and wellness center

• Spa manager/Director/ Purchasing Manager/Social Media Director

  • Apr 2015 - Apr 2017

  Operations Management/ Spa Management- Business Operations- hands on management of all small business directives. Recruiting and Hiring, Administrative Organization, Training and Development of Team Members, HR, Payroll, Scheduling, Public Relations, Team Meetings and Reviews, Track Sale Reports and Employee Performance. Develop and promote seasonal specials and promotions in all departments. Analyze Revenue to maintain business growth, identifying areas of potential and concern.Solutions -Research Current Industry Trends as well as Local Markets and Competitors to Develop Business Plans and Goals. Brainstorm with business owners to create, plan and budget to increase revenue/client retention/company image projection and protection. Developed new spa menu to increase median ticket price without disrupting purchasing budget. Observed measurable increases in revenue as result.Purchasing Management-Retail and Service Supply Purchasing, Analyzing of sales reports to continually adjust purchasing goals for optimal return, Inventory management, Purchasing for all departments both service supplies and retail items. Boutique merchandising and POS display rotation for optimal sales. Educate team members on new and existing products. Develop and maintain excellent vendor relations.Social Media Director-Create compelling social media posts to increase business exposure and customer engagement across multiple platforms. Identify and develop new platforms. Develop, Track and Maintain Facebook, Instagram and Twitter Ads to increase exposure and revenue.Newsletter Compilation -Using Constant Contact to create and send weekly, monthly and seasonal customer newsletters. Researching and identifying solutions to increase open and click rates.

• Front Desk Receptionist/Purchasing Manager

  • Feb 2013 - Apr 2017

  Consistently delivered outstanding customer service to each client, engaging in long term client relationships. Process appointments scheduling through Mind Body Online system. Data entry detailed and sensitive medical client intake files and information. As well as ensuring the best presentation of the spa at all times.Retail and Service Supply Purchasing- Analyzing of sales reports to continually adjust purchasing goals for optimal return, Inventory management, Purchasing for all departments both service supplies and retail items. Boutique merchandising and POS display rotation for optimal sales. Educate team members on new and existing products. Develop and maintain excellent vendor relations.Create PO's , Print, label and rotate retail products. Maintain updated inventory and item information within MBO software.



Ideal Market/Whole Foods Market

• Boulder, Colorado

• Front End Team Trainer/ Customer Service

  • Feb 2011 - Aug 2012

  Whole Foods Market- Whole Foods Market University Graduate- a comprehensive online study program designed to educate the team member at a very extensive level on all culture and business positions. Understanding the how and why's of Whole Foods Market company identity and environmental stewardship was critical in understanding what makes them such an amazing company to work with. As the Front End Team Trainer I was responsible for all new team member orientation and training in our department. Generally leading small groups in hands on training for cash handling and cashiering expectations, company culture and image identity, excellent customer service expectations as well as product knowledge. Acknowledging and accommodating a variety of learning styles I would create engaging strategies to ensure material comprehension and mastery. I received the most 100% secret shops of all time at our location Held the fastest IPM and accuracy record for a year



Dr.John Douillard's Life Spa

• Boulder Colorado

• Panchakarma Massage Therapist/ Panchakarma Supplies Manager

  • Dec 2008 - May 2011

  Lead individuals from near and far through the powerful transformational process of Panchakarma. Garshana,Abhyanga,Udvartana, Vishesh, Swedana,Shirodara,nasya And Netra Basti. Create herbal preparations as prescribed by Dr.Douillard Ordering, inventory, organizing and assembly of all Panchakarma related supplies. Including bulk herb inventory maintenance and control. Assisted with labeling ,packaging and rotation of retail products. Lead individuals from near and far through the powerful transformational process of Panchakarma. Garshana,Abhyanga,Udvartana, Vishesh, Swedana,Shirodara,nasya And Netra Basti. Create herbal preparations as prescribed by Dr.Douillard Ordering, inventory, organizing and assembly of all Panchakarma related supplies. Including bulk herb inventory maintenance and control. Assisted with labeling ,packaging and rotation of retail products.



Zenana Spa and Wellness Center

• Lead Massage Therapist

  • Jul 2007 - Nov 2008

  As department lead I had the responsibility of assessing and training Massage Therapists for competency and consistency in our goal to build and maintain stellar Pre/Post Natal massage therapy protocols, Therapeutic Massage and other spa body treatments at this premier day spa in Portland OR. As department lead I had the responsibility of assessing and training Massage Therapists for competency and consistency in our goal to build and maintain stellar Pre/Post Natal massage therapy protocols, Therapeutic Massage and other spa body treatments at this premier day spa in Portland OR.