Experience

CUBE Voice & Data

• Australia
• Telecommunications
• 1 - 100 Employee

• Client Service Officer

  • Jun 2019 - Present

  - First point of contact for all client communications including * Faults, Billing and General Enquiries - Completing application forms and contracts - Submitting sales orders - Working with spreadsheets and databases - Preparation of proposals/presentations - Monitor and manage several email accounts and internet services - Debt Collection, including: * Keeping track of assigned accounts to identify outstanding debts * Planning course of action to recover outstanding payments * Locating and contacting debtors to inquire of their payment status



Ball & Doggett

• Australia
• Paper and Forest Product Manufacturing
• 100 - 200 Employee

• Indent and Commercial Coordinator

  • May 2004 - Aug 2018

  previously K.W Doggett Fine Paper previously K.W Doggett Fine Paper



Chic N Game

• Customer Service Officer

  • Nov 2001 - Feb 2004

  • Answered an average of 50 calls per day addressing cust enq, order placement, communication with vendors, solving problems and providing new product information • Wide variety of administrative tasks • Cooperated with the account department • Answered an average of 50 calls per day addressing cust enq, order placement, communication with vendors, solving problems and providing new product information • Wide variety of administrative tasks • Cooperated with the account department