Jackie Zhou

Regional Sales, Northeast at Data Theorem, Inc.
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Contact Information
Location
United States, US
Languages
  • English Native or bilingual proficiency
  • Mandarin Chinese Limited working proficiency

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I worked under Jackie's supervision at Zendesk for almost a year. Jackie is a very curious, intelligent, and optimistic individual. These traits make her the perfect person to go to when you need help solving complex business problems. She is able to create an egalitarian work environment where creativity and innovation are encouraged. Along with being exceptionally gifted in her craft, she also has very strong communication and organizational skills. As a manager, Jackie is incredibly supportive and invested in your growth and success. I have always felt very welcome and motivated in her presence and HIGHLY recommend her!

Kenneth Fajardo

Jackie is one of the most engaging and enthusiastic people I have ever met. She is intelligent, curious, and driven - going above and beyond for the topics she is assigned to. During out time working together she single-handedly revived a passion within our organization for one of our neglected products and helped drive meaningful change through enablement, engaging content, and direct customer interactions. Jackie is an asset to any team and organization lucky enough to have her.

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Experience

    • United States
    • Computer and Network Security
    • 1 - 100 Employee
    • Regional Sales, Northeast
      • Nov 2022 - Present

      2.8+ billion users, 5 of the 7 largest banks, 100 of the Fortune 500 companies trust Data Theorem. Organizations of all sizes leverage Data Theorem to accelerate their vulnerability management process. Good security finds problems fast, but great security makes problems disappear. Data Theorem strives to make great products that automate the most challenging areas of modern application security. Let's talk: jz@datatheorem.io https://www.datatheorem.com/customers/ 2.8+ billion users, 5 of the 7 largest banks, 100 of the Fortune 500 companies trust Data Theorem. Organizations of all sizes leverage Data Theorem to accelerate their vulnerability management process. Good security finds problems fast, but great security makes problems disappear. Data Theorem strives to make great products that automate the most challenging areas of modern application security. Let's talk: jz@datatheorem.io https://www.datatheorem.com/customers/

    • Software Development
    • 700 & Above Employee
    • Director, Global Strategic GTM Programs
      • Mar 2022 - Nov 2022

      Joined to build a brand new, forward-thinking team at Zendesk focused on GTM and sales strategy. Made up of 5 strategy associates, our team was responsible in proactively identifying key areas of business improvement and provide both tactical and strategic recommendations for Zendesk to implement for long-term success. Stakeholders have commented how our work has been some of the most thorough, thoughtful, and data-rich deliverables they have received. Joined to build a brand new, forward-thinking team at Zendesk focused on GTM and sales strategy. Made up of 5 strategy associates, our team was responsible in proactively identifying key areas of business improvement and provide both tactical and strategic recommendations for Zendesk to implement for long-term success. Stakeholders have commented how our work has been some of the most thorough, thoughtful, and data-rich deliverables they have received.

    • United States
    • Software Development
    • 500 - 600 Employee
    • Global Director, Customer Experience GTM
      • May 2021 - Mar 2022

      Led competitive intelligence efforts for Sales & Service and developed and supported Go-to-Market strategy and execution to increase revenue and market share for the CRM line of business.

    • Senior Account Executive
      • Feb 2020 - May 2021

      Achievements:Q2 2020 Top 100 General Business Sales Professional, Top 20 in North America; 123% Quota Achievement 2020

    • Senior Solutions Engineer
      • Apr 2016 - Feb 2020

      - Promoted to Senior within 2 years and selected to join the first Mid-Market Presales Team (5) to build our market presence- Assisted in closing $500M+ total revenue the last 2 years- Collaborated with and educated customers on industry trends to recommend best courses of action regarding their Customer Engagement strategy and Sales & Service processes- Challenged customers to go beyond current and traditional industry assumptions to better engage their customers for increased revenue, organizational growth and cost savings- Evaluated organizational technology investments and provided guidance on cost reduction and areas for accelerated revenue growth Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Associate Project Manager
      • Jun 2015 - Apr 2016

      Large Enterprise RetailUnder Armour- Translated executive vision into consumable and visually appealing stories by collaborating with the company's leadership team to produce executive presentations (i.e. Investor Day, Board Meetings, Executive Communications, etc.)- Researched, designed, created and administrated customer facing, project wide collaboration tool, SAP Jam, increasing user adoption and traffic at the start of the program for more than 200 project team members- Designed and created customer Executive Project Dashboard for a multi-million dollar implementation by collaborating with and understanding the requirements of the Project Management Office leadership- Streamlined the company's 3rd Party Onboarding process by working with the customer to identify bottlenecks and potential risks, presenting a cost analysis supporting a more automated process and providing insight into its process design through my deep knowledge and experience in managing the Onboarding of ~100 SAP Consultants onto the project- Assisted and supported SAP North America’s largest service deal by maintaining key Fashion Management Solution project documents and schedules Show less

    • Academy Account Executive
      • Aug 2014 - Jun 2015

      - Generated a pipeline of US $2M within 2.5 months - Worked closely with internal and external stakeholders to deliver timely responses, deliverables and demonstrations to customers- Confirmed attendance to our annual corporate event from a net new A&D customer within 1 month after account assignment- Created, developed and delivered in-depth account plans and account research resulting in smoother and more efficient opportunity executionI started out with the SAP Sales Academy, a 10 month long program that gave me the opportunity to practice, learn and execute the art and science of sales in both a classroom and real-world setting. Chosen out of 20,000 applicants to be a part of a 100 person class, I was able to quickly develop pipeline and secure customer meetings. After the program, I realized I wanted to learn more to bring more value to my enterprise customers - with the knowledge I would be coming back to sales. The desire to bring value is what lead me to my next adventure into Project Management. Show less

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Training Manager & Fundraiser | Cal Calling Center
      • Dec 2011 - Oct 2013

      - Facilitated and organized nightly shifts, trainings, and special events to reach fiscal goals and cultivate culture - Raised over $55,000 from 140+ donors by promoting funds such as the Haas Annual Fund and various scholarship funds during my time as a caller - Assessed and trained new employees and fostered growth in skills through on-going mentoring and coaching - Created an excel program that decreased shift start-up time by 25% after noticing the team struggle with beginning our increasingly large shifts on time - Maintained comprehensive database of 100+ caller statistics, performance and abilities and worked with a team of 7 student managers to brainstorm and execute ideas to improve nightly results Show less

    • Advertising Services
    • Assistant Marketing Manager
      • May 2013 - Aug 2013

      - Developed a marketing strategy for this 7 people large start up to attract and expand its end-user population where I reached out to Bay area hospitals - Analyzed data gathered from a variety of sources and determined best ways to enter the health technology industry - Collaborated with the 2 founders and the head of marketing on product brand development - Created a consumer profile that contributed to the company’s marketing and branding efforts - Developed a marketing strategy for this 7 people large start up to attract and expand its end-user population where I reached out to Bay area hospitals - Analyzed data gathered from a variety of sources and determined best ways to enter the health technology industry - Collaborated with the 2 founders and the head of marketing on product brand development - Created a consumer profile that contributed to the company’s marketing and branding efforts

    • Research Assistant
      • Feb 2012 - Dec 2012

      - Facilitated experiments to collect data - Compiled data into a simplified database by coding qualitative and quantitative data into Excel - Completed literature reviews for upcoming experiments to later present to the team - Facilitated experiments to collect data - Compiled data into a simplified database by coding qualitative and quantitative data into Excel - Completed literature reviews for upcoming experiments to later present to the team

    • Software Development
    • 1 - 100 Employee
    • Ambassador
      • May 2012 - Aug 2012

      - Managed multiple social media channels (Twitter, Facebook, Reddit, PinInterest) to market the brand - Drove-up online Uniiverse listings through street marketing, online presence, word of mouth, and fliers - Cooperated with a team of 7 to coordinate new marketing tactics and promotion events - Reached out to the community and local businesses about the start-up company using door-to-door techniques - Managed multiple social media channels (Twitter, Facebook, Reddit, PinInterest) to market the brand - Drove-up online Uniiverse listings through street marketing, online presence, word of mouth, and fliers - Cooperated with a team of 7 to coordinate new marketing tactics and promotion events - Reached out to the community and local businesses about the start-up company using door-to-door techniques

    • Investment Management
    • 1 - 100 Employee
    • Business Development Intern
      • May 2012 - Aug 2012

      - Provided market trend research and analysis through economic data harvest and sector performance review to the CEO - Project manager for new client initiative by organizing call-logs and gathering prospect information - Discovered new clients and business opportunities by using online databases and cold calling - Provided market trend research and analysis through economic data harvest and sector performance review to the CEO - Project manager for new client initiative by organizing call-logs and gathering prospect information - Discovered new clients and business opportunities by using online databases and cold calling

    • Illustrator & Market Researcher
      • Sep 2011 - Aug 2012

      - Collaborated with the author to create illustrations led by his vision - Designed and delivered illustrations on a timely schedule - Edited illustrations after receiving feedback from the author - Collected market research on how to publish the children’s book through online research, interviews, and cold contacts - Collaborated with the author to create illustrations led by his vision - Designed and delivered illustrations on a timely schedule - Edited illustrations after receiving feedback from the author - Collected market research on how to publish the children’s book through online research, interviews, and cold contacts

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Sales Associate
      • Sep 2011 - Dec 2011

      - Assessed customer needs and provided knowledge on the merchandise by answering any questions - Promoted and marketed the EthiCAL Apparel’s first t-shirt design contest - Maintained contact with all clients to ensure high levels of client satisfaction - Assessed customer needs and provided knowledge on the merchandise by answering any questions - Promoted and marketed the EthiCAL Apparel’s first t-shirt design contest - Maintained contact with all clients to ensure high levels of client satisfaction

    • United States
    • Restaurants
    • 700 & Above Employee
    • Food Dish Runner
      • Jun 2011 - Aug 2011

      - Maintained a smoothly running restaurant by working as a team with servers, chefs, and supervisors - Managed the back room, fountain, and fry station to produce food in a timely manner - Kept all things in order for the chefs and servers so that guests enjoy the fun atmosphere of the restaurant - Maintained a smoothly running restaurant by working as a team with servers, chefs, and supervisors - Managed the back room, fountain, and fry station to produce food in a timely manner - Kept all things in order for the chefs and servers so that guests enjoy the fun atmosphere of the restaurant

    • Travel Arrangements
    • 1 - 100 Employee
    • Student Outreach Director
      • Jan 2011 - Mar 2011

      - Raised awareness for Encountour’s international volunteer trips through promotion and conducting info sessions - Provided compelling, accurate trip information - Developed relationships with students and organizations on campus - Set up volunteer accounts and helped them find the best flights - Raised awareness for Encountour’s international volunteer trips through promotion and conducting info sessions - Provided compelling, accurate trip information - Developed relationships with students and organizations on campus - Set up volunteer accounts and helped them find the best flights

Education

  • Boston College Carroll School of Management
    Master's of Science, Finance
    2020 - 2022
  • University of California, Berkeley - Walter A. Haas School of Business
    Bachelor of Science (B.S.), Business Administration
  • University of California, Berkeley
    Bachelor of Science (B.S.), Business Administration

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