Jacqueline Benedetti
Director, Team Member Recruitment and Retention at Tim Hortons- Claim this Profile
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Katherine Galley
I had the pleasure of working with Jacqueline on a number of campaigns and programs during my time at Tim Hortons. Jacqueline is the consummate professional, bringing excellent communication skills, creative thinking, and diplomatic sensibilities to any team she works with. I am particularly impressed by Jacqueline's ability to juggle competing priorities and maintain a sense of clarity even in complex or stressful situations. She inspires others to do great work, and it is an invaluable asset to her department and company.
Karen D.
Jacqueline has proven to be a strategic HR and Talent Acquisition Professional. Her vast knowledge within HR and Operations has proven to be valuable and is consistently reconigized by senior leadership, her peers and hiring managers. She has the ability to build strong relationships and nutures them through her consistent positive attitude and exceptional customer service orientation. Jacqueline has quickly mastered and maximized the capabilities of her LinkedIn Recruiter Account. As a result, she was recently recognized by LinkedIn Canada - ranking #1 for her success with her candidate inmail response rate. Congratulations Jacqueline! Thank you for your phenomenal recruitment efforts and for sourcing top talent for our organization!
Katherine Galley
I had the pleasure of working with Jacqueline on a number of campaigns and programs during my time at Tim Hortons. Jacqueline is the consummate professional, bringing excellent communication skills, creative thinking, and diplomatic sensibilities to any team she works with. I am particularly impressed by Jacqueline's ability to juggle competing priorities and maintain a sense of clarity even in complex or stressful situations. She inspires others to do great work, and it is an invaluable asset to her department and company.
Karen D.
Jacqueline has proven to be a strategic HR and Talent Acquisition Professional. Her vast knowledge within HR and Operations has proven to be valuable and is consistently reconigized by senior leadership, her peers and hiring managers. She has the ability to build strong relationships and nutures them through her consistent positive attitude and exceptional customer service orientation. Jacqueline has quickly mastered and maximized the capabilities of her LinkedIn Recruiter Account. As a result, she was recently recognized by LinkedIn Canada - ranking #1 for her success with her candidate inmail response rate. Congratulations Jacqueline! Thank you for your phenomenal recruitment efforts and for sourcing top talent for our organization!
Katherine Galley
I had the pleasure of working with Jacqueline on a number of campaigns and programs during my time at Tim Hortons. Jacqueline is the consummate professional, bringing excellent communication skills, creative thinking, and diplomatic sensibilities to any team she works with. I am particularly impressed by Jacqueline's ability to juggle competing priorities and maintain a sense of clarity even in complex or stressful situations. She inspires others to do great work, and it is an invaluable asset to her department and company.
Karen D.
Jacqueline has proven to be a strategic HR and Talent Acquisition Professional. Her vast knowledge within HR and Operations has proven to be valuable and is consistently reconigized by senior leadership, her peers and hiring managers. She has the ability to build strong relationships and nutures them through her consistent positive attitude and exceptional customer service orientation. Jacqueline has quickly mastered and maximized the capabilities of her LinkedIn Recruiter Account. As a result, she was recently recognized by LinkedIn Canada - ranking #1 for her success with her candidate inmail response rate. Congratulations Jacqueline! Thank you for your phenomenal recruitment efforts and for sourcing top talent for our organization!
Katherine Galley
I had the pleasure of working with Jacqueline on a number of campaigns and programs during my time at Tim Hortons. Jacqueline is the consummate professional, bringing excellent communication skills, creative thinking, and diplomatic sensibilities to any team she works with. I am particularly impressed by Jacqueline's ability to juggle competing priorities and maintain a sense of clarity even in complex or stressful situations. She inspires others to do great work, and it is an invaluable asset to her department and company.
Karen D.
Jacqueline has proven to be a strategic HR and Talent Acquisition Professional. Her vast knowledge within HR and Operations has proven to be valuable and is consistently reconigized by senior leadership, her peers and hiring managers. She has the ability to build strong relationships and nutures them through her consistent positive attitude and exceptional customer service orientation. Jacqueline has quickly mastered and maximized the capabilities of her LinkedIn Recruiter Account. As a result, she was recently recognized by LinkedIn Canada - ranking #1 for her success with her candidate inmail response rate. Congratulations Jacqueline! Thank you for your phenomenal recruitment efforts and for sourcing top talent for our organization!
Experience
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Tim Hortons
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Canada
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Food and Beverage Services
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700 & Above Employee
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Director, Team Member Recruitment and Retention
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Sep 2021 - Present
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Director, Operations Standards and Execution
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Jul 2019 - Sep 2021
-Lead National operational execution of product launches and test markets -Develop Strategies to improve restaurant efficiency -Manage Guest Feedback platforms & services-Lead Restaurant Audit program
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Lead, Operations Execution and Team Tim Hortons
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Sep 2018 - Jul 2019
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Senior Manager, Operations Excellence
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Feb 2017 - Sep 2018
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Manager, Team Tim Hortons - Recruitment Strategies
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Feb 2015 - Feb 2017
-Lead development of employment brand campaigns for Restaurants including implementation of programs and materials-Manage implementation of new Restaurant application platform -Establish partnerships with social serving agencies to support domestic Recruitment efforts -Analyze and forecast future labour trends -Support implementation of new Restaurant benefit program-Vendor management
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Domestic Recruitment Strategist
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May 2014 - Feb 2015
- Recommend and establish Restaurant recruitment programs and strategies.- Research and test concepts and programs- Determine key measures to monitor efforts, identifies opportunities for improvement and enhances key processes - Support Employment Branding efforts
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Talent Acquisition Specialist
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Jul 2011 - May 2014
In this role I effectively and strategically screen, interview and hire candidates for Tim Hortons Corporate opportunities. I Monitor and apply industry trends and best practices to the Talent Acquisition initiatives including the use of Social Media to effectively attract new talent. I am an ambassador of the Tim Hortons Brand and participate in recruitment branding initiatives Through many opportunities I develop and maintain effective internal and external networks and talent pools. I respond to recruitment inquiries from candidates, hiring managers, HR Business Partners, external vendors and other interested parties as necessary In this role I also assist with the On-boarding and Orientation activities for Corporate Head Office.
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Operations Representative
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Jul 2007 - Jul 2011
Trained and directed Tim Hortons Restaurant Team Members during new restaurant openings, providing constant feedback and coaching. Liaised with District Managers and Crew Leaders during restaurant openings to maintain adequate staffing levels. Provided leadership support for corporate restaurants and franchised locations as well as various corporate departments within Tim Hortons. Participated in special assignments and various Tim Hortons focused events within the community as needed.
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Employee Services
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2003 - 2006
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Education
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Humber College
Human Resources Management Certificate - Completed with Honours -
2004 - 2007
Humber College
Advanced Diploma in Business Administration, Human Resources -
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Humber College
The Canadian Institute of Management Certificate
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