Jacqueline Wong
People Science Senior Consultant at Glint- Claim this Profile
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Bio
Experience
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Glint
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United States
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Software Development
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1 - 100 Employee
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People Science Senior Consultant
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Sep 2021 - Present
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People Science Consultant
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Apr 2020 - Sep 2021
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Mercer
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United States
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Professional Services
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700 & Above Employee
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Senior Consultant
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Jan 2018 - Oct 2019
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WTW
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United Kingdom
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Financial Services
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700 & Above Employee
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Consultant
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Jul 2014 - Jul 2017
Employee Engagement and HR Consulting: Lead organisational survey projects for various organisations across diverse industries, helping clients to align their people strategy and pinpoint their talent and workforce needs that are vital to their overall performance. Design and administer Employee Engagement surveys for organisations, working closely with clients to provide consultative advice on the following: - Senior management and stakeholder interviews prior to survey to understand their needs and expectations from the project and use the inputs to design the survey questionnaire. - Analysis of results and recommending solutions and strategies to increase Employee Engagement in the organisation. - Presentation of results to clients’ project teams, senior leadership and Boards of Directors. - Post-survey workshops for clients’ project teams, leadership and managers to help them in understanding and interpreting survey results to come up with action plans. Business Development and Client Relationship Management: Develop relationships with potential and existing clients to ascertain pipeline opportunities for future business propositions. Secure additional and new business for the company by marketing various products and services across different line-of-businesses to existing and prospective clients.
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Dimension Data
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South Africa
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IT Services and IT Consulting
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700 & Above Employee
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Manager, Learning & Development and Employee Engagement & Communication
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Jul 2013 - Jun 2014
Design, create and implement employee engagement strategies. Responsible for organizational internal communication, ensuring that a variety of communication initiatives and platforms are available to all employees. Lead activities involved in full employee training cycles, including needs analysis, training design and evaluation. Design, create and implement employee engagement strategies. Responsible for organizational internal communication, ensuring that a variety of communication initiatives and platforms are available to all employees. Lead activities involved in full employee training cycles, including needs analysis, training design and evaluation.
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Manager
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Aug 2010 - May 2013
Lead and managed the ongoing Employee Engagement (EE) project, and provided subject matter expertise in areas of EE. Applied established methodologies and procedures to execute projects with direct senior management engagement and worked alongside project consultants to ensure change management implications are relevant and effective. Instrumental in the design, development and company-wide implementation of end-to-end EE programmes and initiatives. Ensured that all initiatives are completed in accordance with project plans and time frames. Developed, designed, and published communication materials using a variety of mediums including written, verbal and online. Facilitated instructional delivery and skills training; experienced in crafting training programs for managers by equipping them with essential knowledge and skills to run the EE program at different operational levels nationwide. Monitored and documented all work processes in the Learning and Development Centre, and reviewed monthly and ad-hoc HR reports to develop a more efficient and streamlined workflow process. Implemented and conducted Train-The-Trainers (TTT) programmes to all EE drivers nationwide and instituted EE training concepts and materials to support training. Conducted HR matters and introduced organization’s EE initiatives to new hires in the monthly 2-day induction training.
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Education
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James Cook University
Postgraduate Diploma in Psychology, Psychology -
Macquarie University
Bachelor of Science, Psychology