Experience

MEDIBANK LIMITED

• United Kingdom
• Health, Wellness & Fitness
• 1 - 100 Employee

• Senior Care Coordinator

  • Jun 2016 - Present

  Deliver the CarePoint programme to Medibank members with chronic disease conditions over a period of 4-12 months. This involves an in-depth assessment of participants in their own home, followed by liaising with participants’ GPs to ensure good clinical care and coordination of support services, and reduce the risk of unnecessary hospitalisations. Participants are assisted in developing tools and knowledge to successfully navigate the health system.Deliver the CareFirst programme to Medibank members diagnosed with five key chronic conditions within GP clinics, including osteoarthritis, heart disease and diabetes. Health coaching methods are used to work towards the goals similar to Carepoint over a six month period.Liaison with GPs and referral to support services when necessary.Participate in case reviews and discussions with other team members to ensure best practice and knowledge sharing.Mentoring and training of Care Coordinators and administrative staff.Previous positions held with this employer over this time period, please see below. Show less

• Learning and Professional Development Facilitator

  • Aug 2012 - Jun 2016

  Design and deliver clinical training sessions for clinical and non-clinical staff employed by Medibank Health Solutions, including staff employed to deliver the CARE Complete programmes to patients with complex and chronic diseases, and mental health staff. Train clinical and non-clinical staff in Health Change Methodology which can improve health service delivery leading to increased adherence to evidence-based treatment and lifestyle recommendations and better patient outcomes.Conduct induction sessions for all new employees, involving the provision of corporate, clinical and systems training appropriate for each department.Evaluation and reporting on core competencies of new employees, and the recommendation of further training where required.Ensure training materials contains relevant, up-to-date clinical information.Liaison with Operations, IT, HR and other departments to ensure the smooth transition of new employees from training into their designated work area. Show less

• Disease Management Nurse

  • Feb 2010 - Aug 2012

  Conduct outbound calls to Medibank Private members with chronic diseases in order to assist them to develop an individual programme to self-manage their condition.Provide telephone education and support for these members over a 12 month period to assist them to maintain/improve their standard of health.Assist these members to take control of their health by giving them knowledge/skills/techniques to access appropriate health information, programmes or services.Supply carers with the knowledge, skills and confidence to encourage those under their care to self-manage their own health. Show less



Associate Professor Peter Haertsch

• Australia
• Medical Practices

• Registered Nurse- Plastic Surgery

  • Jan 2002 - Present

  Assisting Professor Haertsch with minor theatre procedures, pre-operative counselling and post-operative care. Follow-up of all patients to ensure that they receive and understand pathology results, and that any appropriate care and referral is undertaken. Annual survey of patient pathology reports with regard to adequacy of excision rates and diagnoses. Pre-treatment counselling of cosmetic and aesthetic clients. Annual review of costs associated with the practice and renegotiation of contracts to reduce costs. Sourcing and management of theatre supplies and co-ordinating repairs and maintenance to equipment. Show less



Avondale University

• Australia
• Higher Education
• 100 - 200 Employee

• Tutor/Marker

  • Mar 2016 - Present

  Lead tutorials for undergraduate nurses on the topics of evidence based practice for nurses and nursing research. Marking of assignments submitted by first, second and final year students undertaken.

• Researcher

  • Feb 2019 - Apr 2019

  Research and produce a report on the role of nurses in environmental cleaning, new cleaning materials available, and protocols to follow to reduce hospital infection rates.



Hawkesbury Hills Division of General Practice

• Sydney, New South Wales, Australia

• National Prescribing Service Facilitator

  • Oct 2009 - May 2010

  Conduct one-to-one education sessions with General Practitioners on the topic of therapeutic choices for menopause and hypertension. Assist in delivery of education programmes to General Practice Nurses, pharmacists and other health professionals. Deliver education sessions to community groups regarding the safe use of medicines. Conduct one-to-one education sessions with General Practitioners on the topic of therapeutic choices for menopause and hypertension. Assist in delivery of education programmes to General Practice Nurses, pharmacists and other health professionals. Deliver education sessions to community groups regarding the safe use of medicines.



National Heart Foundation

• Sydney, New South Wales, Australia

• Researcher / Consultant

  • Oct 2005 - Nov 2005

  Development of a strategy to enhance the profile of the National Heart Foundation with corporate organisations and the necessary resources to meet the needs of corporate clients. Audit of NHF programs and identification of current workplace health programs in the corporate sector. Development of a strategy to enhance the profile of the National Heart Foundation with corporate organisations and the necessary resources to meet the needs of corporate clients. Audit of NHF programs and identification of current workplace health programs in the corporate sector.



Occupational Health Professionals Pty Ltd

• Australia
• Staffing and Recruiting
• 1 - 100 Employee

• Occupational Health Nurse

  • Mar 1995 - Dec 2001

  Performed across a variety of industries including entertainment, manufacturing, building, warehousing and retailing. Advising on all health and safety matters in the workplace. Preparing reports for company leaders, insurance companies and other external agencies on workplace safety. Managing workers compensation claims. Rendering first aid to employees and members of the public. Development and presentation of training materials in workplaces on health related topics, such as sun safety and hearing preservation. Training of employees on health and safety procedures. Show less



National Heart Foundation (NSW Division)

• Sydney, New South Wales, Australia

• Researcher / Project Officer

  • Aug 1997 - Oct 1997

  Organisation of a national conference on the use of defibrillators in public places, in conjunction with the NSW Ambulance Service. Organisation of a national conference on the use of defibrillators in public places, in conjunction with the NSW Ambulance Service.



Cancer Council NSW

• Australia
• Wellness and Fitness Services
• 300 - 400 Employee

• Researcher / Project Officer

  • Oct 1995 - Jan 1996

  Compilation of a literature audit for the NSW Mammographic Screening Unit. Completion of a report regarding the recruitment of women to mammographic screening. Compilation of a literature audit for the NSW Mammographic Screening Unit. Completion of a report regarding the recruitment of women to mammographic screening.



National Heart Foundation (NSW Division)

• Sydney, New South Wales, Australia

• Community Education Officer / Worksite Co-ordinator

  • Oct 1989 - May 1994

  Develop and run seminars regarding heart health for teachers and health professionals, including G.P.’s, nurses and rehabilitation specialists. Assist in the development and editing of heart health resources for community and health professionals. Provide community information on CPR and heart disease, and its prevention, via lectures, group discussion and telephone support. Provide training, support and resources to key worksite personnel, enabling them to implement and maintain health promotion programmes. Assist permanent staff in the provision of services to community groups, by means of lectures and group discussions, on heart/lung resuscitation and prevention of heart disease. Show less