Jacqueline Willis

Business Office Coordinator at Mercy Health
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Contact Information
us****@****om
(386) 825-5501

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Kylie Kozlowski, CPP

I enjoyed working with Jackie within our SHRM group through Davenport University. She exercised thorough as well as collaborative thinking, has a great dedication to her hard work and team, and I would work with her on another project in no time. I recommend Jackie for any position or role which comes her way!

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Credentials

  • TIPS
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  • TIPS
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Experience

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Business Office Coordinator
      • Jun 2022 - Present

    • United States
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Customer Service Representative
      • Oct 2021 - Mar 2022

    • United States
    • Airlines and Aviation
    • 100 - 200 Employee
    • Customer Service Representative
      • Jan 2020 - Oct 2021

      Mastering the Art of serving our guests, Pilots and Visitors to our exceptional FBO. Mastering the Art of serving our guests, Pilots and Visitors to our exceptional FBO.

    • Hospitality
    • 700 & Above Employee
    • Front Desk Staff
      • Dec 2019 - Mar 2020

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Agent
      • Jul 2019 - Oct 2019

      Customer service center Customer service center

    • Netherlands
    • Software Development
    • 700 & Above Employee
    • Customer Service Representative
      • Feb 2017 - Dec 2017

      Troubleshoot and assist Website users with Booking.com issues. Troubleshoot and assist Website users with Booking.com issues.

    • Indexer.Mortgage Closing
      • Jun 2016 - Jan 2017

    • United States
    • Higher Education
    • 700 & Above Employee
    • Administrative Assistant
      • Jul 2015 - May 2016

    • Human Resources Director
      • Dec 2014 - Apr 2015

      Recruit. Interview. Onboard Nursing and Nursing Staff support Recruit. Interview. Onboard Nursing and Nursing Staff support

    • Higher Education
    • 700 & Above Employee
    • Administrative Assistant to Dean /College of Health Professions
      • Oct 2008 - Dec 2014

      Administrative Assistant to the Dean of the College of Health-supporting her in her intiatives to bring our students quality education, assisting with the implementation of programs and with quality customer service, helping our students to graduate with degrees that employers are seeking. The Health care field shows strong growth trends for the rest of this decade. 10/20/2008-7/1/2011 Administrative Assistant to the Director Of Admissions Acting as Campus liaison to 12 person Admissions team, was the point person and event coordinator for high school and community groups seeking campus presentations. Travel coordinator for all travel, flights, seminars and accommodations for entire team. Working with all campus groups: Student Life, Student Services, Residence Housing for issuing Purchase orders for Department needs. Mutlitasker and resourceful.

    • Office Manager
      • Mar 2008 - Oct 2008

      · Oversaw all aspects of Office Management for local office of Major Non Profit. · Securing dates for Fund Raising events, Coordination of volunteers and oversaw Planning of Annual Fundraising Gala. · Established contact with general public during Office hours ,. · Greet all visitors to the Office; responsible for day to day Office Management, A/P, A/R, and general housekeeping. · Oversaw all aspects of Office Management for local office of Major Non Profit. · Securing dates for Fund Raising events, Coordination of volunteers and oversaw Planning of Annual Fundraising Gala. · Established contact with general public during Office hours ,. · Greet all visitors to the Office; responsible for day to day Office Management, A/P, A/R, and general housekeeping.

    • Customer Service Specialist, Project Assistant
      • Jan 2007 - Jul 2008

      On assignment. Major employers included National Heritage Academies and Kent Manufacturing. On assignment. Major employers included National Heritage Academies and Kent Manufacturing.

    • Retail Sales Specialist
      • May 2000 - Oct 2007

      Sales and Customer Service in the Mens Department. This was a part time job, concurrent with full time employment. Sales and Customer Service in the Mens Department. This was a part time job, concurrent with full time employment.

    • Administrative Assistant to VP Operations
      • May 2002 - Oct 2005

      · Managed VP calendar and appointments. · Ran daily reports and spreadsheets. · Responsible for resolving Customer Service mediating store service issues. · Travel planning and hotel and accommodations. · Maintained strong communications and built positive working relationships with regional an d Store management. · Managed VP calendar and appointments. · Ran daily reports and spreadsheets. · Responsible for resolving Customer Service mediating store service issues. · Travel planning and hotel and accommodations. · Maintained strong communications and built positive working relationships with regional an d Store management.

    • Human Resources Assistant
      • Dec 1999 - Apr 2002

      · Responsible for Screening, Interviewing and Training all job applicants. · Maintained and ran spreadsheets for time sheets, reporting to payroll weekly. · Organized and planned annual Holiday party, Su mmer picn ic and Golf Outing. · Tracked FM LA and Workers Co mpensation hours. · Facilitated yearly meetings between Management and Union members. · Responsible for Screening, Interviewing and Training all job applicants. · Maintained and ran spreadsheets for time sheets, reporting to payroll weekly. · Organized and planned annual Holiday party, Su mmer picn ic and Golf Outing. · Tracked FM LA and Workers Co mpensation hours. · Facilitated yearly meetings between Management and Union members.

Education

  • Central Michigan University
    Bachelor of Science, Interpersonal; Public Communications
    1980 - 1986
  • Central Michigan University
    Graduate Certificate, Human Resources
    1998 - 2000

Community

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